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Lexus of New Orleans

(1,013 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 8:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday Closed Closed
2023 state dealer award
View 13 awards
2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award
2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

Reviews

(1,013 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lexus of New Orleans from DealerRater.

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Great place great service

Buying my car at this dealership was such a lovely experience! I highly recommend Jonatan ! He’s such a great guy and an excellent salesman!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

It is great to hear that Jonatan provided you with fantastic customer service during your recent purchase. We will be sure to share your kind words with him and the rest of the team. Enjoy the ride!

So easy!

Working with Jonatan at Lexus of NO was so easy and pleasant- he was helpful, polite and went out of his way to make the process work without issue. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

We are glad to hear that Jonatan provided you with 5 star customer service during your recent visit with us. We will be sure to pass along your compliments to him and the rest of the team.

Thank you Jonatan

I bought my first car from Lexus in New Orleans. Jonatan was such good help and such a great guy ! The service was fantastic!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

It is wonderful to hear that Jonatan was able to help you find the vehicle that best fit your needs. We will be sure to share your high praise with him and the rest of our staff. Enjoy your new ride!

Jonatan is awesome !

I bought a car with my dad and Jonatan was great to work with. Thanks to him we were very pleased with our experience. I highly recommend him to anybody buying a new car !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Niko, we are pleased to hear that Jonatan provided you and your dad with 5 star customer service during your recent purchase. We will be sure to share your kind words with him and the rest of the team. Enjoy the ride!

Quick, honest car buying experience

Went in and bought an L/ Certified 2015 GS350 F Sport. Little haggle, good price, quality car, excellent customer service even after the purchase. Would recommend Lexus and this dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.
Dealer response

We appreciate your feedback. It is great to hear that Bo provided you with excellent customer service during your recent purchase. We will be sure to share your compliments with him and the rest of the team. Enjoy your new GS 350!

5 star service!

Jonathan is the very best! He made the buying experience so smooth. In fact I’ll be sending a friend of mine his way this weekend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate your feedback, Jeanne. We will be sure to share your kind words with Jonathan and the rest of the team. Enjoy the ride!

2013 is350 f sport

I just bought a 2013 is350 f sport and couldn't be any happier. Thank you Adam Qureshi for answering all of my questions and making everything easy. He worked with me to get me more for trade so it can fit in budget. Will definitely be back to do more business .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

We are glad to hear that Adam provided you with 5 star customer service during your recent purchase. We will be sure to pass along your compliments to him and the rest of the team. We look forward to working with you again in the future. Enjoy your new IS 350!

Lexus of New Orleans

Jonatan was an excellent salesmen and helped me with the whole car dealership process. He helped me find the vehicle I wanted and was very helpful! I would recommend Jonatan to anyone looking to get a new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the 5 star feedback, Jessica! It is wonderful to hear that Jonatan provided you with excellent customer service during your recent purchase. Enjoy the ride!

Satisfied customer

Second purchase from Lexus of New Orleans! Jonatan Rodriguez helped me find exactly what I was looking for. From greeting, to sales, to financing and then delivery, it was a pleasant process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

It is great to hear that Jonatan provided you with 5 star customer service during your recent purchase. We will be sure to share your high praise with him and the rest of the team. Enjoy the ride!

Thank you Stephen Ng

Best car buying experience with Stephen Ng. He is amazing! The entire process is so smooth and enjoyable. When my family need another car we will definitely come back to him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Karyee, it is great to hear that Stephen provided you with excellent customer during your recent purchase. We will be sure to pass along your compliments to him and the rest of the team. We look forward to working with you again in the future.