Skip to main content

CardinaleWay Hyundai CORONA

(104 reviews)

Reviews

(104 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

New Santa Cruz Purchase

Great team at this dealership! Very pleased with my purchase and transaction with everyone there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Thomas, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out! Take care!

Great Service Allie!

Allie was the best! I will make sure I ask for her and her Great customer service. She was polite and very helpful. Called when car was ready and as nice as can be! I had bad service the first time from your parts department but I hear you made some changes. Great move.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at CardinaleWay Hyundai - Corona. Thank you, and have a fantastic day!

Fantastic experience

Joyce and Rene were awesome during the process. Efficient and professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi John, thank you for your kind review; we are happy to pass along your comments to the team here at CardinaleWay Hyundai - Corona! We hope you have a great day!

90K still running great thanks Cardinale Service!

Ive been taking my 2017 Tucson here since I bought it...Great Service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Martin, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Typical slimy dealer

Do not go to Cardinale Hyundai!!! They have their own financing and will steer you over to their own and you won't qualify for the manufacturer's incentives like the college and of course any dealer financing incentives. They will also put an add on so they can turn your vehicle off if you get behind payments. Honestly would rather pay over than have to be lied to continuously! I hate this dealer so much! My son qualifies for a college graduate rebate and they told him he had to finance at an 11% rate with Hyundai. Then there is a $500 cash rebate for financing with Hyundai and they told him that he couldn't do it unless his parents were co-buyers. These people are awful. Called the Hyundai customer service and financing people and they told us they should have applied rebates automatically. They have no values and no scruples! I hate that they seemed to make crap up as they go. Will be posting this review all over the place!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
1 person out of 1 found this review helpful. Did you?
Yes No
Dealer response

Hi Mclean, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We'd like the opportunity to turn your experience around. Please reach out to us at (951) 916-9211 at your earliest convenience to discuss how we can turn this experience into a positive one.

First Class Dealership

CardinaleWay Hyundai - Corona made purchasing my Genesis easy and economical. Their concierge maintenance service is a fantastic value and pays attention to every detail. I highly recommend this dealership for purchases and maintenance.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Peter, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

They sold a car without having the title in hand..

Purchased a used car for cash and still haven't received the title! Somehow the title is in a lean even though my husband and I paid in full. They refuse to return our calls and have made no attempt to fix the title. Do not shop here! Avoid these scammers!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
1 person out of 1 found this review helpful. Did you?
Yes No

Baited me

I was interested in selling my car, this place hunted me down to buy my car from me. They said the right things and the right price for me to stay until they got my car. They said it would be up to my bank when they would release the title, then I would be paid for the difference. I was given a copy of registration to go ahead and push my bank to get it processed. I did, returned to the dealership. The General Manager said I would have a check the next day. I called yesterday to request the status of my check and was told I would be a returned call. Neither person returned my call. I asked to speak to the General Manager and once again he was out for the day. I will not refer this place to any family, friends and colleagues, this was the worst experience I've had with a car dealership. Everyone I've encountered that has sold a car to a dealership has received their check on the spot, I don't understand this place.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

BEWARE BEWARE BEWARE

BEWARE !! BEWARE !! BEWARE !! - Worst dealership ever! This dealership will overcharge you waste your time and jerk you around. Joyce the manager gives us 1 price 1 day and raises the price the next day. So why do business with a company that has no integrity no ethics & is wishwashy. . So Do yourself a favor and buy anywhere but here. Don't bother wasting your time at this dealership 😉

Rating breakdown (out of 5):
  • Customer service
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
1 person out of 1 found this review helpful. Did you?
Yes No

Do Not Shop Here!

I wouldn't recommend purchasing a car here. My wife and I went in on July 30th to purchase a Tuscon. We were in a rush so we ended up paying $22,500 in cash for a down-payment and were told that the salesperson, Marcela, would bring the car to our house with the contract to sign. We appreciated the offer and were happy to take them up on it. We were told that Marcela would be at our house around 9pm. However, 11pm rolled around and still no car or paperwork. They took our $22,500 and never stuck to what they promised. Dissapointed and frustrated my wife and I told Marcela that we would be back in the following morning to complete the process. The next morning we go in and the she is apologetic about not delivering the car the night before. She ended up helping other customers before finalizing our deal. This is terrible customer service. The Desk Manager came out to apologize and promised that he would mail a gift card to us for the inconvenience. We still have not received the gift card 18 days later. Our experience was poor and we are very disappointed. On top of this we ended up having to pay for all the ridiculous markups. Due to the car market right now most dealerships have them but they weren't willing to negotiate much. I will not be purchasing from them again.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No