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INFINITI of Mobile

(136 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–7:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed

Reviews

(136 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I had a great experience with my purchase at Infiniti of

I had a great experience with my purchase at Infiniti of Mobile! Mike McVay was absolutely amazing in his service to help me find exactly the right vehicle! I was treated with the utmost respect and care with no pressure from Mike or the rest of the team! In fact, my experience felt more like a visit with friends and family!!! Go see them when considering purchasing or servicing your car - you won’t regret it!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Consumer response

Mike McVay has been absolutely amazing to work with! I really appreciate Mike and I am very pleased with my purchase and the entire process I experienced at Infiniti of Mobile!

Dealer response

Thank you for your kind review! We love having Mike on our team, he always works so hard to deliver a wonderful experience. We look forward to seeing you for routine service.

Very nice experience.

Very nice experience. Ms. Chan was very helpful. I would recommend this dealership and Ms. Chan as the sales rep.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your review. We really appreciate you being a customer at INFINITI of Mobile. We look forward to seeing you again soon!

Dealer response

Thank you for taking the time to leave us a review! We are so happy to hear that you enjoyed our dealership with Chan assisting you on your new vehicle. We hope to see you again!

Elizabeth Pulliam always goes above and beyond my

Elizabeth Pulliam always goes above and beyond my expectations. The waiting area and entire dealership is always spotless.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for this review. We really appreciate you being a loyal customer. We’re here for you anytime.

The best service experience I have ever had.

My expierence with Infiniti of mobile has been the best service experience I have ever had. I would recommend anyone to buy and service, a vehicle from Infiniti of Mobile.T

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon!

Chan Nickerson the best

I love Joe Bullard especially people like my sales person Chan Nickerson. I’ve never had such easy time purchasing a vehicle in my life, she made it so smooth I thought I was going to dread purchasing my qx50 but not so she was professional, caring,well verse,compassionate. I loved my experience. I will make sure I recommend Joe Bullard to my friends. I am Joe Bullard Juanita Hunter Sturdivant

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!

Love our QX60

Great experience!! We got the vehicle we have been waiting for. Juan was fantastic to work with and answered our questions before we asked. Very happy with the way we were treated and love our QX60!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon!

Have purchased multiple vehicles and always appreciate

Have purchased multiple vehicles and always appreciate the wonderful service we receive. Staff is courteous and knowledgeable making the experience a great one. We will always return to Infiniti of Mobile for our automobile needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

On behalf of all of us at INFINITI of Mobile, I would like to thank you for sharing this great review about our store! We are thrilled to hear that you enjoyed your experience with our team.

Infiniti of Mobile is like family that you get excited to

Infiniti of Mobile is like family that you get excited to visit! Juan Batrez is the best sales man hands down he is very friendly and makes you feel more relaxed when your looking for your next vehicle I would rate him top tier if I could. I love my Qx60 and I'm falling in love with it even more while driving it!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Courtney, thanks for your praise and kind comments about our team. We appreciate your business and We're looking forward to your next visit with us!

A pleasure to service my vehicle here.

A pleasure to service my vehicle here. Very accommodating and professional staff would highly recommend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone!

Best in Mobile

The entire Joe Bullard Team is amazing! The Infiniti of Mobile Team has taken great care of us from the moment we purchased our QX80. The Service Team has been great! I highly recommend this dealership to everyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!