Reviews
Bradley did an amazing job showing us the GMC Terrain,
Bradley did an amazing job showing us the GMC Terrain, and made the car buying experience great.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your positive review! We appreciate your kind words and are thrilled that you had a great experience with Bradley. Your satisfaction is our top priority, and we're grateful for your support. Warm regards, Jenna Sellstrom BDC/Internet Director Crown Buick GMC
Management/Ownership needs to have better plans for
Management/Ownership needs to have better plans for handling a check engine light on a relatively new vehicle. 7 days is not appropriate!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We truly appreciate the time you took to share your experience with us. I will pass this along to Service management to look into further. Please feel free to reach out to Jennas@Crownbuickgmc,com with additional details. Warm regards, Jenna Sellstrom BDC/Internet Director Crown Buick GMC
Service has been good up until this point.
Service has been good up until this point. Especially Danette who has been our service contact from the start. She has been really helpful in getting the few small issues we’ve had taken care of in a timely manner
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- Buying process —
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi there! We're delighted to hear that you've had a positive service experience with Danette. Thank you for your kind words and for choosing us for your service needs. However, I apologize your service was up to par until now. Please feel free to reach out to me directly at [JennaS@crownbuickgmc.com] to elaborate. I'd be happy to help! If you ever have any more questions or need assistance in the future, please don't hesitate to reach out. Safe travels! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC
Under promise and over deliver.
Under promise and over deliver. Ms. Pizzolato is the epitome of customer service, always pleasant, patient, and very professional.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi! Thank you for your kind words! We're thrilled to hear that Danette provided you with exceptional customer service. We appreciate your feedback and look forward to continuing to meet and exceed your expectations. If you ever need further assistance, please feel free to reach out. Safe travels! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC
Al Chen did an amazing job!
Al Chen did an amazing job! He made everything so very easy and worked to help me get to the price point I requested. Wonderful customer service on Al's part.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback! We truly appreciate the time you took to share your experience with us. Rest assured that I will personally convey your shout-out to Al! We hope you thoroughly enjoy your new vehicle and if there's anything else we can assist you with, don't hesitate to reach out. Warm regards, Jenna Sellstrom BDC/Internet Director Crown Buick GMC
This dealership has it all new cars used cars and a full
This dealership has it all new cars used cars and a full service department the waiting area is amazing and very comfortable
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We truly appreciate the time you took to share your experience with us! If there's anything else we can assist you with, don't hesitate to reach out. Warm regards, Jenna Sellstrom BDC/Internet Director Crown Buick GMC
My service appointment was fast and efficient.
My service appointment was fast and efficient. Everyone was pleasant and helpful. It was great experience.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive feedback! We're delighted to hear that you had a great time with us. We truly value your business and look forward to assisting you again in the future. Warm regards, Jenna Sellstrom BDC/Internet Director Crown Buick GMC
The service is convenient and the repairs were too long
The service is convenient and the repairs were too long in time. Improvements are needed. In the end people did listen.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi there, Thank you for your feedback. We apologize for any inconvenience caused by the repair time. We appreciate your patience and will certainly take your comments into consideration for improvement. If you have any further concerns or suggestions, please don't hesitate to reach out to me directly at [JennaS@crownbuickgmc.com]. Your input is important to us, and we're committed to providing the best service possible. Thank you for being a valued customer. Safe travels! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC
Quick and easy with amazing service.
Quick and easy with amazing service. Couldn't have asked for a better experience than that
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hey there! We're thrilled to hear that you had a quick and easy experience with amazing service at Crown. It's fantastic to know that we exceeded your expectations. If you ever need further assistance or have any questions, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again in the future! Safe travels! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC
Very helpful when I encountered obstacles with the
Very helpful when I encountered obstacles with the warranty company. I was very satisfied with the work.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Kim! We're pleased to hear that our team was able to assist you with the warranty concerns and that you were satisfied with the work done at here with us. If you ever encounter any further obstacles or have questions, please don't hesitate to reach out. We're here to help. Thank you for choosing us, and we look forward to serving you again in the future! Safe travels! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC