Reviews
Write a reviewkept at it, until it was right
I purchased a CXR-60 from this dealership As Is. Immediately I felt a very reliable and comfortable environment. The vehicle that I purchased had some transmission issues, called Sue Ellen, took it back, we received a loaner, they then sent the vehicle to the mechanics. After returning the vehicle back to me, the same issues occurred. Immediately they sent the vehicle off again, while providing a rental. Now that the vehicle is back in my possession, I appreciate the team effort of making sure they sell safe and quality vehicles. Sue Ellen was a great assistance to my situation and seemed so passionate about her work. I would truly recommend Capitol Auto.
kept at it, until it was right
I purchased a CXR-60 from this dealership As Is. Immediately I felt a very reliable and comfortable environment. The vehicle that I purchased had some transmission issues, called Sue Ellen, took it back, we received a loaner, they then sent the vehicle to the mechanics. After returning the vehicle back to me, the same issues occurred. Immediately they sent the vehicle off again, while providing a rental. Now that the vehicle is back in my possession, I appreciate the team effort of making sure they sell safe and quality vehicles. Sue Ellen was a great assistance to my situation and seemed so passionate about her work. I would truly recommend Capitol Auto.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
1000 car is a scam
This car listed is a scam. Did not exist on the lot. This was listed to get you to the dealership and offer you a different car. It has been a few days and this car is still on CARS.com.
1000 car is a scam
This car listed is a scam. Did not exist on the lot. This was listed to get you to the dealership and offer you a different car. It has been a few days and this car is still on CARS.com.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We certainly appreciate any constructive reviews of our business that has existed for 32 years. The cars.com review doesn't seem to mention the notes on the ad that specifically state that this particular vehicle was being sold for parts only and needed some work. If there was some confusion in our wording, we certainly had no intention of clouding the issue!
great first car buying experience!
The lot was a little packed with their cars it was difficult to walk around and look at them but the sales staff was ready to accommodate and were very personable. I love the family owned and operated business atmosphere and I felt very comfortable. These are honest salesmen that will work hard to get you the best deal! I know I am very happy with my purchase.
great first car buying experience!
The lot was a little packed with their cars it was difficult to walk around and look at them but the sales staff was ready to accommodate and were very personable. I love the family owned and operated business atmosphere and I felt very comfortable. These are honest salesmen that will work hard to get you the best deal! I know I am very happy with my purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Experience!!!
I have been to many used car dealers before but none went as far to help get me into the car I wanted at a price I could afford. I was helped by this married couple (Phil and Sue Ellen) and I can honestly say that they went that extra mile to make sure I was satisfied with my purchase. I have since then had several friends and family members buy from them. No issues with any of the vehicles and no complaints here.
Great Experience!!!
I have been to many used car dealers before but none went as far to help get me into the car I wanted at a price I could afford. I was helped by this married couple (Phil and Sue Ellen) and I can honestly say that they went that extra mile to make sure I was satisfied with my purchase. I have since then had several friends and family members buy from them. No issues with any of the vehicles and no complaints here.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Fantastic buying experience
I've bought 3 cars from these guys for my boys and every time i leave feeling like i received the best deal possible. No way i would waste my time looking at another used car dealer after what i have experienced here.
Fantastic buying experience
I've bought 3 cars from these guys for my boys and every time i leave feeling like i received the best deal possible. No way i would waste my time looking at another used car dealer after what i have experienced here.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase