Reviews
Andres was very helpful and responsive until I rode off
Andres was very helpful and responsive until I rode off in the lemon I got from Florida Fine Cars Miami Gardens location. Car had a problem day 1 and I was tricked into keeping for 3 days. Which they then said I couldn’t return after 3 days even though I made him aware of the problem on the spot. He said service was closed. After he begging and pleading for money back they took the car for 2 weeks and “fixed” the problem. 2 weeks after I got the same error message. Avoid Andres and Florida Fine Cars!!!! Leo at least showed some compassion when I had a meltdown trying to be heard
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- Buying process —
- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We’re truly sorry to hear about your experience and appreciate you bringing this to our attention. Your feedback is very important to us, and we apologize that your vehicle did not meet expectations and that you felt unsupported during the process. We understand how frustrating this must have been, and we take concerns like these seriously.
Miguel and Andres were awesome!
Miguel and Andres were awesome! Pleasant experience, very courteous and professional. Car was in great shape and they accommodated all requests.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience, Scott! We're delighted to hear that Miguel and Andres made the process smooth, courteous, and professional. It's great to know the car met your expectations and that they were able to accommodate all your requests. Enjoy your new vehicle, and don’t hesitate to reach out if you need anything in the future!