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Meet Rafael Espaillat

Rafael Espaillat headshot
Chief Operating Officer
(11 reviews)
Dealership experience 12 years

Reviews

Excellent Service, Great Salesperson, Very fast Very

Excellent Service, Great Salesperson, Very fast Very Friendly. 3rd car bought from there. Will definitely recommend to others.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! We're thrilled to hear you received excellent service and found your salesperson to be fast and friendly. It's an honor that this is your third car with us, and we truly appreciate your loyalty. We look forward to continuing to serve you and your recommendations! Enjoy your new car!

Leo rivera y floridafinecars por mi nuevo vehículo and

Leo rivera y floridafinecars por mi nuevo vehículo and Jon el financiasta de aquí me encanto

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

mandycruzportelles2014, Agradecemos sus amables palabras y estamos muy contentos de haber cumplido con sus expectativas durante su visita. Gracias por elegirnos para sus necesidades automotrices.

Jeffrey Disla

My experience was truly one of a kind. My Car sales guy (Jeffrey Disla) was truly amazing, efficient, logical thinking & most importantly patient throughout the whole experience. I would definitely recommend anyone looking to purchase a Car to give (JEFFREY DISLA) a try!!!!! He helped me purchase my first luxury car a MERCEDES-BENZ!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Terrica, Your positive review means a lot to us! We are grateful for the opportunity to serve you and help you find a vehicle. Our team is committed to providing exceptional customer service, and it’s great to know that we exceeded your expectations. Thank you for your support.

Philip HESSING, because of you I got a new Lexus.

Philip HESSING, because of you I got a new Lexus. Good customer services, great salesman

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Johnbeaubois, Thank you very much for your kind words and for choosing Florida Fine Cars!

Leo Rivera is a great salesman , very knowledgeable and

Leo Rivera is a great salesman , very knowledgeable and courteous. Will get you the best deal possible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Tiffanysmart22, Thank you so much for taking the time to share your experience!

Horrible customer service refuse to fix the issue on my

Horrible customer service refuse to fix the issue on my new vehicle and, unprofessional business

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

moomey0815, We're sorry to see that you are not satisfied with your recent experience. Due to the lack of information we were unable to find you in our records. The name provided to us in this review is not in our database. If you would like to address this further, please feel free to contact me directly as it will be my pleasure in assisting you. My name is Stacy Laguer and I can be reached at 866-540-0558 or Customercare@floridafinecars.com.

IQ did a good job

Great experience with Ihab qadi Iq he did agood job find us the car we like and make sure we get the best offer ask for him

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the positive feedback about your recent visit to Florida Fine Cars, Kathleen!

This was such a great experience.

This was such a great experience. Definitely recommend these guys. They were all very knowledgeable and courteous. Thanks for everything

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Timi, Thank you for stopping by to share a great recommendation! We appreciate your business and we hope to see you again at Florida Fine Cars. Safe travels!

Great people!

Very good service! We were going just to check out some cars that we liked and ended up buying one 😅 Our assistant was Jehad(if I spelled it out right). he was honest, open and helpful. What I really liked is that nobody was pushy. I felt more comfortable to discuss what exactly we are looking for and we actually found It! Thank you again for you services and thank you Jehad!! ☺️

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Titiana Sinaeva, thank you so much for such a wonderful review! Your kind words mean the world to our employees who work hard every day to make every interaction with customers an excellent one. Congratulations on your new vehicle!

A Great Experience Only Happens With Great People.

Karim and Tamer are simply the best. Better than all the rest point blank. I walked in with a dream and they made it possible for it to be a reality for me and I drove away in my dream car. Thanks FLORIDA FINE CARS for doing all you could have possibly done for a customer like me. Karin and Tamer displayed the upmost professionalism while being down to earth and really helped the kid out. Thank you and keep up the good work

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Wendy Echezabel, Thank you for taking the time to leave us a positive review! Our team strives for excellence when it comes to helping our customers find exactly what they need. We appreciate you as a customer and appreciate you giving us the opportunity to earn your business. Congrats on the new vehicle and enjoy!