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Virginia Auto Trader Co.

(87 reviews)
Visit Virginia Auto Trader Co.
Sales hours: 10:00am to 8:00pm
Service hours: 11:00am to 5:00pm
View all hours
Sales Service
Monday 10:00am–8:00pm 11:00am–5:00pm
Tuesday 10:00am–8:00pm 11:00am–5:00pm
Wednesday 10:00am–8:00pm 11:00am–5:00pm
Thursday 10:00am–8:00pm 11:00am–5:00pm
Friday 10:00am–8:00pm 11:00am–5:00pm
Saturday 10:00am–8:00pm 11:00am–4:00pm
Sunday 1:00pm–6:00pm Closed
(703) 436-8139 (703) 436-8139

Reviews

(87 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Terrible, they are Liar, I never buy a car again there, I

Terrible, they are Liar, I never buy a car again there, I have 2 month wait for my tag and they can’t give me an answer especial angel

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Delivery of Jeep was good.

Delivery of Jeep was good. Jeep was used and abused and the abused was hidden well. It’s a used vehicle you expect some headaches . Just not really big and expensive ones right out of the gate.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Mr. Craig, We want to first thank you for your business and sorry to hear that you have experienced some repairs on your Jeep. As i mentioned so many times on my past responses on these are all used vehicles and we do not get the chance to drive every single car in the lot to get the details about them. It goes through our services and inspection in VA and in your case Maryland as well. The only thing we rely on is Carfax History Reports and we do always offer extended warranty and in fact we recommend them all the times and again its always optional and some get them and some do not. Again i am sorry to hear that you are going through the repairs in short time after your purchase. Regards, Vaatco Team

Consumer response

I have since sold the Jeep so it’s good!

Dealer response

Again sorry to hear you went through some repairs on your vehicle. Thanks for your time to let us know about your experience with us. Regards. VAATCO Team

Bought a car cash no problems till two weeks later and

Bought a car cash no problems till two weeks later and the engine light comes on. Go to pickup my tags and figure out the engine light was there the whole time they just turned it off to sell the car. Ended up putting another 8k into the car to get it right it's xx

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for taking time to let us know about the car you purchased. I believe you have purchased the Alpha Romeo from us. That vehicle was one the cleanest and most reliable car that we had in out lot, I personally test drove that vehicle for almost 10 days and i did not see any or noticed anything wrong with that vehicle. I am sorry to hear that you had an issue with the vehicle. These are used vehicle and we do offer extended warranty on all of them and after going trough your paperwork's, we did offer you an extended warranty and did not get it. I am not sure what have you spent $8000 dollars on, but from my experience, most of the mechanics will charge you overprice for repairs specially if the vehicle is an exotic vehicle like yours. Please let us know if the future, if you have any repairs or anything that we can help you do it at alot cheaper rates. Thanks Regareds, Vaatco Team

Consumer response

Make it sound as good as you want but if this car was the best on your lot thats bad and i have 8k worth of receipts to say things were hidden, 2 weeks after buying a vehicle thats a problem that was already there

Dealer response

If you have 8k worth of repairs receipt, those probably are not something small repairs that can be hidden. We have had customer before that purchased a sport car similar to yours and the next day, literally the next day he modified the engine to make it faster and he specifically bought the car for racing. I am not implying that you did the same, but an 8k repairs can not be hidden no matter how hard you try to hide it. Beside your vehicle passed both VA and MD inspections and it was a great running car and i vouch for this because as i mentioned i drove that car personally for almost two weeks with no issues whatsoever. We do offer extended warranty for these kind of unexpected repairs as we are selling all used vehicles and no one can guarantee when and where they will break down. Thanks again for your time. Regards, Vaatco Team.

Great used car dealer

Great deals on financing and cars. Just plain out right way to go. I met the owner and he’s awesome and great work matters to him. He told me it’s great or your late lol

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I bought my first car, I love my car they were very

I bought my first car, I love my car they were very professional, they give me a good price and my loans it was the best loan I could have, Carlos is an excellent person very professional, kind and always looking for the best option for new customers, definitely I can recommend this dealer for everyone. Sin miedo al éxito.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Avoid Jafar and Angel - Misrepresentation / Fraud

Horrible company. I worked with Jafar and Angel and they sold me a $19k van with a bad transmission. Bad form!! Lied on the paperwork to get my loan stuff through a local credit union. Horrible experience.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Horrible company. I worked with Jafar and Angel and they...

Horrible company. I worked with Jafar and Angel and they sold me a $19k van with a bad transmission. Bad form!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Deal fell though on our end, they were great with...

Deal fell though on our end, they were great with communication and very friendly. They were great and I would highly recommend this dealer for any car needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Helpful and performed as agreed

Angel helped with a used vehicle. After taking a small deposit, they rushed the vehicle out for service that they informed me about prior to showing the vehicle and had it ready the next day. We chose to purchase a different vehicle elsewhere and they quickly returned my deposit without any fuss. Angel and Sadique were very forthright about the vehicle and were good to the their word. I would consider buying from them in the future.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Untruthful

Drove out of my way to purchase a running vehicle and 10 mins into the test drive the car started misfiring and could barely make it back to the lot.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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