Skip to main content

Behlmann's Carnection

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (26 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (26 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Will never buy another car from this dealer

Don't understand these other reviews at all. My experience was not even close to a 5 star experience. First the salesman tried to change the price on the paperwork to a higher price than what we agreed on verbally, so make sure you pay close attention to what you are signing. I found that to be very scandalous. After the car was purchased I spent over a week trying to get the owners manual. Called several times to talk to the salesman and was told each time he was checking into it and would call me back but he never did. So I called several times and left messages for the Sales Manager because he will never accept a direct phone call, but never received a call back from him either. Very poor customer service, and unethical sales practices. Will NEVER purchase another car from this dealership. This is just like any other used car lot. Dont waste your time, go to a more reputable dealer.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

If you indeed left a message for the Sales Manager he 100% of the time calls people back. We would like to resolve this and keep you a happy customer. Feel free to call here anytime and ask for the Sales manager and he will do his best to address your concerns.

Got a great deal on a minivan

Behlman's Carnection was a great experience from the telephone to the actual purchase. They gave me a great deal over the phone even lowering their internet price significantly. After researching dozens of vehicles on the internet i knew a good price. Every aspect of this transaction was positive. My wife and I were treated like royalt and the dealership bent over backwards to accomodate everything we asked for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We thank you so much for your kind words. At Behlmann's Carnection our goal is to be your trusted advisor from beginning to end and we expect to treat you like family, not just a number. It is our wish that you would tell all of your family and friends what a great experience you had here and we look forward to serving them as well.

Behlmann

I have found that Behlmann Carnection is a great place for new or used cars, and the internet assistance is super. I would recommend them to my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you so much. We take great pride in our entire store, but especially our Internet department. We know that people shop on the Internet for a new vehicle more today than ever before and it is our goal to be as courteous and helpful as possible.

Buying a used truck

I thoroughly enjoyed the experience. The salesmen were helpful but not pushy. I was approached as soon as I pulled in to ask what I was looking for today. Finance person was very friendly and did not push warranty but did ask and we discussed the value of extended warranties.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you so much for the kind words. Here at Behlmann's Carnection we pride ourselves on the volume and quality of the pre owned trucks that we have. That means that people keep coming back to us for their next truck because they trust us from the first experience that they had. Thank you again and we look forward to serving you again in the future when you need your next truck.

Only in America

Great staff thanks for your help...Finances guys were nice and helpful,.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We thank you so much. Unlike a lot of places in the world today, we understand that service after the sale is more important than the initial sale itself. We really pride ourselves on our service department and we love to take care of people.

Behlmanns Carnection was a Great Buying Experience

We had a great buying experience with Behlmann Carnection. We LOVE the car! We were treated professionally, with respect, and like we mattered by all of the employees we interacted with from Al Vandiver to Andrew Crawford, Steve Baker and numerous staff who just asked if they could help with anything. These are rare qualities in today's America. We won't hesitate to drive across the river the next time we need a new or used car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Again, another example of why you need to buy your next car, truck, or suv from Behlmann's Carnection. We do everything that we can every single day to make everyone as happy as possible and have them enjoy their new ride. We thank you for all of the kind words and we look forward to being your trusted advisors again when you are needing your next vehicle.