Reviews
Brandon did a great job getting me in and servicing my
Brandon did a great job getting me in and servicing my truck. I appreciated his expeditious approach.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
1st rate sales and service.
1st rate sales and service. Highly recommended. A dealership that customer focused to making purchasing a vehicle seamlessly. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Brandon the service manager went above and beyond when
Brandon the service manager went above and beyond when Ford cust service would not help us w a 7 year old car and good will program . Not happy w Ford but I am w Brandon an his great customer service an also Alex our service tech .. Thank you to them both and getting our truck back to us ASAP
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We’re sorry to hear about the challenges with Ford customer service, but we’re proud that Brandon and Alex stepped up to help you through the goodwill program. Their dedication to getting your truck back to you ASAP is exactly the kind of service we aim to provide. We appreciate you choosing Roesch Ford and look forward to assisting you again!
Brandon and Diego went above and beyond!
Brandon and Diego went above and beyond! I had an issue because of timing and parts not being available but they made it happen for me. Thank you thank you thank you
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We’re so glad Brandon and Diego went above and beyond to make it happen for you despite the timing and parts challenges. Your patience and trust mean a great deal to us—thank you, thank you, thank you for choosing Roesch Ford!
The service was good but did not wash the car like you
The service was good but did not wash the car like you normally do. Would have had 5 stars if car was washed.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback! We're so glad to hear that Diego and our team have consistently provided you with great service. We also apologize for the car wash not meeting your expectations and will ensure it's up to standard next time. We appreciate your continued trust and look forward to serving you again soon!
First class service.
First class service. Everything was timely fixed and the car was returned spotless. Great job by all
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We're thrilled to hear that you had a first-class experience with us. Our team works hard to ensure everything is taken care of efficiently, and we're glad to know that the results met your expectations. We appreciate your business and look forward to serving you again!