Reviews
Excellent car buying experience at Roesch Ford.
Excellent car buying experience at Roesch Ford. Rory was extremely professional and helpful in getting exactly the car I wanted to get and navigating the entire process. I would definitely return to the dealership and talk to him the next time I need a car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
1st rate sales and service.
1st rate sales and service. Highly recommended. A dealership that customer focused to making purchasing a vehicle seamlessly. Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Rory was amazing!
Rory was amazing! He worked with me for three weeks to get the car I wanted at the price I wanted. Rory was professional, personable and informative through the whole process of trading in my 2021 Mach-E and purchasing a 2025 Mach-E,
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Rory was fantastic.
Rory was fantastic. He was very helpful and eager to find the SUV with the features I wanted.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Roesch Ford is very welcoming and accommodating.
Roesch Ford is very welcoming and accommodating. From the moment you walk in, you are greeted with smiles and kindness and experts who are excited to help you find a vehicle that suits your needs. They are also very knowledgeable and have answers to all of your questions. I personally worked with Rory Clemons and he really made my car buying experience a pleasurable one. This was my first time purchasing a vehicle and he took all the guesswork out of it. He was very patient and knew exactly what I needed before I even knew what I wanted. He also went through great lengths to make sure that I had a reasonable monthly payment and warranty. In addition to making sure the entire process was seamless. I am very pleased with the vehicle I selected, the dealership that I purchased it from, and salesperson who helped guided me throughout the my journey.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your wonderful experience! We’re delighted to hear how Rory and our team made your first car purchase so seamless and stress-free. It’s our goal to greet every guest with a smile, offer expert guidance, and find the perfect fit—right down to the payment and warranty. Your kind words mean so much to us, and we’re thrilled you’re enjoying your new vehicle. Welcome to the Roesch Ford family!
I think that this dealer is honest and Ryan helped me
I think that this dealer is honest and Ryan helped me answer any questions that I had. Ultimately that’s what helped me make my decision. Sam in finance was great as well really went to bat for me Don’t hesitate to use Roesch Ford for your vehicle needs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the kind words! We're so glad to hear that Ryan and Sam took great care of you and helped make your experience a positive one. We truly appreciate your trust in Roesch Ford and your recommendation means a lot. Enjoy your new vehicle, and we’re always here whenever you need us!
Xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx
Xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Everyone provided great customer service.
Everyone provided great customer service. Rory helped me find a brand new truck to jump into that fit my budget.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your thoughtful feedback! We're glad to hear that Jessica and Diego have been able to provide such great service for your fleet vehicles. Your continued trust means a lot to us, and we look forward to working with you again soon!
If you are looking for a car and know what you are
If you are looking for a car and know what you are looking for this is the place to start and they will go above and beyond to get what you need
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We truly appreciate your kind feedback! It's great to hear that our team went above and beyond to meet your needs. Thank you for choosing us, and we look forward to assisting you again in the future!
Rory was great to work with.
Rory was great to work with. The service/prep for the vehicle was not impressive. This was a used 2023 cargo van with only 2,500 miles which I traveled 175 miles to pickup. So all communication was done via phone online pictures. I had requested that they remove all the custom fixtures that were bolted down in the cargo space. They did remove fixtures but left all the holes exposed to the outside! This got fixed per my request. They also failed to fix a very fixable mud flap which was hanging loose and about to fall off. This was also fixed per my request. Also, damaged but not fixed was an interior molding piece which I got partial credit. Lastly, this nearly new van had only 1 key which I only learned about as I am about to leave the dealership and too late to raise an issue. Overall they were very nice to work with but I would say that their vehicle preparation needs work.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your honest feedback and for highlighting both the positives and areas where we can improve. While we’re glad Rory was great to work with and that the issues were resolved before you left, we sincerely apologize for the initial oversights in vehicle preparation. We understand how these details, especially after traveling so far, impacted your experience. We truly value your business and hope the van’s excellent build and longevity will exceed your expectations. Thank you again for your understanding and for giving us the opportunity to improve. If you need anything in the future, please don’t hesitate to reach out, we’re here to help!