Reviews
Write a review2014 jeep compass
Everyone was helpful. Quick and easy process with great deals!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Johns Great Cars Reading, PA
I visited the facility on Lancaster Ave. In Reading, pa. These guys are seriously fantastic!!! I walked in and out with a new car in a few hours. They are polite and helpful and so so easy to work with. Ask for Ceasar when you go!!! He made my trip so easy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Cars Better Service
Service was outstanding and smooth! Jim bought me lunch after I purchased a vehicle and waited for paperwork to process! Great Cars Good family!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Buy with Confidence!
I recently found myself in the position of needing another vehicle. The first place I stopped was John's Great Cars, my sister had bought a car from them several years ago. I found an excellent car for myself that was only owned by one other person and had low milage. After a few days of looking around I decided I could not get a better deal. Ted worked with me to get my monthly payments into the range I was able to afford. I didn't feel pressured into making a purchase and Matthew was a big help in helping me make my decision. I keep vehicles until they no longer work and I'm sure John's Great Cars will be around when I eventually need another vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Small dealership big heart
A dealership with a heart and no pressure tactics. They provided a great car at a great price. Shout out to Matt Moyer and Maryland Ted.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Car ... Great Experience!
Initially attracted to the lot inventory ( the variety, price range and clean appearance ) of the seventy plus vehicles ready-for-delivery at John's Great Cars on Lancaster Ave in Shillington, PA, I stopped in. I was greeted with warmth and courtesy by Jim Saadi, one of the several friendly and knowledgeable sales associates on board. I told Jim that I could see myself in several of the vehicles on the lot. He suggested that I take all of the time I needed. I went home shortly thereafter, but I continued to track the inventory on line through a comprehensive but easy to use web site, complete with free Car Fax access. In a few days, I found the vehicle that I thought was right for me, a BMW, 5 Series with X Drive. Upon my return to the dealship, Jim treated me like an old friend, allowing me to take the car out for a few hours. I validated my sense that the car was right for me, but I also became clear that this was the right dealship as well. The transaction process, inclusive of financing was quick, simple and painless, with the Finance Manager having secured the loan balance at a local bank. Sure, a BMW can make even an old geezer on a fixed income like me look good, but this is a great car from John's Great Cars, and it was a truly great car buying experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Experience
We had a great car buying experience at John's Great Cars. We are very happy with the courteous, no pressure buying experience we had with our salesman Jim. We were treated to lunch at the deli across the street while they did all the paperwork. I am very happy with Jim's customer service before and after the purchase of our new used vehicle. I would recommend the dealership to anyone looking to purchase a used vehicle. They had a large selection of vehicles to choose from.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience, beginning to end
After some negative experiences with car dealerships in the DC area, we took the recommendation of family members who have been buying cars from John's for 20 years. They were able to test drive some cars for us, and after a couple of phone calls with our salesman, Jim, the deal was done. We didn't even mind renting a car to drive to Reading because we felt so good about the experience. We found a minor issue about a week after purchasing the car that would prevent it from passing DC inspection. John's let us get it repaired locally and took care of it, no questions asked. We will buy all of our future cars from John's!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Buying Another Great Car
We inquired about a car over their website and in less than an hour Grayson called to answer our questions. As it turned out, it was not the vehicle for us, but he suggested another vehicle which we test drove and purchased the same day. It is a perfect match for us. From Grayson's attention to our needs and Jim's attention to our test drive and the finance individuals to the paperwork, it could not have been easier. We were welcomed back warmly and given superb service. It is always a pleasure to go to John's Great Cars, knowing that the quality and service is surpassed by none.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Happy Jeepster
From the first e-mail inquiry to driving our new Jeep home Matt provided excellent customer service. I saw this Jeep online and it was exactly what my wife wanted. We live almost 3 hours away and Matt answered all of my questions via phone and e-mail quickly. We made the trip and all paperwork was ready and after a nice lunch at Chapman's Deli across the street ( I recommend the Rueben ) Matt had everything ready and my wife got to drive her new Jeep home. I would not hesitate to make the trip again to John's Great Cars. If your looking for a quality pre-owned vehicle, stop by and ask for Matt. Tell him George & Debra sent you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase