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Sternberg Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (73 reviews)
Sales hours: 7:30am to 7:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 7:30am–7:00pm 7:00am–5:00pm
Tuesday 7:30am–7:00pm 7:00am–5:00pm
Wednesday 7:30am–7:00pm 7:00am–5:00pm
Thursday 7:30am–7:00pm 7:00am–5:00pm
Friday 7:30am–7:00pm 7:00am–5:00pm
Saturday 7:30am–4:00pm 7:00am–12:00pm
Sunday Closed Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (73 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sternberg Ford from DealerRater.

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Car owner

WE had routine service work done. Everything looks great, price was right, and done in a timely manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are happy you had such a positive experience with us, Gerald! Feel free to stop by if you need any assistance in the future!

Great Service

Wonderful service! Great prices. Had the exact car I was looking to buy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Tracy for your trust and purchase of a new Focus from Scott Maddox. We appreciate your business!

Great service!!!

Staff & service was awesome! Loved the quick response time to get in. I travel & it is hard to get things done timely! They got me right in! Really appreciate businesses that care! Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are your local dealer with on site service, thank you for your trust and business.

GREAT WORK

I have done business with Sternberg Ford in Dale for years now. I have my patrol car and my personal car serviced by them and always receive awesome service. Brandon and the whole parts department are exceptional. They always get me in quickly and the wait is not bad. I will continue to do business with Sternberg these guys are great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you Officer Bone for your endorsement! We appreciate the law enforcement community and support them.

Great Service and very friendly staff

I purchased a ford focus a few years ago and recently new tires. I have always been pleased with the service you provide and the staff is very friendly and efficient

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, Randall, we are happy you had a pleasant experience at our dealership. We appreciate your positive review!

Lori in Service is GREAT!

The only thing I had a problem with was one of the head lamps was out and they didn't ask me if I wanted it changed, they just did it.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 2.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your positive review, Robert. We always strive to provide excellent service with a professional and caring staff here at our location. We sincerely thank you for your business and hope to continue serving you for many years to come!

Sternberg Ford

Gary Snow, Brandon Day, Lori Choate are the reason I came back to Sternberg Ford to purchase my new F250. They have always been helpful over the years.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Randy for your trust and continued patronage. We very much value you and all of our customers.

sternberg ford

the only one I go to great people, they tell you the time and your in at that time and out quick,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you Jeff, your family and this dealership go a long way back and we appreciate the relationship.

Great Dealership

I have used Sternberg ever since they purchased dealership from Conner. Brandon, service manage is the best, always let me know if something is needed to make our vehicles perform better. I drive all the way from Rockport for your service. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your kind words! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Great service very clean dealership.

Had an oil change, tires balanced & rotated. There was a lump in the back seat. They took the seat cover off & found a piece of foam! I was very pleased with the service I received.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks Phillip for taking the time to give us a great review! We appreciate your business!