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Mercedes-Benz of Coconut Creek

(1,521 reviews)
Visit Mercedes-Benz of Coconut Creek
Sales hours: 12:00pm to 5:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–7:00pm
Sunday 12:00pm–5:00pm
New (866) 604-1242 (866) 604-1242
Used (888) 902-6973 (888) 902-6973
Service (866) 309-1016 (866) 309-1016

Inventory

See all 548 vehicles from this dealership.

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About our dealership

This seller has been on Cars.com since April 2011.
We make it easy - we'll buy your car with a check that you can deposit the same day our pre-owned vehicles come with a 5-day return policy and we'll even sanitize your vehicle so you can buy and service safely. Now that's easy. Schedule an appointment today!

Money-Back Guarantee is valid for 5 days or 250 miles whichever comes first. See store for complete guarantee warranty and service contract details.

Reviews

(1,521 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Coconut Creek from DealerRater.

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Everyone we interacted with was incredibly professional;

Everyone we interacted with was incredibly professional; from the salesperson to the finance agent. We truly had an amazing experience. They were extremely patient with us, and we highly recommend this location.

Everyone we interacted with was incredibly professional;

Everyone we interacted with was incredibly professional; from the salesperson to the finance agent. We truly had an amazing experience. They were extremely patient with us, and we highly recommend this location.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Jessica, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests, and we look forward to your next visit!

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The Sales staff was friendly, courteous and professional.

The Sales staff was friendly, courteous and professional. I was very impressed with Imaree, he was very knowledgeable, helpful and explained the functionality of the GLA.

The Sales staff was friendly, courteous and professional.

The Sales staff was friendly, courteous and professional. I was very impressed with Imaree, he was very knowledgeable, helpful and explained the functionality of the GLA.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests, and we look forward to your next visit!

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Top top experience.

Top top experience. Check out Marcos. Held the car for me until I flew in. Personally picked me up from the airport and brought me to the dealership.

Top top experience.

Top top experience. Check out Marcos. Held the car for me until I flew in. Personally picked me up from the airport and brought me to the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Keneil, it means so much to us that you chose our dealership! If you need more help, our team is available to talk -- safe travels!

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I put my brand new sprinter into service do to bad diesel

I put my brand new sprinter into service do to bad diesel level( faulty pump) and rusty connector in side I got my sprinter back with diesel all over tank and undercarriage , dripping fuel Connector not done Truck was driven like is a sport car Shame

I put my brand new sprinter into service do to bad diesel

I put my brand new sprinter into service do to bad diesel level( faulty pump) and rusty connector in side I got my sprinter back with diesel all over tank and undercarriage , dripping fuel Connector not done Truck was driven like is a sport car Shame

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we appreciate you taking the time to respond. The staff at Mercedes-Benz of Coconut Creek take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (954) 406-1167 to discuss what we can do to help.

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I had a wonderful experience getting my tires replaced.

I had a wonderful experience getting my tires replaced. I always go to Rick when scheduling service on my car. Rick, always communicates with me and makes process smooth.

I had a wonderful experience getting my tires replaced.

I had a wonderful experience getting my tires replaced. I always go to Rick when scheduling service on my car. Rick, always communicates with me and makes process smooth.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

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Everybody was professional and willing to accommodate me

Everybody was professional and willing to accommodate me to make sure we had a deal

Everybody was professional and willing to accommodate me

Everybody was professional and willing to accommodate me to make sure we had a deal

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.

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I recently bought my stunning EQS 450+ from Mercedes-Benz

I recently bought my stunning EQS 450+ from Mercedes-Benz of Coconut Creek, and I couldn?t be more pleased with the entire experience! From the moment I stepped in, the dealership had a welcoming and professional vibe, but it was David G. who really made my visit memorable. His expertise, patience, and genuine enthusiasm turned the entire process into a smooth and enjoyable one. Although there was a minor hiccup with Ariel from the financial department, who didn?t seem quite as excited to share in my excitement, it didn?t take away from the overall fantastic experience. David?s exceptional service truly outweighed any small bumps in the road. A big thank you to David for making my car-buying journey so unforgettable. I absolutely love my new EQS 450+, and I?ll be recommending Mercedes-Benz of Coconut Creek to others because of the excellent service I received!

I recently bought my stunning EQS 450+ from Mercedes-Benz

I recently bought my stunning EQS 450+ from Mercedes-Benz of Coconut Creek, and I couldn?t be more pleased with the entire experience! From the moment I stepped in, the dealership had a welcoming and professional vibe, but it was David G. who really made my visit memorable. His expertise, patience, and genuine enthusiasm turned the entire process into a smooth and enjoyable one. Although there was a minor hiccup with Ariel from the financial department, who didn?t seem quite as excited to share in my excitement, it didn?t take away from the overall fantastic experience. David?s exceptional service truly outweighed any small bumps in the road. A big thank you to David for making my car-buying journey so unforgettable. I absolutely love my new EQS 450+, and I?ll be recommending Mercedes-Benz of Coconut Creek to others because of the excellent service I received!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Elvira, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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I recently purchased my beautiful EQS 450+ from

I recently purchased my beautiful EQS 450+ from Mercedes-Benz of Coconut Creek, and I couldn’t be more thrilled with my experience! From the moment I walked in, the atmosphere was welcoming and professional, but what truly made my visit stand out was the outstanding service provided by David G. His knowledge, patience, and genuine enthusiasm made the entire process not only easy but enjoyable. While there was a slight hiccup with Ariel from the financial department, who didn’t quite seem as excited to share in my joy, even that couldn’t take away from what was overall an excellent experience. David’s exceptional service more than made up for any small bumps along the way. Thank you, David, for making my car-buying experience truly memorable. I’m beyond happy with my new EQS 450+, and I’ll definitely be recommending Mercedes-Benz of Coconut Creek to others because of the great service you provided!

I recently purchased my beautiful EQS 450+ from

I recently purchased my beautiful EQS 450+ from Mercedes-Benz of Coconut Creek, and I couldn’t be more thrilled with my experience! From the moment I walked in, the atmosphere was welcoming and professional, but what truly made my visit stand out was the outstanding service provided by David G. His knowledge, patience, and genuine enthusiasm made the entire process not only easy but enjoyable. While there was a slight hiccup with Ariel from the financial department, who didn’t quite seem as excited to share in my joy, even that couldn’t take away from what was overall an excellent experience. David’s exceptional service more than made up for any small bumps along the way. Thank you, David, for making my car-buying experience truly memorable. I’m beyond happy with my new EQS 450+, and I’ll definitely be recommending Mercedes-Benz of Coconut Creek to others because of the great service you provided!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Ellaj, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Mercedes-Benz of Coconut Creek and we hope to be of service again in the future.

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The process to get the car that I want was so smooth,easy

The process to get the car that I want was so smooth,easy and fast!

The process to get the car that I want was so smooth,easy

The process to get the car that I want was so smooth,easy and fast!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Brought my car in for maintenance and to repair

Brought my car in for maintenance and to repair non-functional rear sensors. The maintenance was done properly and received video for same. There were problems updating some software and the car stayed for four days (a loaner was not available). Unfortunately, the rear sensors still don’t work and the car is stalls when accelerating. I will schedule another service with this dealer and hope that the issues get resolved.

Brought my car in for maintenance and to repair

Brought my car in for maintenance and to repair non-functional rear sensors. The maintenance was done properly and received video for same. There were problems updating some software and the car stayed for four days (a loaner was not available). Unfortunately, the rear sensors still don’t work and the car is stalls when accelerating. I will schedule another service with this dealer and hope that the issues get resolved.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (954) 406-1167 to discuss what we can do to help.

Consumer response

Thank you for reaching out to me. To whom should I call and when is the best date and time?

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