Reviews
Love Boch Honda West
i couldn't have had a better experience. I am a former longtime customer of another Honda dealership in the area, I have to admit I never realized what great service was until I switched to Boch Honda West. I was early for my appointment but they took my vehicle in right away, Chris my service adviser explained step by step what would be done and how long it would take. He was extremely professional and courteous. I'm so glad I made the switch!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Easy, honest and very transparent
I travelled from NH down to this dealership and had the pleasure of working with Russ S. He was very helpful and due to the distant we did a lot of communication via email and a few phone calls even spoke with the Finance Manager Paul. I went down test drive the vehicle and signed paperwork that day. This was an absolute wonderful and simple experience. What was even better is there was no pressure to buy and they worked with me to get the pymts where I needed them ( NH dealership couldn't touch their deal). What a great experience!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Had a problem and was treated VERY fairly
I bought a used 2006 Kia Sorento in June from BHW. The engine went in February (found out later this is an ongoing problem with the Sorento). My salesman Kirk was instrumental in getting me a more than fair trade in for a dead car. I bought a Honda this time! I thought I was going to be out all the money I paid for the Kia but BHW came through to my complete satisfaction. I will recommend them to anyone looking to purchase a car as you can trust that they care about you on and after the sale. Will also tell them to see Kirk, he is the best!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Experience
Wasn't planning on buying a car that day but when emad showed me this nice car that had exactly everything i was lookng for features , price and color i could let it go . Thatnks for taking time to help me
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Easy and smooth purchase
I had a great experience purchasing my Honda Pilot at Boch Honda West. Chris was friendly and extremely knowledgable about the vehicle. The whole transaction from start to finish went smoothly and everyone we dealt with from sales to financing to service for the inspection sticker was great to work with. And, I love my car!! I would definitely recommend Boch Honda West of you are in the market to purchase a vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent superior customer service!
I worked with Timothy McLean he was excellent!! He went out of his way to help me. Tim went out of his way to help me going back-and-forth speaking to the manager several time to see if I can get financing, even though I did not get financing with the Westford Office Tim still called me afterwards to see if there was anything else he could do for me!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's my only wish to help out all I can. Thank you for your kind review. I look forward to serving you in any way I can in the future. Tim
Did all that I asked within a appropriate amount of time.
We love our 2 Honda Civics and wouldn't go to any other dealership. Your service department is prompt and courteous. The facility is very neat and clean.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent as always!
Always friendly service and honest. They always try to work with you and getting the cost down with monthly discounts for the vehicle maintenance. I have purchased two cars here and I would highly recommend anyone to come here. They have to talk to my man CJ Caldwell and George.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
always have a pleasant experience when I bring my car in
everyone there is prompt and very helpful, bring my car there to have it maintained and they check everything to alert me of any problems or upcoming problems. the employees are very attentive to your concerns or needs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
smooth and efficient
Drop off was efficient, the service being done was explained well, and my car was finished ahead of the promised time. Pick up was also efficient and nothing I had asked to be checked was forgotten.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair