Reviews
Great dealership and fantastic service all around!
Great dealership and fantastic service all around! Eric Lovo and Iso Ebong were the best to work with.
Great dealership and fantastic service all around!
Great dealership and fantastic service all around! Eric Lovo and Iso Ebong were the best to work with.
Ms Jackson was great!
Ms Jackson was great! She was very helpful and courteous. Steve was also awesome! I would recommend anyone looking to purchase a vehicle whether new or used, to buy from the team at BMW of Silver Spring!
Ms Jackson was great!
Ms Jackson was great! She was very helpful and courteous. Steve was also awesome! I would recommend anyone looking to purchase a vehicle whether new or used, to buy from the team at BMW of Silver Spring!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Kyle was a pleasure to work with.
Kyle was a pleasure to work with. He made my car buying process easy. He was extremely knowledgeable and very helpful as we stepped through the process. I will be recommending Kyle to others who are in the market for a BMW.
Kyle was a pleasure to work with.
Kyle was a pleasure to work with. He made my car buying process easy. He was extremely knowledgeable and very helpful as we stepped through the process. I will be recommending Kyle to others who are in the market for a BMW.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I'm so pleased with my new BMW 330ix and my Salesman,
I'm so pleased with my new BMW 330ix and my Salesman, Christian Perry. Christian was patient and helpful with my numerous questions and gave me the best price I could find in the entire DMV area! Christian is a delightful and engaging person. It really was a pleasure doing business with him!
I'm so pleased with my new BMW 330ix and my Salesman,
I'm so pleased with my new BMW 330ix and my Salesman, Christian Perry. Christian was patient and helpful with my numerous questions and gave me the best price I could find in the entire DMV area! Christian is a delightful and engaging person. It really was a pleasure doing business with him!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!
Christian worked hard to get me the information I needed
Christian worked hard to get me the information I needed and the car I wanted at a fabulous price.. He's definitely my choice for salesman of the year!
Christian worked hard to get me the information I needed
Christian worked hard to get me the information I needed and the car I wanted at a fabulous price.. He's definitely my choice for salesman of the year!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
I came to meet Dave Strassman and Silver Spring BMW
I came to meet Dave Strassman and Silver Spring BMW purely by accident after spending the previous four frustrating months searching for just the right car. My search took me all over my local driving area, experiencing various car manufacturers, dealerships, and sales people. Arguably, my “want list” was very particular since it is a car I hope to own for many years to come. This surely was a contributing factor to my frustration level, but that was all about to change after Dave responded to my online request for information regarding a car of that BMW of Silver Spring that was in production at the BMW factory in Germany. I had all but given up on finding the right car, but Dave was immensely patient, empathetic to our frustrations, and determined to get us into the right car. He worked with me, a lot on his own personal time, to help me navigate through my “want list”, explain some of the cryptic language from previous sales people, and to assist me in working through the issues. Dave proved himself to be kind, honest, patient, and very determined. He worked diligently on our behalf to get us a great deal with BMW of Silver Spring, making the process as effortless as possible for me and my wife. At one point, my wife and I found some time to drive over to see the car together. It was, however, unannounced and prior to them performing the final preparations. None of this affected Dave. He immediately juggled his schedule for us, had the car brought around (un-prepped) for us to look at, and spent quite a lot of time with us to get the BMW App working so as to make the final delivery go smoothly. He took us around the dealership, and introduced us to other BMW of Silver Spring employees, all of whom were incredible. My wife and I are now enjoying the car we had always hoped to have, and we have Dave Strassman and the team at BMW of Silver Spring to thank. Great job folks, and thank you all so very much!
I came to meet Dave Strassman and Silver Spring BMW
I came to meet Dave Strassman and Silver Spring BMW purely by accident after spending the previous four frustrating months searching for just the right car. My search took me all over my local driving area, experiencing various car manufacturers, dealerships, and sales people. Arguably, my “want list” was very particular since it is a car I hope to own for many years to come. This surely was a contributing factor to my frustration level, but that was all about to change after Dave responded to my online request for information regarding a car of that BMW of Silver Spring that was in production at the BMW factory in Germany. I had all but given up on finding the right car, but Dave was immensely patient, empathetic to our frustrations, and determined to get us into the right car. He worked with me, a lot on his own personal time, to help me navigate through my “want list”, explain some of the cryptic language from previous sales people, and to assist me in working through the issues. Dave proved himself to be kind, honest, patient, and very determined. He worked diligently on our behalf to get us a great deal with BMW of Silver Spring, making the process as effortless as possible for me and my wife. At one point, my wife and I found some time to drive over to see the car together. It was, however, unannounced and prior to them performing the final preparations. None of this affected Dave. He immediately juggled his schedule for us, had the car brought around (un-prepped) for us to look at, and spent quite a lot of time with us to get the BMW App working so as to make the final delivery go smoothly. He took us around the dealership, and introduced us to other BMW of Silver Spring employees, all of whom were incredible. My wife and I are now enjoying the car we had always hoped to have, and we have Dave Strassman and the team at BMW of Silver Spring to thank. Great job folks, and thank you all so very much!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope to be of service to you again! Take care!
Excellent Service!
Excellent Service! Ron Askew was an amazing salesman. He was extremely knowledgeable about the vehicle and the process. He was definitely a 10/10!
Excellent Service!
Excellent Service! Ron Askew was an amazing salesman. He was extremely knowledgeable about the vehicle and the process. He was definitely a 10/10!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Excellent Service!
Excellent Service! Ron Askew was an amazing salesman. He was extremely knowledgeable about the vehicle and the process. He was definitely a 10/10!
Excellent Service!
Excellent Service! Ron Askew was an amazing salesman. He was extremely knowledgeable about the vehicle and the process. He was definitely a 10/10!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!
I recently purchased a BMW from Client Advisor Debbie
I recently purchased a BMW from Client Advisor Debbie Huynh at BMW of Silver Spring. My experience working with her and the staff there was great. She was very professional and knowledgeable about the car. She spent several hours going over the cars features and technology, which was completely new to me. What I thought was going to be a stressful process turned out to be pleasant and seamless. I would definitely purchase another car from her and this dealership in the future.
I recently purchased a BMW from Client Advisor Debbie
I recently purchased a BMW from Client Advisor Debbie Huynh at BMW of Silver Spring. My experience working with her and the staff there was great. She was very professional and knowledgeable about the car. She spent several hours going over the cars features and technology, which was completely new to me. What I thought was going to be a stressful process turned out to be pleasant and seamless. I would definitely purchase another car from her and this dealership in the future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thank you for your positive review. We're glad to hear that you found our team here at BMW of Silver Spring so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Great experience!
Great experience! Christian Perry was helpful, transparent, and kept the conversation straightforward and direct. . Would definitely consider coming back for any future BMW purchase.
Great experience!
Great experience! Christian Perry was helpful, transparent, and kept the conversation straightforward and direct. . Would definitely consider coming back for any future BMW purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Surjit, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.