Reviews
Write a reviewi3 maintenance and recall work
Friendly and attentive staff. Marie was very helpful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Duncan Forster, we are glad we could help! Feel free to reach out to us if you need anything. Have a wonderful day.
Great Service
Matt Clark is the best. He has patient and is willing to help. He returns your call and addresses all issues. His very knowlegable and knows your concerns. I have found the best place to repair my car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Wang Jingdong, we strive for 100% satisfaction, and it is great to see you had such a positive experience at MINI of Monrovia. We hope to see you soon!
2015 Mini Cooper 4 Door
Got very good service from Mini of Monrovia, the sales is professional and very nice.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Chang Kang Li, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
2993 Cooper in for oilchange and checkuo
Service advisor and all staff were very kind and helpful. I have MS but can still get around and drive a bit. Every one assisted me...the shuttle drivers, receptionist, the service advisor and the car was ready and on time and WASHED! Thank you to all,
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Debra Walker, we strive for 100% satisfaction, and it is great to see you had such a positive experience at MINI of Monrovia. Please don't hesitate to reach out to us if there's anything more we can do!
Fine work
Fine work and did exactly what they said they would do
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mark, we're glad to hear you enjoyed your visit. Feel free to reach out to us if you need anything. Have a wonderful day.
Service
My service rep was excellent and always goes the extra mile.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Bijan Keyghobad, thank you for your kind words and this wonderful review!
Albert
the service experience at Monrovia BMW dealer is exceptionally pleasant. Service was completed before the promised hour and the car is running well again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Yi Zang, we strive for 100% satisfaction, and it is great to see you had such a positive experience at MINI of Monrovia. We are always more than happy to assist you if anything else comes up. Take care!
Excellent, friendly place to buy a car!
I have been shopping for a used car for several months, not fun! This dealership is a class act! Friendly,helpful, responsive. Several other dealerships I called or went to either never called back, I would drive out to find the car had been sold days before. Mini/ BMW set up an appointment immediately and had the car waiting out front with my name on it! The staff was friendly and helpful! Neil was great! He showed me the Carfax, took me on a test drive, then showed me all the maintenance done by them. I really appreciated all the help and great service, and love my newish car!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Stacey Presley, we really appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Excellent!!!
I had a great experience at Mini of Monrovia. Rocky was helpful and patient with me. He was able to give me many options. I love my new car!!! Thank you Rocky for all your help and expertise.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
J. Miles, we're happy you found our staff to be so supportive during your experience here at MINI of Monrovia. Have a wonderful day and come back to see us anytime!
I'll be back, but hopefully not too soon. :)
Excellent customer service. Very courteous and professional. Always feel comfortable and treated fairly. I continue to service my Mini here. Great location as well,
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jody Hawkins, we're happy to hear you had such a positive experience with our team! We truly appreciate your positive feedback. Have a wonderful day and come back to MINI of Monrovia anytime!