Reviews
Great experience from start to finish!
I had a wonderful experience working with April at Bayshore Automotive! She explained everything in great detail and patiently answered all my questions. She explained the features of my Jeep and addressed any concerns that I had. April made the entire process very smooth and was always reachable. I would highly recommend working with her and Bayshore Automotive for any of your vehicle needs. If you are looking for a specific Jeep with high quality custom work-this is the place for you! Don’t hesitate to call them and ask any question. They are truly great!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Lola7491, it was a pleasure working with you! You have an awesome personality and kept me in smiles! It's fabulous to know that you are loving your Custom JL Rubicon!! Our team here at Bayshore Automotive, thanks you for your business and time you took to write this review. Please remember to send me some pictures! Thank you, again!
Greatest Truck buying experience ever!
I am the guy that cringes to buy a new car since I know what I have to deal with at dealerships. However, I can tell you that I will be buying future vehicles from Kevin and his team at Bayshore. Easiest experience ever and they are super friendly and helpful. Sincerely, Jason S.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you Jason! Great doing business with you. Welcome to the Bayshore family. Enjoy your new custom GMC and bless your commute to and from work. Kevin
Outstanding service after the sale
Kevin and crew run a world class dealership and custom shop. Purchased a Jeep in 2017, returned over a year and a half later to discuss a minor cosmetic issue- Kevin had my car up and into the warehouse in minutes, pulled his staff off of another (stellar) custom build just to address my issue and install a part immediately without hesitation, hassle, confrontation, or blame. I challenge you to find that kind of service almost 2 years after a sale anywhere else!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hey Brantley, Wow, thank you for your kind words. Happy to help. Glad your still enjoying your custom Jeep. Remember Jeep Beach Daytona 2019. Last week of April. Hope to see you. Thanks again
Easiest buying experience ever!
Thank you April and Kevin for making this such an easy experience. This was a purchase that will be my son’s first car in a couple years so my husband and I get to have fun with it for a while!! We will definitely be back to shop with you again in the future. Great people, great selection, great experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
An amazing experience
From the very first phone call with April, through trying to explain to Kevin what I was looking to have done to my jeep, to actually picking it up; they were so amazing to deal with. I had an idea of what I was looking for in my dream jeep and Kevin was able to make it all happen. I have had the jeep for one week and have been stopped three times and asked where I had all of the work done. That is a testament to the quality of their workmanship.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hey Brain. Thank you for the kind words!! What a blast it was building your Jeep. Great design you and your wife came up with. It sure turned out a real head turner!! See you at Jeep Beach 2019.
Outstanding inventory and people
We where in the market to purchase our 3rd Jeep. Seeing this group online and gave them a call..Kevin and ms. April are excellent to work with. We made the drive (even though near all of it is on their website) to see what they had built and ready for delivery. Arrived and were left to roam the warehouse and look at what was in stock (I am guessing 30 or 40 indoors) no hassle, hounding following you around. If you have questions this group is very knowledgeable. Don’t see what you want they will build it. I had not driven a jl so I ask to take it out - no problem. They pulled out the 2 I was interested in and off we went Purchase could not be more simple. No BS with this group Simple negotiation via phone the following day, agreed on pricing and took delivery that evening. The Jeep build is quality - not using junk, again the inventory they have is very impressive. If you are in the market for a Jeep, I would highly suggest reaching out to these folks. Could not have had a better experience and could not be more happy with the ride! Skyjacker lift, 38s, ocd components, quaily interior upgrades nice build and as simple as it gets to purchase. Lastly was trading a 2014 Jeep unlimited - received a respectable trade value.again no hassle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hey Shawn, It was great meeting you and your wife. Glad you enjoyed the experience. It was awesome working with you and getting you your third jeep. Thank you for your kind words we do this business with our heart. See you at Jeep Beach. Call if you need anything. Kevin
Not Pressure
Outstanding service, Not pressure , and 100 % recommended if you are ready for the next level/ This is the place to see your dreams come true.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you Ivan for your kind words and business. Awesome choice in that beast of a Jeep. Enjoy!
Excellent car buying experience
Kevin was great to deal with and we were able to customize our Jeep the way we wanted. He made the entire process go really smoothly and we would definitely recommend getting your custom Jeep from these guys. Their garage full of Jeeps is awesome :)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you! It was a pleasure working with both you and dialing in that jeep to your design. Hope to see you at some of those events we were talking about. Have fun ! Kevin
Great Experience
I must say this was by far the easiest and most stress free car purchase I have done. There was no pressure and the service was outstanding. Kevin was awesome! He let me wonder through the shop and look at my own pace, then answered all my questions. I would definitely recommend Bayshore Automotive 100%!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hey Gill. It was a pleasure working with you and your wife. I look forward to hitting the jeep events with you guys. Thank you for the business and I look forward to our friendship.
Buyer Beware
I wasn’t going to do a review, until this past weekend. Bought a Jeep 2018 JL Sahara. Four days after we drove off the lot with our vehicle, we experienced a vicious death wobble! If you've ever experienced this, especially when your family is in the car...you will stain your pants. The culprit - a bolt was loose to the touch on the Trac bar. Kevin told me to drive the vehicle back (harrowing journey, they should have offered a tow truck to get the car) to the dealership and they "fixed" it by checking the vehicle once again (this should have been done beforehand!). He told me that he now has new standards for every sold Jeep. Really? You think of this after selling over 300+ Jeeps? Here’s the one that sunk the ship…I called Kevin about a weird smell that was coming out of the AC from day one. He said “that’s never happened before” (he said that about the death wobble too). It ended up being a major antifreeze leak and now my car sits in a real dealership for over 7 days. My family has been breathing toxic air for over a month! If I could do it all over again…I would've never gone to this place. The Jeeps may look good but its ALL cosmetics. BUYER BEWARE!
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
First I’d like to say I understand this Customer’s frustration. Also we certainly regret that the bolt loosened up and caused the dreaded wobble. We certainly wish and regret this ever happened. Our aim is 100% delighted customers. We have made a number of attempts to smooth this over. There’s always two sides to every story. First, when the issue arose he called my cell, the Jeep was described as drivable. Once it was here we immediately corrected the problem and then did it another entire inspection on the jeep. We are always inspected our vehicles. But unfortunately things can happen. I let the customer know that because of this issue I now have my shop foreman do an additional complete inspection of every jeep before delivery. As for the smell, I was contacted weeks later about the smell coming out of the air-conditioner. The 15,000 mile Jeep JL was still under full factory warranty so I advised him to take it to the Jeep dealership right away. It turned out to be antifreeze going into the heater core. There was no leaking fluids, no warning lights on. Although extremely frustrating, it’s not an issue with Bayshore it’s an issue with Jeep Warranty. I pray that you and your family have nothing but wonderful experiences with your Jeep from here out. But if anything comes up please don’t hesitate to call. I hope to see you at Jeep Beach 2019 Daytona Beach last week of April.
