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Hoover Chrysler Jeep Dodge RAM

(77 reviews)

Reviews

(77 reviews)

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Pleasant experience.

My buying experience, with the help of Steve in sales, was actually pleasant! And Paul, in financing, put the "icing on the cake" with his friendly personality and knowledge of the finance end. I definitely recommend them and the dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best Car buying experience in a very long time.

I must say that a root canal is like buying a car...but, this was one of the best car buying experience you can have on this side of a root canal. The staff is excellent and I would like to give a special shout out to Corry Williams...he is the man. No pressure but helped me make the best long term selection. The two hour drive was worth it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Momma got herself a new Jeep!

Drew didn’t give up!!! Very helpful everyone was!! Thought I wasn’t going to be able to get a new car but we did it!!! Thank you! MOMMA GOT HERSELF A NEW JEEP!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Couldn’t ask for a better salesman

Tony was awesome! He made a big decision easier to make and tries to accommodate in any way he was able to. He was not pushy and was truly helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Isaiah Johnson

Marquise was great ! Would definitely recommend him. Very professional and down to business. Nobody likes car shopping so getting down to business and being straight forward is the way to go.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Stay away!

Before I write this review, I want to say that Jeremy the general sales manager made things right that went wrong prior. If you are going to go there please see only him. The sales staff at the facility will lie to you and tell you things to get you to sign up and the vehicles they have on the lot are below what you would expect for a main stream dealership. Our vehicle had multiple major issues right off the bat and that’s just what we have noticed in a short time. One person you definitely don’t want to see in sales is Stanley. He will lie to your face and give you a fist pump at the same time. Like I said before, if you are going to go there see only Jeremy. Everyone else is a crook.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 4.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Awesome experience!

AMAZING dealership that I would recommend to anyone! i recently purchased my first car and Kyle was awesome, he went above and beyond to help me throughout the entire process! If you’re looking to purchase from a genuine and kind salesman then to ask for Kyle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent service

Excellent service and excellent customer service , Jon was an excellent representative , people nice and Always checking on me all the time . I highly recommend Hoover in Summerville

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience w/ Ed O'Brien at Hoover Chrysler

Buying a truck doesn't have to be a painful experience! My salesman, Mr. Ed O'Brien, was awesome! No pressure...explained all the options that they could provide if I wanted, but overall made certain that I purchased what I wanted, without any pressure, and at a great price! I would highly recommend Ed O'Brien and the team at Hoover Chrysler Jeep Dodge Ram of Summerville!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Tarnishing the Dodge RAM Brand: worst Dealer in SC

This place is about one thing: Getting your money asap and then disregarding you just as quickly. They don’t follow simple buying protocols and hold back info until final moment to just keep wasting your time. Hoover tarnishes the Dodge Brand name as a dealership. I will never recommend this dealership and won’t even let them change my oil. Poor service from sales to the General Manager. Do yourself a favor and go to a different dealership. You will regret stepping on the property at Hoover

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities 1.0
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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