Lehigh Valley Imports

Was referred to Joey & LVI by a friend when my father passed away in 2021. Dad had a Mercedes SL500 that needed serviced and inspected so that we could sell it. Called Joey; he was very kind and got the car in and out quickly at a great price...MUCH less than Lehigh Valley MB. We were extremely pleased. My apoogies for not posting this sooner, Joey...it was a difficult time with so many things on my mind. Fast Forward 2 years, my Mercedes SL63 AMG needed A service, rear brakes, and inspection (as far as I knew). My service contract was up with Mercedes. The last couple of times I had it in at Lehigh Valley Mercedes Benz there was damage and loss. The first time they lost a floormat and did nothing to replace it. The last time, when I went to pick it up, it 'mysteriously' had an 8" crack in the windshield directly in front of the steering wheel. The crack was not noted in the intake inspection, nor was it noted in the final completion inspection, which shows all work still required or suggested by LVMB. When I asked my (SA) Service Advisor to show me the intake pictures they take when the car was dropped off, the SA would not show them to me but said he looked and could not see the crack in the pictures. It is clear to me, since Knopf sold to Vinart, the quality and care they take in their service department has dropped dramatically. I have lost all confidence in their service department. Being my first service since my service contract ended with MB, I decided to take my SL63 to Joey at LVI. From my experience with Dad's SL500, I was comfortable giving him the business and trusting him with MY baby. There were a couple of additions to the worksheet after their initial inspection...replacing front brake pads as-well as rear (they were low) and replacing the spark plugs. Please note, the additions were merely observations by LVI; they did not force the additions as some other shops will do to add more work and money. They politely explained the current state of the front pads and the time was near to replace the plugs, asking if I would like to add them to the work order. Absolutely pressure-free. They did all the work quickly and on time, without damage to the vehicle or loss of parts, and the price was a thing of beauty! I love my SL, but know they can be a maintenance nightmare. I don't trust just any shop to work on it, fearing its complexity can be more than many mechanics are able to comprehend. Its engine was hand built in Affalterbach, Germany, by one engineer. The fine tuning of these luxury sport cars can easily be tempermental, to say the very least, and repairs can be costly in a vehicle with a sticker price between $160k and $175k. They require someone with a thorough understanding and 'hands-on' experience with the AMG series. I am extremely happy with the workmanship and the knowledge the crew at LVI have of my vehicle and its needs. Joey and the crew at LVI have my complete confidence! Give them a chance to earn your business; trust them with your car's service. You wont regret it.

You don’t have to take my word for it. This is the place you want to go for your BMW and Import needs. Joe is the best and most honest guy I have ever dealt with. I went to 2 other repair shops that basically wanted to do way more then what was needed. The prices are very fair considering the service and personal attention you’ll receive. A+++ in my book. I’ll only go here for my service any longer.

Service and repairs are excellent! They are both thorough and budget minded. Every time we take our car in for service, LVI diagnosis the specific issue/s and gives us spot-on estimate. The prices are fair and service is excellent!

I had my BMW 335 in for service with a special request after a wheel upgrade and everything went smoothly. Friendly and fast service. Also, while waiting for my car to get serviced, I was able to test drive a few other BMW’s and had a blast! I’ll always be a repeat customer.

I see why these guys sell so many cars... the process is transparent and fair. The quality of the car sold me right away. I had shopped around for 3 months (yeah im picky) and the 235 I found at lehigh valley imports was perfect in everyway. Safe to say I'll be back! Thanks again

From beginning to end the whole process was amazing. The inventory was amazing I wanted them all... but I love my M car the most. Thanks again!!

I?ve bought an m3 and an m5 and drive bother over a year and ended up making money on the cars when I sold them. Great place to buy foreign cars. I also saved money on routine maintenance.

This is the place you want to go to get a car, and any nice car may i say! Excellent all the way around and even better people!! They call it how it is and are straight up with service. 10 star rating

I purchase a 2013 BMW 335i from them and I have to say it was the fastest and easiest buying process I ever had with a car the guys are polite and know a lot about the cars they are selling I would recommend this dealer to any of my friends or family. I will buy from again if I need a car!!!

100% the place to go. They are upfront and honest. All of my friends bought their cars here