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Big Joe's Auto

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (39 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (39 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great people!

If you need a car these people are here to help! Their customer service is great. Farry is kind and sweet Kenny is funny. I will not only recommend this dealer to my friends but I would recommend them to anyone who's looking for a car. When you go there make sure to ask for Kenny or Farry.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Ok experience

Hi everyone! I recently bought a 2019 Altima from big Joe's. Staff was friendly, however there were some details I missed, and the dealer did not disclose. There was a floormat missing, as well as a rubber insert for the cupholders. There was slight curb rash on 2 of the wheels, as well as two small dents in the trunk, along with a small rust spot either side of the trunk (I was surprised at that one!) The cruise control doesn't work, and it don't have blind spot monitors as advertised. These where details I missed during the showing, but noticed when I brought the car home. I was disappointed, but fortunately the car is still under warranty to resolve the bigger issues. I was, however, aware that the remote start didn't work. I was surprised at all the issues, being as it's a 2019, and only had 2,600 miles on it. However, big Joe's did honor the sale and not only buy me the missing floormat, but the full set, as well as the missing rubber peice for the cupholder, which helped smooth things over. Overall I'd say I liked the staff, just take your time if buying a car there, and make sure your bases are covered, and you're not missing anything, and I dont think you'll be disappointed!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 2.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Worst place to buy any car

I bought aveo from here. Big joe and Ivan helped us look at car. The car was polished new. Told me car has no issues but normal wear and tear per usage. Mechanic told me its good too. Bought it, took it to Firestone. They checked and told me Engine has oil leak and Air filter box was broken which stopped AC from working. Firestone told me AC was refilled and its got a big leak in the coolant which means AC stopped working. Timing belt had issues, was never changed. Called them back to get report. Kept on going to them for a week, told me to wait and i waited. They always had something come up, and never checked this car. This is a bad place to buy any car. Not recommended.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Highly recommend, very friendly

Saw his ad on Facebook Marketplace, messaged him 8 times or so to midnight and he was very helpful. Really wanted the 2013 Rav 4 at the price he offered. Told him I could not go there Friday but could come down on Saturday. He held it for me the entire day, I went down Saturday with a casher''s check. It had a couple interior flaws that they told me about, but in great shape. Meeting him he was very friendly and helpful, sat in a couple other models just to be sure. And it was the right choice. He was very helpful in the options also. Very happy, no complaints

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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BUYER BEWARE

Sold a car with frame damage which was reported to them at auction but never informed me when I purchased at full price now I tried to trade it in and the car was reported to joe with frame structural damage and valued at $6000 where if it didn’t have structural it would be worth $11-$13000 They took advantage of a woman who knows nothing about cars

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Bought a 2011 Nissan Maxima

I purchased a 2011 Nissan Maxima cash and the check engine light was on. I was told to take it to their service place which is on the other side of town. I have been to the service department 4 times under a month and the problem still has not been fixed. I am going to just take the car to a PROFESSIONAL to repair. I would NEVER recommend this place to anyone except an enemy

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Got an Acura there

Joe got my son his first car. It’s still on the road. Nice helpful people. Buying another vehicle there.The price was excellent and fair. Service was great. Ty Joe

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Happy Customer

Walk in nervous & didn't no what to expect. All them nerves got me a car. Smiling

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for choosing Bog Joes Auto Sales. We appreciate you patronage and look forward to making your next vehicle purchase from Big Joes Auto sales.

Car buyer

Excellent service and help. Assistance given felt like family. I was given all the time I needed to decide what to finally purchase. I didn't feel like I was being pressured or rushed. Tariq was extremely helpful and upfront with what I should look for as well as what Big Joe's Auto Sales could and could not offer. I felt extremely comfortable that I was being treated fairly and honestly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Meh... meh

If you are looking for a car that hasn't been gone over since picking it up from auction, this is it. I get it, a used car is a used car. I purchased a car from this lot expecting to put another 1500 into it, bring it up to reasonable shape for another 5 years. 8 months in I am right about at 1700. No fault of the lot, again a used car is a used car, just don't expect tip top running order off the bat front this lot. Don't visit the shop, many wrecked vehicles in the lot parking lot but I do not think that mine wasnt in the same category but was definitely in an accident. Again, used car, no gripe to the lot I could see it Looking set the car- I did buy it. Staff isn't very responsive, and will try typical sales antics, but show respect.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 2.0
  • Quality of repair 3.0
  • Overall facilities 1.0
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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