Reviews
Jaclyn in Service is truly amazing .
Jaclyn in Service is truly amazing . This dealership and the Service department really take pride in their work and overall make your Service experience fantastic.
Jaclyn in Service is truly amazing .
Jaclyn in Service is truly amazing . This dealership and the Service department really take pride in their work and overall make your Service experience fantastic.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Jimmy, we are delighted to hear your kind words about Jaclyn and our service team! Thank you for choosing All American Ford Paramus and for sharing your experience.
Outstanding experience.
Outstanding experience. From the moment I walked into the dealership to when I picked up my truck. Even now legit great customer service. Answered all of my questions. Best experience buying a truck/car.
Outstanding experience.
Outstanding experience. From the moment I walked into the dealership to when I picked up my truck. Even now legit great customer service. Answered all of my questions. Best experience buying a truck/car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Michael, we're so glad to hear you had an outstanding experience from start to finish at All American Ford Paramus! It's wonderful to know our team provided excellent service. Thank you for choosing us and sharing your feedback. Safe travels in your new truck!
A Monday morning appointment at 830 does not mean your
A Monday morning appointment at 830 does not mean your car will be worked on on Monday, or even looked at. Wednesday is more accurate. What is the point of dropping off Monday if you are slammed with work? I could have kept the car until you were actually ready to work on it…. No loaners available either… Wednesday I get told what the issue is. Part will be in maybe Thursday or Friday… got car back Friday. Got charged for a lug nut… wasn’t damaged when it went in. Got charged for shop supplies. And 2.5 hours labor for over 500.00 for a 41 dollar part that installs in about 10 minutes. Go local mechanic unless stuff is warranty.
A Monday morning appointment at 830 does not mean your
A Monday morning appointment at 830 does not mean your car will be worked on on Monday, or even looked at. Wednesday is more accurate. What is the point of dropping off Monday if you are slammed with work? I could have kept the car until you were actually ready to work on it…. No loaners available either… Wednesday I get told what the issue is. Part will be in maybe Thursday or Friday… got car back Friday. Got charged for a lug nut… wasn’t damaged when it went in. Got charged for shop supplies. And 2.5 hours labor for over 500.00 for a 41 dollar part that installs in about 10 minutes. Go local mechanic unless stuff is warranty.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Michael, I'm sorry to hear about your experience with the service timeline and unexpected charges. We strive for transparency and efficiency in our services. If you'd like to discuss this further, please feel free to reach out. Thank you, Tyler T. - Service Manager - 201-262-4900 X2
Their service department is alway impeccable at Ford on
Their service department is alway impeccable at Ford on Rte 17 S Paramus. Michael was the only service representative on Saturday 7/9/25 & he was fantastic. That why I drive a Ford. Thank you 😊
Their service department is alway impeccable at Ford on
Their service department is alway impeccable at Ford on Rte 17 S Paramus. Michael was the only service representative on Saturday 7/9/25 & he was fantastic. That why I drive a Ford. Thank you 😊
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the awesome review, Eileen! We're so happy to hear Michael delivered such outstanding service. Safe travels from all of us at All American Ford Paramus!
The staff was friendly, kept me updated on the vehicle,
The staff was friendly, kept me updated on the vehicle, and were very professional. I would use their services again.
The staff was friendly, kept me updated on the vehicle,
The staff was friendly, kept me updated on the vehicle, and were very professional. I would use their services again.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Jason, this feedback made our day! Thanks from all of us at All American Ford Paramus. See you next time!
Been going to all American fire for years.
Been going to all American fire for years. Always satisfied with their service and professionalism
Been going to all American fire for years.
Been going to all American fire for years. Always satisfied with their service and professionalism
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your continued confidence in All American Ford Paramus, John! Safe travels ahead!
I’m lucky to have an awesome advisor Titiana remembers my
I’m lucky to have an awesome advisor Titiana remembers my name that’s the first she is always pleasant and not pushy
I’m lucky to have an awesome advisor Titiana remembers my
I’m lucky to have an awesome advisor Titiana remembers my name that’s the first she is always pleasant and not pushy
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Vic, thank you for your confidence in Titiana and the team at All American Ford in Paramus! We are thrilled we earned your business and look forward to your next visit!
Excellent and quick!
Excellent and quick! I went in, knew what I wanted, they got the exact model and color ! Perfect service!
Excellent and quick!
Excellent and quick! I went in, knew what I wanted, they got the exact model and color ! Perfect service!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Gary, congratulations on your new car! Thank you for choosing All American Ford in Paramus and for sharing your kind review. Safe travels ahead!
Car battery draining my mechanic couldn’t find it brought
Car battery draining my mechanic couldn’t find it brought it to All American in Paramus they found a parasitic drain in the BCM replaced with new module programmed the key fobs car works great my service advisor Jeanette Vaccaro was outstanding very helpful texting me updates highly recommend All American they are wonderful people and also great to buy or lease a car or truck no hassle no going back and forth to sales manager they work with your budget no pressure I had Eddie Watson when I leased my Bronco great salesman I recommend them highly
Car battery draining my mechanic couldn’t find it brought
Car battery draining my mechanic couldn’t find it brought it to All American in Paramus they found a parasitic drain in the BCM replaced with new module programmed the key fobs car works great my service advisor Jeanette Vaccaro was outstanding very helpful texting me updates highly recommend All American they are wonderful people and also great to buy or lease a car or truck no hassle no going back and forth to sales manager they work with your budget no pressure I had Eddie Watson when I leased my Bronco great salesman I recommend them highly
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Arthur, we are delighted to read this review of our team! Thank you for trusting All American Ford of Paramus with your business and your vehicle.
Dropped off truck they sent a uber to take me home .
Dropped off truck they sent a uber to take me home . Which made it much easier for my day. Also followed up on the repair and got it back to me quickly
Dropped off truck they sent a uber to take me home .
Dropped off truck they sent a uber to take me home . Which made it much easier for my day. Also followed up on the repair and got it back to me quickly
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Steven, we're delighted to hear that our team at All American Ford Paramus made your day easier with the Uber service and quick repair follow-up. Thanks for sharing your experience!