Reviews
Excellent
No hassle. Great price and selection. Everything better than expected. The car was detailed and had a full tank of gas. My experience was Perfect.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Thor, Thank you for sharing your recent 5 star experience with us here at Tuttle-Click CJDR. We are pleased to hear that "everything was better than expected". Thank you for choosing us here. We are here for any of your sales or service needs in the future. Enjoy every mile ahead! Sincerely, Shirley | shirley@tuttleclick.com
Awful Communication, poor customer service.
If you are shopping online for a car DO NOT bother with them. I inquired about a car over a week ago and they responded once and once I told them I wanted to see a carfax and actual pictures of the vehicle they stopped responding. If you wanna do research and be a smart shopper then they have no time for you. There must have been something wrong with it which they should have told me from the beginning. Emma asked if I was helped adequately by Flavio and I told her no I wasn’t. No response. I sent them about 6-7 emails all together with no responses. They don’t care about their online customers. Why sell to a smart shopper who did their homework and will more likely get a better price when you can sell to a less educated shopper who’s gonna pay more. I will never recommend them or their lousy customer service to anyone.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hello, We are disappointed to hear about your recent experience with us here at Tuttle-Click CJDR. We apologize that you felt ignored by email. We certainly do not mean to make you feel neglected. If you could please share your experience with me via email, I would like to do all that I can to help turn your experience around. We would greatly appreciate the opportunity to show you they type of customer service that we are proud to share. I sincerely look forward to hearing from you! Sincerely, Shirley I shirley@tuttleclick.com
Quick Dealing
Flavio in Sales was great to work with. We were able to view, apply, and close on a vehicle in a mtter of two hours. Flavio helped us meet every requirement and wish we had in pocking a vehicle including price point. Patrick Snedeker of Tuttle Click also was able to help close on the vehicle purchase while being polite and knowledgeable. Keith in Finance was awesome and thorough in explaining the options for warranties and payments.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Lance, Thank you for sharing your recent 5 star experience with us here at Tuttle-Click CJDR. We are thrilled to hear that Flavio, Patrick and Keith were knowledgeable and polite. It is our goal here to make sure our customers enjoy their experience with us. Thank you for choosing us here, and we are here for you anytime in the future. Enjoy every mile ahead! Sincerely, Shirley | shirley@tuttleclick.com
Safety Re-call
these people were great. Got the job done right the first time, and in a very short time, less than 1 hour. Great job, a big, especially to Whitney Morris for putting in the extra effort....
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, Thank you for sharing your recent 5 star experience with us here at Tuttle-Click CJDR. We are thrilled to hear that Whitney got the job done in a timely matter, with quality service done. Thank you for choosing us here at Tuttle-Click. We are here for you anytime in the future! Sincerely, Shirley | shirley@tuttleclick.com
Worthless Customer Service. Stay Away!!!
Complete lack of care for the customer and there needs. This is not the first time I Gabe had to wait for parts to fix my Grand Cherokee. Horrible communication with customer and have left numerous voice message with no call back, I believe about 15 phone calls. Best thing to do is stay way from Tuttle Click Jeep Chrysler.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hello John, We are disappointed to hear about your recent experience with us here at Tuttle-Click CJDR. I would really like to hear more about your experience with us. If you could please directly contact me, I want to do all that I can to help turn your experience around for the better. I sincerely look forward to hearing from you! Sincerely, Shirley | shirley@tuttleclick.com
Izzy in Seevice
Izzy is,awesome top notch professional he is efficient prompt , calls when he says he will a real go getter and customer focused. Give him a,a bonus Best regards Jerry Golden
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Jerry, Thank you for sharing your recent 5 star experience with us here at Tuttle-Click CJDR. We are pleased to hear that Izzy was professional, awesome and top notch. It makes us happy to hear that you were well informed about your vehicle with calls. Thank you for being part of the Tuttle-Click family. We look forward to seeing you anytime in the future. Enjoy every mile ahead! Sincerely, Shirley | shirley@tuttleclick.com
Excellent service and support
I want to commend the Tuttle Click service team for excellent support. Thank you guys for all you do to keep my grand Cherokee running great.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Sobieraj, Thank you for sharing your recent 5 star experience with us here at Tuttle-Click CJDR. We are pleased to hear that your service experience with Don was excellent and that your Jeep Grand Cherokee is running great now. Thank you for choosing us here, and we are here for you anytime in the future for all things Jeep. Enjoy the road ahead! Sincerely, Shirley | shirley@tuttleclick.com
Amazing & easy
Flavio Took such great care of me, he kept me inform through out the whole process and made everything very easy and Smooth! Even filled my tank on the house
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Gus, Thank you for sharing your recent 5 star experience with us here at Tuttle-Click CJDR. We are so glad to hear that Flavio took such great care of you, and that your experience was easy and smooth. Thank you for being part of the Tuttle-Click family. We are here for you anytime in the future! Enjoy the road ahead! Sincerely, Shirley | shirley@tuttleclick.com
Quick, efficient, and thorough.
They were quick, efficient, and thorough. I would recommend them to others when I have the opportunity. I enjoyed my experience with Tuttle Click Jeep.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, Thank you for sharing your recent 5 star experience with us here at Tuttle-Click CJDR. We are thrilled to hear that your experience was quick, efficient and thorough. Thank you for choosing us here! Enjoy every mile ahead! Sincerely, Shirley | shirley@tuttleclick.com
Great Job Service Department
The Service Department was able to accommodate me with the time I needed. They were friendly and explained all of the things that they would do. They texted when the car was ready. Thank you Jesus, I will be back next time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Dorothy, Thank you for sharing your recent 5 star experience with us here at Tuttle-Click CJDR. We are pleased to hear that your experience was friendly, explanatory and timely. Thank you for choosing to service your vehicle here with us, and we are here for you anytime in the future! Sincerely, Shirley | shirley@tuttleclick.com