Cats Exotics

CATS EXOTICS offered the best after the sale service of any dealership that I have purchased from in the last 20 years. That pretty much says it all right there. They did not leave me hanging on a couple of minor issues after the sale. You can tell that they are family operated by their high service level. Always returned calls/emails promptly and displayed great patience. if you are looking for a higher end vehicle and found one at their dealership I would have zero concerns at all with Cats even if buying sight unseen.

I was just doing a preliminary search of vehicles. I still have allot of research to do before I am ready to purchase a car. I will visit this dealers site again when I am ready to buy

ROYS CATS & CATS EXOTICS IS A 1ST CLASS OPERATION. I REACHED OUT TO ROY VIA EMAIL TO CORRESPOND WITH HIM ABOUT TAKING MY 2009 LAMBORGHINI LP640 ON CONSIGNMENT TO SELL. FROM THE VERY FIRST EMAIL, ROY IS "LIGHTNING FAST" WITH EVERY RESPONSE, I AM LOCATED ON THE EAST COAST AND THERE IS A 3 HOUR TIME DIFFERENCE. IT DIDN'T MATTER IF I SENT AN EMAIL AT 10PM AT NIGHT OR 9AM IN THE MORNING......HE WAS QUICK TO ANSWER. HE MADE THE WHOLE PROCESS EASY & SEEMLESS. NO ATTENTION TO DETAIL WAS NOT ADDRESSED. HE "BLASTED" PICTURES OF MY CAR ON EVERY SITE & FORUM THAT I HAD SENT HIM AND HE HAD THE CAR "IN THE MARKET" EVEN BEFORE IT ARRIVED AT HIS LOCATION. ONCE AT HIS LOCATION PROFESSIONAL PICTURES WERE TAKEN AND A COMPLETE LISTING WAS DONE ON ALL APPLICABLE SITES. HE WAS VERY TRANSPARENT & REALISTIC WITH WHAT THE CAR'S VALUE WAS AND WHAT IT SHOULD BE PRICED AT TO SELL IN A REASONABLE TIME. HE PRESENT ANY OFFER HE RECIEVED (I HAD 2 LOWER OFFERS BEFORE THE THIRD ONE WAS AN AGREEABLE PRICE). FROM THE DAY MY CAR ARRIVED TO THE COMPLETITION OF SALE WAS LESS THAN 60-DAYS!!! THIS IS THE 4TH LAMBORGHINI I HAVE OWNED, AND HOPE TO BE A FUTURE CUSTOMER OF ROY'S. I WOULD HIGHLY RECOMMEND THAT BEFORE YOU BUY OR SELL YOUR NEXT EXOTIC CAR.......GIVE THE EXPERTS AT CAT'S EXOTICS A SHOT!!! YOU WON'T BE DISAPPOINTED

I discovered Cats Exotics by accident. I had driven by them a million times but, for some reason, thought they were a body shop. Once I realized they sold cars, I started checking their website and it was not long before I found a car I wanted to test drive. Roy was very easy-going and friendly and made no fuss about me taking it out alone to test drive. I said I wanted to think about it (had other test drives scheduled) and he was very low pressure with a "Come back when you are ready" attitude. In the end, I made an offer on the car and completed the purchase with Jonathan's help. Very easy to work with, friendly people and my bank told me they value the car at a significantly higher dollar value than my purchase price. Interestingly, as part of my car-shopping due diligence, I went to the dealership where my husband and I bought our last two cars (Audis) to see about ordering a new one. Though I had set an appointment ahead, the salesman was very dismissive, basically rushing off to a test drive with another customer. I felt brushed off and kind of offended after that. I was ready to order $150,000 car and all I got was "Sorry I have a test drive to get to--here is a brochure to take with you." Roy and Jonathan were the exact opposite - very laid-back, took the time to discuss options with me, just a great blend of friendly and professional. Can't say enough good about them and they would be my first choice if I choose to add another high-end car to my family!

Very disappointing experience with this company. Made an offer via website/email on a car that was accepted by Jonathan (son). In his email back to me, he said all he needed was the address and phone number I wanted on the bill of sale. As soon as I received the email, I replied with the requested info. I immediately started to make arrangements to consolidate the cash for the wire transfer. I received a reply back that he was out of town for the weekend. I figured no big deal, they appeared to be a professional organization based on their fancy website and that he had communicated that the car was sold. When I contacted him on Monday, he replies back that he was "sorry for the confusion", but his Dad sold the car on Saturday and that his communication was not as "fluid" as normal due to him being out of town. Obviously not an enterprise that values their customers.

Was looking into a 1970 Chevelle SS after putting a deposit on the car I had it inspected. Was not exactly what I was looking for after the inspection. They refunded my deposit. Johnathan was very helpful and friendly.

Cats Exotics is a true family business. Both Jonathan and his father are class acts and were really a pleasure to deal with. The car was just how it was described on their, maybe even better. Really cant say enough good things about these guys! Thanks again Jonathan!

The worst dealer in all of WA State. Lied about history and quality of the vehicle. Jonathan is very unprofessional and arrogant. Once I drove off the lot I had to take it to a shop to repair. Ended up spending $3,000 more to repair on day one of ownership. They did not want to take care of the issue or even discuss help out the client. They are nice and friendly to the point when the deal is all paid for. No sense of customer service from this company. BEWARE all buyers.

Picked up my 2008 GT3 from Cats and I can't say enough great things!! smooth process with finding the car and great communication from the salespeople.. I would defiantly recommend to any of my friends!

Just wanted to thank Roy and Jonathan for the great work they did selling 2 of my cars. Called Roy about selling a couple of my cars, within a few days, they set up transportation from Tri-Cities to Lynnwood. Very reasonable and picked up everything at one time. Jonathan even made a personal visit to my house to get all the paperwork signed. First car sold within 30 days, after the previous place I was selling the car had it for over 5 months. 2nd car sold in less than 60 days. Couldn't ask for better service, and Roy & Jonathan have even gone out of their way to help me with other issues on different cars. Cannot give anymore higher recommendation!