KIA on the Boulevard

I purchased a BRAND NEW Kia Sorento 2023 on Dec 09, 2022..My vehicle was destroyed by a wreckless driver on Jun 19, 2022..June 2023 I purchased the same vehicle from the same dealer 60,000 this vehicle has NOT been able to stay in driven for not longer than a day before it will completely shut down needing a jump! This is INSANE to me! Kia has NO answers! This is insaneely impossible please somebody help me figure out what to do in this matter

Great Customer Experience and friendly. Didn’t haft to wait long at all it’s great place to buy a vehicle next time I we’ll bring a friend

The absolute kindess of SALES reps! Whoever looks can be deceiving as we all ned too ok feed our families! Bought a Kia Sorento in Dec 2022.Unfortunately somebody hit it and I had to total my vehicle out..Having Gap insurance I was able to return and purchase another Kia Sorento beings I LOVED my car..EVERY since buying this 2nd Sorento ntg but issues..My car can not sit a day or two without needing a jump..This is a $60,000 vehicle (financed) now fully paid! My back windshield wiper never worked until recently I took it to be serviced and needing a motor (On this “NEW” car) my horn periodically doesn’t work and my car from window wipers are TRASH! This car is definitely NOT and was NOT sold to me NEW as told! Kia is going to get sued!

I bought a Kia Sorento 2023, financed in December 2022, my vehicle was damaged and totaled out, returned to Kia purchased same vehicle.NO issues with my Wolf Grey Kia however since purchasing this $60k Kia Sorento (Same car) I have had BO back wiper, numerous times my car won’t start, and even as we speak my horn is not working! This is a $60,000 fully paid vehicles! They say I shouldn’t have jumped it "iiiiiiiiii” caused the damage to battery!! Soooo why is it the wind shield wiper, the horn n all this other crapp is happening?! WHYYYYY SHOULD it have had needed to be jumped?! Kia make it make sense! Cause MY lawyer is coming!

Bought out our lease and refused to give a Bill of Sale. They also had a doc saying we had a balance after complaining they said theyll do us a favor and put N/A not 0 as the balance. Called Kia Finance of course they didnt get the balance gave us consumer affairs which went straight to roadside assistance. This is shady to say the least. Horrible inexperienced and rude. Buy your car anywhere else. They’ll steal from you one way or another

I continue to use Kia on the Boulevard to service my 3 Kia's because of the OUTSTANDING service they always provide. That Team is professional, friendly, and the work is done right the first time!

I have the KIA car, which is still under warranty. I had a couple of issues with my car, which I believed should be covered under the warranty. I made an appointment with the service department of Desimone KIA on the Boulevard 5 days in advance. When I brought my car to the dealership at 9:30AM the woman at the front desk told me that they cannot look at my car now, or at least before 4:00PM, because all the mechanics are busy, and I should leave the car. Then, they should send the information to the KIA to get an approval for a repair under warranty, which probably will not happen the same day. Then I told her that I need a loaner car for the period when my car will be in the dealership. She said that they do not have loaner cars at the dealership, and I have to rent it. And they will not reimburse my rental until they will receive approval from KIA, so, I have to pay for rental car by myself. The rep was very rude and unhelpful. Then I asked to talk to the manager, and she said that the manager is in on the meeting. When I asked to whom I can complain about this outrageous service, she called the manager, who was actually very helpful. He gave me the explanation of my issues and quickly fixed one of them. If I could give two ratings of my experience, I would give 5 stars to the manager and 0 stars to the front desk person (who said that she is an assistant of the manager). But because I can give only one rating, I give the rating of 1 to my service visit.

The salesman was chilled and the experience was very relaxed. We felt heard and our salesman was through with showing us how to use the multiple features.

I purchased a vehicle from Enndy at Kia on the Boulevard today. He was extremely patient with me in answering all of my questions, and worked with me to get me into the car that I REALLY loved!! He was great with communication, and very friendly and down to earth! I would do business with him again when shopping for a new car. I drove up two and a half hours from Rehoboth Beach, Delaware, and it was SO worth the long ride!!!

I came in to get a few things serviced, the service team were very helpful and accommodating.