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Kirby Kia of Ventura

(459 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–5:00pm
Tuesday 9:00am–8:00pm 7:00am–5:00pm
Wednesday 9:00am–8:00pm 7:00am–5:00pm
Thursday 9:00am–8:00pm 7:00am–5:00pm
Friday 9:00am–8:00pm 7:00am–5:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday 10:00am–7:00pm Closed
2014 state dealer award
View 1 awards
2014 state dealer award
New (888) 483-1461 (888) 483-1461
Used (877) 760-2604 (877) 760-2604
Service (877) 760-0053 (877) 760-0053

Reviews

(459 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kirby Kia of Ventura from DealerRater.

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homey and low key feel

I recently bought a used car from Kirby Kia and my salesperson was Matt K. Matt was very friendly and no pressure, and really helped me explore my options both financially and in terms of what I wanted in a car. It just didn't feel so much like a game, he clearly enjoys his job and comes across like he actually cares and it's not ALL about the sale. I ended up buying a car I hadn't originally focused on (and am so glad I did because I love my car), as Matt kept me open minded and really listened to what I was saying. Overall it was a pleasant experience and I would highly recommend Kirby Kia, and Matt K. in particular!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Eric, thank you for sharing your experience with Kirby KIA. We appreciate your business.

Super happy!

Very pleased with the service. Very professional & responsible! My family has purchased 2 cars there! Recommend them to anyone that is looking to buy a car!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Jenny, we appreciate your business.

GREAT OVERALL EXPERIENCE.....TWICE!!

Matt Kelleher provided excellent customer service when my son's each purchased their first car. He was very helpful through the whole process. His knowledge and expertise was extraordinary! Will recommend him to all my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Cindy, thank you for sharing your positive experience. We appreciate your business.

Excellent assistance from Matt Kelleher

Having purchased many cars during my life, it was refreshing to find a salesperson who took a sincere interest in helping my family to acquire the car we wanted without any hidden hassles. Matt Kelleher was highly professional, honest, and went out of his way to make us satisfied with our deal. He also saw to it that we got a fair deal on our trade-in, something that rarely happens at a dealership. If you are looking for a KIA or any other car on their lot, I strongly recommend that you seek Matt out to assist you. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing your positive experience with Matt, we appreciate your business.

Matt Kelleher Great! Amazing Experience Overall!

I hadn't bought a new car in a long time, so I was a bit apprehensive about going into any dealership, but Matt Kelleher at Kia of Ventura took all the fear away and made it easy. He was a genuinely nice guy, who made the experience more enjoyable overall. I am so in love with my new 2016 Kia Sportage I purchased 6 months ago! I did have a preapproved bank loan, so I can't comment on how their loan process works, but otherwise their handling of my situation was great! I recently brought my car to the service department in for my first free oil change, inspection, and car wash, and that was easy and no pressure either! Since owning this car, I have recommended buying a Kia to everyone. They are amazing cars, and I would recommend this dealership to anyone desiring to purchase one!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Catherine, thank you for sharing your positive experience. We appreciate your business.

Matt Kelleher

Mr. Matt Kelleher was very responsive to our needs and went through the extreme to assist us in obtaining what is now in our possession, a 2011 KIA SUV Sorento. He went above and beyond in researching and getting us the best possible vehicle loan that he could obtain for us and he did an excellent job performance.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Ed, thank you for sharing your positive experience. We appreciate your business.

Kia of Ventura. Is awesome

I bought two cars in 6 months great and awesome deals

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Anthony, thank you for sharing your positive experience. We appreciate your business.

Love Kirby Kia

My husband and I have bought several cars from Kirby Kia. We have also referred many people to them as well. Alvino "Vino" Barretto helped us from start to finish. He even came all the way home to pick up our trade in. I will never use a different dealer. From sales to finance to service . . They make the the buying experience amazingly easy and fun. If you are in the market for a new or used car go see Vino and if he isn't available ask for Jorge Estrada. They work hand in hand with each other for an easy no pressure car buying experience. Thank you Kirby and Vino for everything!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Kelly and Matt, thank you for sharing your positive experience. We appreciate your business.

Great all around!

Was in and out! Everything I asked for spent less and three hours there! George Estrada and sales manager Matthew Khart

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Soshea, thank you for sharing your positive experience. We appreciate your business.

Great and friendly service at Kia of Ventura

I just leased a new 2015 Optima at Kirby Kia of Ventura. I came in just to look and wasn't planning on leaving with my new car, but with the wonderful help and awesome knowledge of the salesman George Estrada, I turned in my old lease and am very happy! Thanks George for your help and patience, for staying late to get me what I needed. I will definitely recommend this dealer and especially George!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Annie, thank you for sharing your positive experience. We appreciate your business.