#1 Cochran Hyundai South Hills

I am a recent international graduate of Carnegie Mellon University, Pittsburgh and just as any new graduate embarking on a new step forward in life I was in a dilemma what to do and how to commute to work now that I had one. First up was dilemma of pre owned vs new car and stepping into #1 Cochran made me decide that I have to buy a new car. I was confused which car to buy and the competition in the Elantra, Civic, Corolla, Focus, Impreza segment seems to be very stiff with all cars and dealers offering great deals. What really made me just fix on getting the Hyundai Elantra at #1 Cochran was the way I was received on day 1 by Gavin Melan. He is new on the team and was open about it. He stated what he knew and did not lie about stuff he did not. The test drive with him was great and he was really proactive to see that I got the car which is expected of any sales person. I somehow felt this was lacking at other dealers I visited. Cochran does not force you to buy a vehicle from them by sending hordes of emails but somehow their service and people there make it happen. Ian the guy in finance is a great guy to go finance and yes bargaining with him is a skill set but when it comes to deals but he certainly did a lot for a person just out of school and with barely any credit history. I think I got a great deal and guess they made their buck too, so it was a happy win win situation for both of us. The second day after seeing the car at #1 Cochran I could proudly say I was the owner of a brand new hyundai elantra and it was all done in a smooth jiffy which I was really happy about. The general manager is friendly and directs you, Ian is great to do finance with and Galvin was brilliant at making me get the car!!! Kudos to the team... Probably might return for my next car there :)

I recieved excellent customer service. Everything about the car was explained exceptionally well.I would definitely recommend this dealership and Ron the salesman to anyone!

Ron was very knowledgeable and helpful in the purchase of my new 2013 Hyundai Elantra. Went with my family and he explained everything we asked and made it a great experience. Would definitely recommend #1 Cochran and Ron to anyone looking for a car.

Overall experience was great. Very helpful and friendly staff. The dealership had the make and model of vehicle I was looking to purchase. Was referred to the dealership by Tarra Baranski. She said that the dealership was great all around and her experience with them has been nothing less than great!

I went in to buy a new car that would be suitable for my needs. Brett was very helpful and knowledgeable. I even had a trade in and believe I received the best amount possible for it. I definitely will recommend the dealership to others based on my experience. I'm a very happy customer :)

I have now leased two cars from Ron Harris & its always a pleasure. He always takes the time & takes your through all the steps & the numbers with ease. He also thoroughly explains the vehicle features pre-sale & post-sale sale at delivery. Its always a stress free/hassle free experience. I will buy or lease more vehicles from Ron. Cochran is great to work with too! They will always match my best deal from their competitors & the service dept. is fantastic. They always work around my schedule & never give me any grief about the issues my vehicle may have. I highly reccomend Cochran Hyundai South Hills!

I stopped into this dealership looking to lease my very first car! I am a substitute teacher, and needed to make a minimal payment, and twenty minutes later, Bob was able to reach the price that I wanted to pay per month. He was more than helpful, as well as a trainee named Gavin. Bob made purchasing my first car stress free, and truly listened to my needs, without being pushy. I only knew him for a short time, but he made me feel as though I was family. He even was able to ease a sticky insurance situation within a half-hour by referring me to an agent at Geico. I WILL return to Cochran Hyundai when my lease is up, and I know that Bob will treat me with the same kindness and patience as he did the first time. He went above and beyond to make me confident in my decision to buy the Elantra. Can't say enough! Thanks Bob.

I purchased a 2013 Elantra and was pleased with the deal. My salesman, Ron Harris, was very helpful, professional and knowledgeable. He made the car purchase a good experience.

All gentlemen who worked with me on the purchase of my new Sante Fe were extremely personable, knowledgeable, and helpful. All are an asset to #1 Cockran.

Brett was very helpful in securing the cars we needed to test drive to finalize our decision. he was very patient as we drove 3 different versions of the Accent. the first test drive, sedan, was a miscommunication from another salesman at another location that was supposed to meet us at the Hyundai dealership. they had to cancel on us last minute (called an hour before our appointment but we were already out-and-about) and turned us over to Brett but didn't tell Brett which Accent we were looking for. the other salesman was really new, still had an Ohio area code for cell. he was also very patient when we test drove several different cars at the Kia dealership. we were very happy with Brett's candor and "realist" point of view when talking about the car. my only concern was, across the board, there didn't seem to be an understanding of how different the SE and GS are. we ended up with the SE over the GS due to the difference. again, everyone was very patient. we had them bring a green GS from Monroeville to test drive. we REALLY liked the green GS but there was a SIGNIFICANT difference in drive and handling between the two models. the longest and most frustrating part, as i understand it ALWAYS is, was the financing. i'm not sure if it was because it was late Saturday or what but it took forever to get called back into the financing room. once there, we were informed we couldn't get the #s we went over with Brett. on the plus side, we still got a fair deal and it included an extended warranty and gap insurance (something i never knew or read about in my limited research). however, we'll be paying for an extra year to keep the monthly payments where we require them. and we weren't able to finance through Hyundai if we wanted to drive off the lot that day since Hyundai didn't get back to Ian with anything, approval or denial. (our credit scores were very good but we didn't have "enough" credit.) so we got a better percentage rate and our monthly payment is about where we wanted but we're paying for a year more than planned. so, all in all, Brett was great and let us know to follow up with him should we need ANYTHING or have a question. i'll probably pick his brain in the coming weeks as i go over the paperwork again and want more detail on some of the finer print. (warranties, service, etc.) THANKS GUYS! -Adam