Reviews
Write a reviewMrs. Michelle glover
My parents bought a car and didn’t notice the swirls scratches in the paint job and they took it back and it didn’t get fixed and they said they did all they could and they do not stand behind their work.
- Customer service 1.0
- Buying process 4.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, Michelle, for providing your feedback. At Lee Kia of Greenville, our customers are like family and we pride ourselves in putting our customers first. You mentioned that the problem did not get fixed, but our service department as well our management team did immediately address the issue once it was called to our attention. The vehicle was carefully inspected after the entire car was buffed and it did correct the problem. Please contact one of our management team directly at the dealership if we can be of further assistance.
Great Cars Horrible Customer Care
Bought a Telluride and they were lovy dovy once I was out the door they didn't give a xxxx that they sent me on a 250 mile drive home with a tire that was leaking and failed to even respond when I complained that I could have been injured or worse. Low life car dealer in my opinion. As for the Telluride, it is amazing, just buy yours somewhere other than Lee KIA of Greenville Your Welcome!
- Customer service 1.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Joy Whitmer, We are sorry that you have had such a negative experience with us after your purchase that you appeared to be so happy with when you left us. Our General Manager, Duane Roeller, has made several attempts to reach out to you through phone and email. Please feel free to call him or email him at your earliest convenience so that we can resolve any issues you may be having the best we can. Again, I do apologize for any inconveniences or troubles that you have encountered since your purchase and by no means want you to think negatively of us. We are pleased that you are happy with your Telluride and want to make sure the entire experience is satisfactory. We look forward to speaking to you soon. Chad Miller
Patricia
I had a great experience at Kia in Greenville my salesman Trey Baker was very helpful in helping me with everything I needed to know about the car I purchased very satisfied with everyone at Kia and I love my car thanks so much
- Customer service 5.0
- Buying process 5.0
- Quality of repair 2.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The Best!!!!!
Many dealerships had turn me down because of my Repossession. Lee Kia of Greenville Team Especially Ryan Laughlin help me to get approved for a loan and the car that I wanted to help rebuild my credit. Thanks Again!!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Lee Kia of Greenville Experience
Came into this dealership on 2/2/18 and was greeted by a great sales associate. Upon trying to negotiate a deal the sales manager became very argumentative and rude. He has totally turned me off to this dealership and everyone I talk to will know how we we?re treaed. If he would have approached it a different way they would have sold a vehicle that night. Customer service goes a long ways.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Kia Sportage
The salesman Reggie was very helpful and very nice I would recommend this place to anyone who is looking to buy a new car service was excellent.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Wrong email still not corrected
I called told them I did not buy a car but was receiving emails for survey and satellite. Provided my email address. Still getting requst for survey and satellite radio activation.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Great Sales Staff at Lee Kia of Greenville
Staff was helpful and worked very hard to meet my vehicle requirements and price. Would definitely buy from them again. They were also the only dealership that would send me an honest price quote at my request without me having to go to the dealership to get it. They also gave me the best price of any dealership with in 100 miles.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
ForevaDunn2018
Me and my Fiance just recently traded in our 13 Ford Escape @ Lee KIA-Greenvile, NC and we are soooo overjoyed with our Brand Spankin' New 2018 KIA Optima. Our salesman -JamesTyndall was awesome. He found the perfect car for us. Thank You so very much
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Salesperson of the Year
Reggie was the best. He went ABOVE AND BEYOND to help me get in a car. I been going place to place just to see how much it will cost me to get a new car and Reggie at LEE KIA of greenville was the only car salesman that really helped me get in a new car. I been telling all my co workers employees that if you're looking for a car go see Reggie at LEE KIA he can help. THANK YOU THANK YOU. REGGIE #1.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase