Reviews
Write a reviewGreat Service
When we brought our PT Cruiser in for service for overheating a faulty fan relay switch, that worked sporadically, was missed in diagnosis. When when we brought it back and explained the problem there where no questions asked. Patricia ( The parts manager) made apologies and quickly sprung into action. She went above and beyond to make things right and get our vehicle fixed within that same day! When they didn't have the switch on hand, they "drove" through hoops to get it as quickly as possible. I don't know the mechanics name working that day but he was a hero, he stayed late on a Saturday until the job was done!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Grateful Gal, thank you for taking the time to leave a review for us at Bayshore Chrysler Dodge Jeep RAM. We're happy we could meet your expectations!
Excellent Service department!
Great service consultant, dealt with Mike. He contacted me and gave me regular updates about the status of my vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Blake, we're so glad that we were able to go above and beyond your expectations! Thank you so much again for your feedback! We hope you have a great day!
Great service and exceptional customer attention
Great detail to customer satisfaction and exceptional customer attention
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ben Trammell, thank you so much for your high rating! We look forward to your next visit! Take care!
Repair shop
Great service they kept contact with me rearding my car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Adriana L Gonzalez, your wonderful feedback and rating mean a lot to us. Please let us know if there is anything else we can do for you; we are more than happy to help!
Express Lane fast oil changes and more.
Thank you so much ANGELA CARTER for your experience professionalism and customer service, she is very detailed Energetic informative thanks.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Quinton, Thank you for the 5 star review. Have a great week!
Gustavo
Very good ? I highly recommend , excelent service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Gustavo, Thank you for the 5 star review!
Excellent Service!!
Mike was awesome in getting our vehicle in for a repair. He was very friendly, courteous and helpful during the entire process! He answered any questions we had and was very knowledgeable. Mike is an asset to your organization! Thanks Mike!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hey Lisa, We're pleased to find that your experience with Mike went so well!
This is the worst service department EVER!!!!!!
The service department head might vehicle after a scheduled appointment for three days and never touch it when I called to find out what was going on the service manager went out and looked at it as I was on my way to pick it up
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Mary, we are extremely concerned to hear this. At Bayshore CDJR, we always strive to give our customers the best service. We would like to get in contact with you to make this right. Please feel free to call us at 281-421-6000 or send an email to hwhitley@bayshoremotors.com Thank you- Bayshore Management
Buyer
Me an my daughter had an excellent experience with Bayshore Jeep Dodge Ram. The staff and sales people there made everything super quick and easy for us. When we picked up our 2017 Jeep Renegate Sport the salesperson Ke Hon Rembert showed us everything about the jeep. He was knowledgeable and down to earth.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Julian, We're thankful for customers like you!
Buyer
Staff was very nice and very informative. They were able to explain everything about the car and were very knowledgeable. I was really impressed!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Ashley, We're always happy to help!