Reviews
Write a reviewGreat vehicles and service
I must say that Outten Kia in Hamburg pa was a great experience. I especially wanna say thank you to my sales guy Tim McFarland. He was very helpful and explained everything to us with out missing a single beat. He was very polite and also understanding. So special thanks to you Tim. I also wanna thank the rest of the Kia team for they were also very helpful and understanding. I recommend to who ever is looking for a Kia to swing by outten Kia in Hamburg pa. They are very good at what they do. Thanks again guys
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Helpful and friendly...Justin was a pleasure to deal with
Justin was awesome to deal with very friendly,fast,efficient,and helpful..I highly recommend this dealship and with pass my experience to my friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
PERFECT BUYING EXPERIENCE
Had great experience with sales person Devon Seiple. He spent time going over leasing and has great knowledge of all the vehicles, dealing and good relation with customers.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Able to fit me in
I originally called with a battery/charging issue with my 15 Soul. Even though at first I was told they had no appointments available to 9/5 they fit me in because of the nature of the repair. Janine was our service advisor and she was awesome to work with. Very professional and courteous. Pete the general manager is always great to work with. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sorento
Outten Kia is by far the most knowledgeable dealership I have come across. I have dealt with many dealers and they are superior. I wouldn't go anywhere else.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Customer
Sales representative was very knowledgeable and helped me choose a car with the features that were important to me without trying to press me to upgrade but he did present me with options.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
KIA 2017 SPORTAGE
Tim McFarland was wonderful! Love my new KIA, this is my 6 KIA...WOO HOO!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Kia Soul
This dealer was great for us. We had an easy deliver of our car. The best prices in the Lehigh Valley and we checked all of them.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
2017 Kia Forte
Tim & Chris were such wonderful salesman. The entire team there at Outten Kia in Hamburg did everything possible to get us in the car we wanted, even when we left they never stopped trying ! I thank them very much, and such a wonderful experience with people who care.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
2016 Optima
Steve is a great salesman. He helped me through the process and I would go back to purchase another car from him.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase