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Mercedes-Benz of Fayetteville

(1,467 reviews)
Visit Mercedes-Benz of Fayetteville
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 9:00am–5:00pm
Sunday 12:00pm–5:00pm Closed
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2015 consumer dealer award
New (910) 676-7249 (910) 676-7249
Used (910) 676-7263 (910) 676-7263
Service (910) 728-4522 (910) 728-4522

Reviews

(1,467 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Fayetteville from DealerRater.

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Customer

Overall experience was very pleasant, especially for my wife's favorite car c300.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for giving us the opportunity to earn your business!

Jim Stray

People serving people was the key to this dealership. Service was great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for giving us the opportunity to earn your business!

Great customer service

I've had a very pleasant experience, great customer service from Tomori, even though it was a long process he tried his best to shorten my waiting time with offering TV at his desk and refreshments at all times. Everyone was very helpful and made this a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for giving us the opportunity to earn your business!

Mercedes Benz of Fayetteville

The best dealer for Mercedes Benz in the mid Atlantic region. Love the brand and the customer service they provide.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you so much for giving us the opportunity to earn your business!

Jermome Howard

The overall process was very easy and I was in and out with the car of my dreams. The whole staff was very welcoming to my 4 year old son and I and I will definitely recommend Mercedes Benz of Fayetteville to all of my family, friends, and anyone in the market for a new or used car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for taking the time to write a review about your experience here at Mercedes-Benz of Fayetteville. We thank you for choosing Mercedes-Benz of Fayetteville for your vehicle purchase.

GLC 300 Purchase Experience

Truly thankful to Rachel and the Fayetteville MB team on assisting us through our new GLC purchase. She is a true proffesional that works with you to make sure that the deal meets and exceeds you expectations. Thank you Rachel, The Matos family

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for taking the time to write a review. We truly appreciate your business and look forward to many years of providing exceptional customer service to you and your family. Thank you so much! Rachel Ross

Mercedes of Fayetteville, NC

The team at Mercedes of Fayetteville is very professional. We enjoyed our car buying experience there. We look forward to a long lasting relationship with the team, and would definitely recommend them to anyone seeking to purchase a mercedes. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for your feedback on your experience here at Mercedes-Benz of Fayetteville. We strive to deliver the Best or Nothing experience to all customers and we look forward to doing just that everytime you visit Mercedes-Benz of Fayetteville.

Mercedes-benz of Fayetteville

I had an excellent experience with this dealership and the staff was great. I very highly recommend this dealership for anyone looking for a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for taking the time to review Mercedes-Benz of Fayetteville and your feedback about your experience here. We truly appreciate your business.

Thank you Marty and MB of Fayetteville

From the first time I called Marty, he conducted himself in a professional manner. His knowledge is unsurpassed and I enjoyed his laid back manner. Never did I feel any pressure as Marty is very patient and an honest salesman. I ordered the vehicle I wanted and all went very well as Marty showed me every button and how they worked, If you are looking for a new or previously owned vehicle, you are missing out if you do not ask for Marty Warren.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Owner

Sherri Williams has made the purchase of my first MB easy and satisfying. She has been attentive, professional and knowledgeable. We are very happy with our experience at MB of Fayetteville and will recommend your dealership and Sherri Williams specifically, to our friends and/or acquaintances. Thank you MB of Fayetteville. Ernest and Debra Wells

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for your feedback about your experience at Mercedes-Benz of Fayetteville. We are glad that it was a positive one and appreciate you very much.