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Mercedes-Benz of Fayetteville

(1,467 reviews)
Visit Mercedes-Benz of Fayetteville
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 9:00am–5:00pm
Sunday 12:00pm–5:00pm Closed
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2015 consumer dealer award
New (910) 676-7249 (910) 676-7249
Used (910) 676-7263 (910) 676-7263
Service (910) 728-4522 (910) 728-4522

Inventory

See all 213 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since September 2010.
Mercedes-Benz of Fayetteville has been awarded the coveted BEST OF THE BEST AWARD from Mercedes-Benz for the 2ND YEAR IN A ROW. We always strive to deliver exceptional customer service. Our dedicated sales team and factory-certified technicians offer years of experience to meet the needs of our customers. Mercedes-Benz of Fayetteville has served Fayetteville Pinehurst Cary Ft. Bragg and the surrounding areas for over 40-years. Visit or call us today and experience why we are "The Best of the Best" Mercedes-Benz Dealer in Eastern North Carolina.
Mercedes-Benz BEST OF THE BEST dealership 2 Years in a Row! Mercedes-Benz of Fayetteville is here to serve you

Service center

Phone number (910) 728-4522

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
9:00am–5:00pm
Sunday
Closed

Reviews

(1,467 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Fayetteville from DealerRater.

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Steve, my service manager, does an excellent job.

Steve, my service manager, does an excellent job. He is always professional and courteous. I always leave feeling confident that my car is in great hands. I highly recommend this dealership.

Steve, my service manager, does an excellent job.

Steve, my service manager, does an excellent job. He is always professional and courteous. I always leave feeling confident that my car is in great hands. I highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Jamie, my service manager always does an outstanding job

Jamie, my service manager always does an outstanding job very professional explains everything to me in a way that I can understand it

Jamie, my service manager always does an outstanding job

Jamie, my service manager always does an outstanding job very professional explains everything to me in a way that I can understand it

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Winston Davis was great a great sales person and offered

Winston Davis was great a great sales person and offered his help anytime after the purchase as well.

Winston Davis was great a great sales person and offered

Winston Davis was great a great sales person and offered his help anytime after the purchase as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Always a pleasure Jamie and the entire service team knock

Always a pleasure Jamie and the entire service team knock it out of the park every time. Highly recommend!!!!!!💎 💎💎💎💎

Always a pleasure Jamie and the entire service team knock

Always a pleasure Jamie and the entire service team knock it out of the park every time. Highly recommend!!!!!!💎 💎💎💎💎

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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I am extremely satisfied for the services and

I am extremely satisfied for the services and professionalism that were provided in allowing me to purchase a vehicle

I am extremely satisfied for the services and

I am extremely satisfied for the services and professionalism that were provided in allowing me to purchase a vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Sherri was great to work with, and she and the video kept

Sherri was great to work with, and she and the video kept me informed throughout the day.

Sherri was great to work with, and she and the video kept

Sherri was great to work with, and she and the video kept me informed throughout the day.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Not the first time dealing with them, every one in the

Not the first time dealing with them, every one in the dealership was very helpful

Not the first time dealing with them, every one in the

Not the first time dealing with them, every one in the dealership was very helpful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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My wife and I were treated very professional by Cheryl

My wife and I were treated very professional by Cheryl Bowman. We appreciate her service.

My wife and I were treated very professional by Cheryl

My wife and I were treated very professional by Cheryl Bowman. We appreciate her service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Friendly and great attitude.

Friendly and great attitude. Jason went above and beyond to get my promised Saturday discount. When the computer did not acknowledge said discount Jason was determined to have it applied, if not I was not going to get the service done. Thank him for me please.

Friendly and great attitude.

Friendly and great attitude. Jason went above and beyond to get my promised Saturday discount. When the computer did not acknowledge said discount Jason was determined to have it applied, if not I was not going to get the service done. Thank him for me please.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Excellent staff and very professional.

Excellent staff and very professional. Thank you so much. They helped me to found what I needed.

Excellent staff and very professional.

Excellent staff and very professional. Thank you so much. They helped me to found what I needed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience and kind words about our staff. We're grateful for your feedback and are delighted that you found exactly what you needed with our team's assistance.

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