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Hertrich Ford of Easton

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (127 reviews)
Visit Hertrich Ford of Easton
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:00am–8:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 9:00am–8:00pm 7:30am–5:30pm
Saturday 7:30am–5:00pm 7:30am–3:00pm
Sunday Closed Closed
New (877) 837-3314 (877) 837-3314
Used (877) 837-5828 (877) 837-5828
Service (877) 838-0821 (877) 838-0821

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (127 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hertrich Ford of Easton from DealerRater.

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Customer Service Review

I had Joshua Focht as my service provider and he was very helpful in getting me just the car I was looking for! Thank you Josh and FORD!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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service

I had an excellent buying experience with Joshua focht

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Customer Service!

After going to multiple car dealerships, I found myself at the Easton Ford Dealership. Honestly I was overwhelmed by the past few days trying to select a vehicle and feeling that I was going to be pushed to choose something from a dealer just "trying to make a sale." This dealership was different. I was greeted warmly with smiles from everyone. When I told them I was just looking, I was given space and time. All the sales personnel at all levels were respectful and friendly. I think they could tell I was on overload mode. My salesman Josh F was more than helpful and accommodating while trying to figure out exactly what I needed and what I could afford. He spent careful detail and time working with me to make sure I knew all my options. I even took a car over the weekend to try out, it ended up I was comfortable, but wasn't exactly the right one. The next day Josh called and said he found just the right one, and it was! I was so impressed with their staff and selection, I refer anyone looking for a vehicle, new or used to go to Easton Ford - ask for Josh - he'll definitely take care of you! Thanks for everything. - Sal

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent buying experience

My salesperson was Josh Focht and I would recommend him as your salesperson. He was honest and very helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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car buying

We recently bought a car from your dealership. The salesman Josh Focht was very good and made the experience enjoyable

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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GREAT PLACE, GREAT PEOPLE

When deciding to go into the Hertrich Ford in Easton to just look around a sales women approached me, we started talking about a vehicle I was looking at but knew it was impossible for me to afford a new car let alone a used car . To come to my surprise she found me a car I liked that was used and low likes ,all the managers where great and very understanding to my situation and made it possibe to buy the car . Needless to say thank you so much Heather R and the rest if the head department I will be coming back and referring this dealership and Heather R. Thanks a lot see you guys in the near future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Car Experience

My experience was great with the ford dealership in easton Maryland. I came over fro The western shore to look for a new truck and I got exactly what I was looking for. Thanks to Josh Focht for making it a great experience. He spent all day making sure I got the right truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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heather reid

Heather Read was very helpful in finding me help for my Expoler when it was giving me problem . and even thow she couldn't put me in a new one . got my old one working just great . thank you for all your help

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Best purchase I've made!

Matt Sparks sold my daughter a car after we had been to just about every dealership on the Shore to replace another vehicle. I was very happy with the purchase and most importantly she was very pleased. The service/Matt was very friendly and helpful, I would totally recommend this dealership to anyone looking to make a great buy! - Leslie Rosemary

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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5 star for heather reid

Heather Reid offers excellent customer service. She is knowledgeable and cares about others needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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