Reviews
Write a reviewCustomer Service Review
I had Joshua Focht as my service provider and he was very helpful in getting me just the car I was looking for! Thank you Josh and FORD!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
service
I had an excellent buying experience with Joshua focht
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Customer Service!
After going to multiple car dealerships, I found myself at the Easton Ford Dealership. Honestly I was overwhelmed by the past few days trying to select a vehicle and feeling that I was going to be pushed to choose something from a dealer just "trying to make a sale." This dealership was different. I was greeted warmly with smiles from everyone. When I told them I was just looking, I was given space and time. All the sales personnel at all levels were respectful and friendly. I think they could tell I was on overload mode. My salesman Josh F was more than helpful and accommodating while trying to figure out exactly what I needed and what I could afford. He spent careful detail and time working with me to make sure I knew all my options. I even took a car over the weekend to try out, it ended up I was comfortable, but wasn't exactly the right one. The next day Josh called and said he found just the right one, and it was! I was so impressed with their staff and selection, I refer anyone looking for a vehicle, new or used to go to Easton Ford - ask for Josh - he'll definitely take care of you! Thanks for everything. - Sal
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent buying experience
My salesperson was Josh Focht and I would recommend him as your salesperson. He was honest and very helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
car buying
We recently bought a car from your dealership. The salesman Josh Focht was very good and made the experience enjoyable
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
GREAT PLACE, GREAT PEOPLE
When deciding to go into the Hertrich Ford in Easton to just look around a sales women approached me, we started talking about a vehicle I was looking at but knew it was impossible for me to afford a new car let alone a used car . To come to my surprise she found me a car I liked that was used and low likes ,all the managers where great and very understanding to my situation and made it possibe to buy the car . Needless to say thank you so much Heather R and the rest if the head department I will be coming back and referring this dealership and Heather R. Thanks a lot see you guys in the near future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Car Experience
My experience was great with the ford dealership in easton Maryland. I came over fro The western shore to look for a new truck and I got exactly what I was looking for. Thanks to Josh Focht for making it a great experience. He spent all day making sure I got the right truck.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
heather reid
Heather Read was very helpful in finding me help for my Expoler when it was giving me problem . and even thow she couldn't put me in a new one . got my old one working just great . thank you for all your help
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Best purchase I've made!
Matt Sparks sold my daughter a car after we had been to just about every dealership on the Shore to replace another vehicle. I was very happy with the purchase and most importantly she was very pleased. The service/Matt was very friendly and helpful, I would totally recommend this dealership to anyone looking to make a great buy! - Leslie Rosemary
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
5 star for heather reid
Heather Reid offers excellent customer service. She is knowledgeable and cares about others needs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase