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Autos Direct of Fredericksburg - Lafayette

(356 reviews)
Visit Autos Direct of Fredericksburg - Lafayette
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 11:00am–5:00pm
2025 consumer dealer award
View 3 awards
2025 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award
(540) 242-8914 (540) 242-8914

Reviews

(356 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Autos Direct of Fredericksburg - Lafayette from DealerRater.

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They are good peoples , especially Moh.

They are good peoples , especially Moh. No gimmicks, no xx straight business and quality service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Large selection very friendly staff eager to serve great

Large selection very friendly staff eager to serve great price. This is my second vehicle from this dealership was please last time and I’m totally pleased this time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great management team.

Great management team. Helped me out in a big way. Highly recommend making your next purchase here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.

Super helpful staff, the service delivery and customer

Super helpful staff, the service delivery and customer service is unmatched. Alys in particular is wonderful. All the best to her.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Alys was very knowledgeable, professional, and a pleasure

Alys was very knowledgeable, professional, and a pleasure to work with. Her beautiful and contagious smile made me feel right at home. I loved the wall of sales, which looked like everyone had one. If you are in the market for a clean and well kept vehicle, Alys is the go to girl! She even had the guys detail my truck and put a full tank of fuel in it before I took it off the lot. If I could give her a million stars, I would. Best buying experience EVER! ❤️

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

We had EXCELLENT customer service from Micheal and Bosa

We had EXCELLENT customer service from Micheal and Bosa when purchasing a car at Auto Direct. Micheal went that extra mile and helped us after hours. Bosa stayed late and help us close our deal. 5 stars for excellent prices and great customer service Thanks Eric

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had a positive experience with us. Your satisfaction is our top priority, and it's incredibly rewarding to know that we met your expectations. We're grateful for your support and look forward to serving you again in the future. If you ever need anything or have any questions, please don't hesitate to reach out.

DO NOT buy a vehicle from Autos Direct of Fredericksburg

DO NOT buy a vehicle from Autos Direct of Fredericksburg or any of their partner dealerships. I thought they were good people but after knowing what I know now, they screwed me over BIG time and there was no way of me knowing at the time of purchase as I was presented with a clean Carfax report showing no accidents, etc. I now go to sell my car a year later and was presented a completely different car fax that shows Autos Direct of Fredericksburg purchased my vehicle damaged from an auction and fixed it prior to selling it. Even after asking numerous times at the time of purchase if it was ever in an accident and also being shown a clean Carfax that supported what they said, I was defrauded big time!!! Come to find out the car was in an accident with airbags deployed! This significantly devalues the vehicle, and I should never have paid full price since the car was not in the condition that they sold it in. I worked with Gary Edwards (Sales manager) and Ron (salesperson). Do not trust them or anyone else at this dealership and ALWAYS verify the VIN# prior to purchasing a vehicle from here even if presented with a clean Carfax as I was. They are now dodging my calls. DO NOT DO BUSINESS with unethical people.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

All the staff were super knowledgeable, honest, and

All the staff were super knowledgeable, honest, and charismatic. I had trust in their words

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had a positive experience with us. Your satisfaction is our top priority, and it's incredibly rewarding to know that we met your expectations. We're grateful for your support and look forward to serving you again in the future. If you ever need anything or have any questions, please don't hesitate to reach out.

Autos Direct was amazing, I have been buying my cars here

Autos Direct was amazing, I have been buying my cars here since 2010. This is my first time working with Ahmad and he got me a great rate, an excellent vehicle and provided top notch service! I’ll never go anywhere else for my vehicle needs!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had a positive experience with us. Your satisfaction is our top priority, and it's incredibly rewarding to know that we met your expectations. We're grateful for your support and look forward to serving you again in the future. If you ever need anything or have any questions, please don't hesitate to reach out.

Amazing deal, worked with Mike.

Amazing deal, worked with Mike. Great job showing me the cars available, Finance got me a great deal with a 5 year warranty. Must visit them if you are in the market for a new car. they have a ton of cars all with great prices

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had a positive experience with us. Your satisfaction is our top priority, and it's incredibly rewarding to know that we met your expectations. We're grateful for your support and look forward to serving you again in the future. If you ever need anything or have any questions, please don't hesitate to reach out.