Jim Ellis Buick GMC Mall of GA

The service department was great. I was in and out of the dealership in about 45 minutes. The service was a lot quicker than I expected.

Just had my car serviced at the dealership where it was purchased and it was an easy morning. The oil change and check up were done very quickly and I was on my way.

Once again the staff at Jim Ellis Mall of GA exceeded my expectations in providing my family with a new vehicle. The sales process was smooth and incredibly fast and we could not be any happier. Jasmine, Elvin, and Joe worked together to get me exactly what I wanted at the price we could afford and once again we'll be telling everyone we know to do business with Jim Ellis. Thanks again, The Coleman Family

David Gonzalez was helpful and knowledgeable. I was disappointed that the necessary parts were not already ordered, and that they had to come from Charlotte the next day. Cost was much more than I was expecting, since all that was necessary was to open the hatchback trunk. which was "unopenable" for severable days. This was not the first time this had happened, and I brought the Encore to service twice before. fot this problem

Michael Taylor was our salesperson. Very helpful and knowledgeable. He took us to see all the stock. And after we purchased our car he had it ready to drive away in, in an hour. I never expected that. I thought we would have to wait till Monday.

The sales team and management worked as a team and got me a great price! Loved the selection and service they went above and beyond to make me happy! Joe was awesome made sure I left with everything I wanted in a car and more

David G. In services and his team did an amazing job! From keeping me updated on the progress to recommendations needed on my car . I highly recommend them and will be back for future services!!!

I had an appointment and Jim Ellis Service was timely and attentive to the issues. While some would not replicate while in the shop, they tried and have given me good direction should they occur again.

Excellent service, no bad attitude, and they offer Lyft which can take you home and pick you up when your vehicle is ready. Free of charge. Overall great experience.

I had to take my company truck in for some recall work and assumed I would waste half of my day sitting in a packed waiting area with recycled air, Muzak and screaming babies but I was wrong. I was a little early for my appointment but the staff got me right in and I was directed to wait in either the very nice waiting room OR the theater room with the big leather recliners and ESPN on the projector screen... I chose the latter of course. I was also pointed to where the free snacks and beverages were and told to make myself at home. At this point I almost hoped that the repairs were going to take forever but my vehicle was unfortunately ready in just over half an hour and I was forced to go back to the real world. This is a whole different league above what I have come to expect from a service department.