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Kia of Mankato

(191 reviews)

Reviews

(191 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Kia and Hyundia of mankato

kia of mankato has for the last 6 years since I bought my 2014 optima hybrid lx has treated me like royalty every time I have come in. even when a mistake has been made I have never seen a company more willing to own up to that mistake and correct it immediiately. That is why my wife and I also leased a 2015 optima lx for 3 years, that was my wifes carand we bought it off the lease and she traded it for a 2018 elantra gt, it is her dream car absolutely loves it. Soon I will be looking at the hot new style of the 2021serento or the fwd telluride the k5 is also in my sites. I have never felt so confident about a product as I do with Kia and hyundia.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Purchased 2021 KIA SOUL

Kyle has always done good and all the folks at MKTO KIA.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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New car purchased

I was very pleased at how they kept me in the loop of what was going on and how they were doing it

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Oil Change

Friendly people. Warm welcome. Informed me of what was happening.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great service and car company

Kia of Mankato has the best customer service and staff. They are friendly and knowledgeable and make you feel at home. They answer questions and keep checking in with you. I have not had a bad experience with anyone that works there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Best place for my Kia Soul

I saved a lot of money using this dealer for my Kia Soul

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Thank you KIA

I have referred many people to this dealer who have bought vehicles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Not sure what you want here "my title?"

The staff is competent and very attentive to the customers' needs. Service was provided as promised and on time. Transportation was provided to and from the dealership and they adjusted to my schedule.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks for taking the time to review Kia of Mankato!

Found the van I love

NATE was so amazing. So friendly, super joking and made us feel very welcomed. Nates customers services was amazing and he got us approved when I thought we were not gonna be. Thank u so much to Hyundai of mankato. You guys rock.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Your review brightened our day, Shannon! We're so glad to hear that you enjoyed working with Nate and we'll let him know you appreciated his help. We hope to see you back at Kia of Mankato in the future!

Worst service in town. They promised me to fix my car on...

Worst service in town. They promised me to fix my car on time but ended up putting my car aside for two days without performing the service they promised

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
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Dealer response

Yang, our records show that you chose to go with an aftermarket product rather than the manufacturer's and our recommendation, and when that product arrived it was incorrect, therefore the service could not be performed. In the future we will strive to be more clear to avoid this kind of confusion. Hopefully this helps. If you'd like to discuss this more or if you have any questions, please reach out. Your satisfaction and happiness is our number one priority. Thank you.