Reviews
Salesman worked very hard for me. Went above and beyond...
Salesman worked very hard for me. Went above and beyond to get me the car. Took care of me and the car for the last 7 cars we have bought from him.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
That's great to hear! Charles is awesome and we're lucky to have him on our team. Thank you for the review and see you next time!
Chris and Tracey are consistently outstanding. Always...
Chris and Tracey are consistently outstanding. Always informative and engaged. The service team has been absolutely value added since the original purchase. They are the reason I will purchase my next vehicle at Steve Landers.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking a few minutes to recommend our team! We're thrilled to hear how you feel about your experience. See you next time!
Chris and Tracey are consistently outstanding. Always informative and engaged. The service team has been absolutely value added since the original purchase. They are the reason I will purchase my next vehicle at Steve Landers.
Fast and friendly right to the point. . Thanks is all I...
Fast and friendly right to the point. . Thanks is all I can come up with. It's always nice to go there to see the new and used cars
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for leaving a review! We appreciate doing business with you and hope to see you in the future.
We arrived and our loaner vehicle was ready. They told us...
We arrived and our loaner vehicle was ready. They told us it would be a day but they finished it the same day and it was perfect.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to hear we could help you out! Thank you for leaving a review, and we hope to see you next time!
it's been a month since I purchased my truck. still...
it's been a month since I purchased my truck. still waiting for second set of keys. would like to know who and when my keys will be mailed.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for bringing this to our attention. Please expect a private message regarding your contact information. Thank you.
I wanted to take a minute to say that Steve Landers CDJ...
I wanted to take a minute to say that Steve Landers CDJ is very lucky to have Josh Walker as an employee! This man overwhelms himself trying to help everyone in the dealership from others who work there, to every single customer around him, even if they're not his customers! He has a genuine want to help people and you can tell his heart is good. Even when I could see the pressure of the day building on him, he still keep a smile on his face and was very professional! I was there for a service issue and because of the pandemic the service department is understaffed and overworked and are working tirelessly to get caught up and take care of each and every customer who pulls through their bay! They told me it was going to be a couple of hours but they would get me in and get my problem rectified. I think I would have gotten frustrated if I wouldn't have met Mr. Walker! Even though he knew I wasn't buying anything, he loaded me up on a cart and took me around and actually wasn't trying to sell me. I know alot about cars in general and he was asking me questions and was like a sponge soaking up any knowledge he could get out of me! This is going to be a future leader of this company and for that reason alone the future of Steve Landers Chrysler Dodge Jeep is looking very bright! I also wanted to mention that he told me Justin Kervin who is the GSM of the store took a chance on him and his brother Madison, whom I didn't get the pleasure, and hired them against some adversity he faced in his decision! Well Mr. Kervin, you made the right choice and I haven't met you but from how Mr. Walker speaks of you, my hat goes off to you for actually caring about your employees and the customers! I know Mr. Walker has nothing but the highest respect for you and looks up to you considerably so keep being a role model to new sales people like the Walker's because the automotive business needs more in the leadership position like you! I want to thank Tracy in the service department for going above and beyond to get me in and out and for the whole staff at Landers CDJ for my entire experience, I will be a customer for life!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We appreciate you taking the time to cheer on our team! Josh is awesome and we're so glad that he could help you. See you next time!
Great dealership. I usually arrive early and im out in a...
Great dealership. I usually arrive early and im out in a reasonable time frame time. Thats a big deal to me because i work at night.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for the feedback. We hope to have another opportunity in the future to give you a five-star experience. Don’t hesitate to reach out if you have any concerns. Thank you.
The association met us on the parking lot when we pulled...
The association met us on the parking lot when we pulled up and asked what was the problem, after a brief discussion he seated us in the lobby and went to work on my situation. Everyone was friendly and professional at all times and it didn't take him long to put me in a new ride. Thanks again Zack Allen and Charles Cox.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to leave us a review! Zack and Charles are both awesome and crucial members of our team. We're glad you had a great experience. See you next time!
Ivan follows through, thoughtful and is customer focused....
Ivan follows through, thoughtful and is customer focused. Winston is in a league of his own…results oriented, customer focused and impactful!! Great experience always!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving kind words for Ivan and Winston! We're lucky to have them both on our team. We appreciate you taking a few minutes to leave a review, and we hope to see you next time!
Good customer service and reasonable prices and get you...
Good customer service and reasonable prices and get you out at a reasonable time. Do a through checking on your vehicle for any maintenance needed
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad we could help you out with your service needs! We appreciate your business. See you next time!