Reviews
Best place from purchasing your car Manny sales man is
Best place from purchasing your car Manny sales man is amazing. Matt service man amazing as well. Highly recommend this dealership. I drive over an hour for service and sales to come to this dealership like no other
Best place from purchasing your car Manny sales man is
Best place from purchasing your car Manny sales man is amazing. Matt service man amazing as well. Highly recommend this dealership. I drive over an hour for service and sales to come to this dealership like no other
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your wonderful review, Natalie Ann! We're thrilled to hear that you had such a positive experience with Manny and Matt at Kelley Buick GMC. We truly appreciate your recommendation and are glad to know that you make the drive for our service and sales. We look forward to seeing you again soon! Sincerely, The Kelley Buick GMC Team, 863-323-2621
During a long search for a GMC Denali 2500, I found a
During a long search for a GMC Denali 2500, I found a vehicle at Kelley Buick GMC in Bartow. This was a 90-minute travel for me and I will tell you it was well worth the trip! Jon Andrews worked with me from beginning to end with "white gloves". He listened to my needs and made sure they were met. There was a small dent on the 2020 truck I purchased, and I returned for the "dent guy" to repair. Amazing, remarkable and unbelievable effort. Completed invisible. So proud to offer this review to a truly wonderful dealership and Jon as a leader in their salesforce. Pete M. Bradenton, Florida
During a long search for a GMC Denali 2500, I found a
During a long search for a GMC Denali 2500, I found a vehicle at Kelley Buick GMC in Bartow. This was a 90-minute travel for me and I will tell you it was well worth the trip! Jon Andrews worked with me from beginning to end with "white gloves". He listened to my needs and made sure they were met. There was a small dent on the 2020 truck I purchased, and I returned for the "dent guy" to repair. Amazing, remarkable and unbelievable effort. Completed invisible. So proud to offer this review to a truly wonderful dealership and Jon as a leader in their salesforce. Pete M. Bradenton, Florida
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Kelley Buick GMC Team 863-323-2621
I had an excellent experience at Kelley Buick GMC.
I had an excellent experience at Kelley Buick GMC. From start to finish, the team treated me with professionalism, honesty, and respect. They took the time to answer all my questions, walked me through every detail without pressure, and made sure I got exactly what I was looking for. A special thanks to Gustavo Sanchez and Russell Hernandez — both went above and beyond to make sure the entire process was smooth and stress-free. They were knowledgeable, patient, and genuinely cared about finding the best fit for me. The finance process was straightforward, the dealership was clean and welcoming, and I never once felt rushed or “sold.” If you’re looking for a dealership that values customer service and treats you right, Kelley Buick GMC is the place to go. I’ll definitely be back for my next vehicle.
I had an excellent experience at Kelley Buick GMC.
I had an excellent experience at Kelley Buick GMC. From start to finish, the team treated me with professionalism, honesty, and respect. They took the time to answer all my questions, walked me through every detail without pressure, and made sure I got exactly what I was looking for. A special thanks to Gustavo Sanchez and Russell Hernandez — both went above and beyond to make sure the entire process was smooth and stress-free. They were knowledgeable, patient, and genuinely cared about finding the best fit for me. The finance process was straightforward, the dealership was clean and welcoming, and I never once felt rushed or “sold.” If you’re looking for a dealership that values customer service and treats you right, Kelley Buick GMC is the place to go. I’ll definitely be back for my next vehicle.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Kelley Buick GMC. Kelley Buick GMC Team 863-323-2621
I had an excellent experience at Kelley Buick GMC.
I had an excellent experience at Kelley Buick GMC. From start to finish, the team treated me with professionalism, honesty, and respect. They took the time to answer all my questions, walked me through every detail without pressure, and made sure I got exactly what I was looking for. A special thanks to Gustavo Sanchez and Russell Hernandez — both went above and beyond to make sure the entire process was smooth and stress-free. They were knowledgeable, patient, and genuinely cared about finding the best fit for me. The finance process was straightforward, the dealership was clean and welcoming, and I never once felt rushed or “sold.” If you’re looking for a dealership that values customer service and treats you right, Kelley Buick GMC is the place to go. I’ll definitely be back for my next vehicle.
I had an excellent experience at Kelley Buick GMC.
I had an excellent experience at Kelley Buick GMC. From start to finish, the team treated me with professionalism, honesty, and respect. They took the time to answer all my questions, walked me through every detail without pressure, and made sure I got exactly what I was looking for. A special thanks to Gustavo Sanchez and Russell Hernandez — both went above and beyond to make sure the entire process was smooth and stress-free. They were knowledgeable, patient, and genuinely cared about finding the best fit for me. The finance process was straightforward, the dealership was clean and welcoming, and I never once felt rushed or “sold.” If you’re looking for a dealership that values customer service and treats you right, Kelley Buick GMC is the place to go. I’ll definitely be back for my next vehicle.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your feedback on your recent visit to Kelley Buick GMC. It's great to hear that we were able to assist you and that you had such a positive experience. Kelley Buick GMC Team 863-323-2621
Buying our vehicle at Kelley Buick GMC was a great
Buying our vehicle at Kelley Buick GMC was a great experience. Our Sales Consultant Braxton Nyland was waiting for us with the vehicle ready to test drive. We loved the vehicle and proceeded to the showroom to work out the details. To our surprise everything was up front and open, no exhausting back and forth. The General Sales Manager Brandon Wundrow also checked to make sure we had everything we needed and thanked us for our business! In no time our new vehicle was ready to drive off the lot!
Buying our vehicle at Kelley Buick GMC was a great
Buying our vehicle at Kelley Buick GMC was a great experience. Our Sales Consultant Braxton Nyland was waiting for us with the vehicle ready to test drive. We loved the vehicle and proceeded to the showroom to work out the details. To our surprise everything was up front and open, no exhausting back and forth. The General Sales Manager Brandon Wundrow also checked to make sure we had everything we needed and thanked us for our business! In no time our new vehicle was ready to drive off the lot!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your wonderful review, Tom! We’re thrilled to hear that your experience at Kelley Buick GMC was great and that Braxton provided you with excellent service. It’s fantastic to know that everything went smoothly and that you appreciated the open process. We’re grateful to have customers like you and hope you enjoy your new vehicle! We look forward to seeing you again soon! Sincerely, The Kelley Buick GMC Team, 863-323-2621
Stephen Sellers was at the door to welcome us when we
Stephen Sellers was at the door to welcome us when we arrived He was very attentive to our needs and found the vehicle we where looking for which was a 2025 Sierra 2500 HD Denali he knew that vehicle inside out paper work went smooth price was discounted more than expected great person great dealership That was the second vehicle we have purchased from Kelly Buick GMC They have won our loyalty hands down Call dealership and ask for Stephen he won’t let you down Happy buyers Bill & Millie LaBrake
Stephen Sellers was at the door to welcome us when we
Stephen Sellers was at the door to welcome us when we arrived He was very attentive to our needs and found the vehicle we where looking for which was a 2025 Sierra 2500 HD Denali he knew that vehicle inside out paper work went smooth price was discounted more than expected great person great dealership That was the second vehicle we have purchased from Kelly Buick GMC They have won our loyalty hands down Call dealership and ask for Stephen he won’t let you down Happy buyers Bill & Millie LaBrake
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your fantastic review, Bill and Millie! We're thrilled to hear about your positive experience with Stephen and that he helped you find the 2025 GMC Sierra 2500 HD Denali. It's wonderful to know we have earned your loyalty through your purchases at Kelley Buick GMC. We always strive to provide excellent service, and your kind words mean a lot to us. We look forward to assisting you again and truly appreciate you sharing your experience. Happy driving! Sincerely, The Kelley Buick GMC Team, 863-323-2621
Manny Rodriguez was very helpful and patient in the
Manny Rodriguez was very helpful and patient in the buying process! Thanks again for everything.
Manny Rodriguez was very helpful and patient in the
Manny Rodriguez was very helpful and patient in the buying process! Thanks again for everything.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review, Holly! We're thrilled to hear that Manny was helpful and patient throughout your buying process. At Kelley Buick GMC, we strive to provide an exceptional experience, and it's great to know we met your expectations. We look forward to assisting you again in the future! Sincerely, The Kelley Buick GMC Team, 863-323-2621
Malibu and the sale team were great.
Malibu and the sale team were great. Vehicle was in detail shop and waiting for us when we arrived. We were unsure of what color was right for us so Malibu parked the vehicles side by side for comparison and then stayed after working hours to close the deal. Thanks
Malibu and the sale team were great.
Malibu and the sale team were great. Vehicle was in detail shop and waiting for us when we arrived. We were unsure of what color was right for us so Malibu parked the vehicles side by side for comparison and then stayed after working hours to close the deal. Thanks
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, John! We're thrilled to hear that you had a great experience at Kelley Buick GMC. It's wonderful to know that Malibu went above and beyond to help you choose the right color and stayed late to ensure everything was finalized for you. We appreciate your kind words and look forward to serving you again in the future! Sincerely, The Kelley Buick GMC Team, 863-323-2621
Stay away from this dealership!
Stay away from this dealership! The sales team is disrespectful! Today I had the worst experience of my life with a car salesman! First of all, they changed the price from the one listed. Then they said if I don't like it, I have 5 minutes to leave, otherwise they will call the police to take me off the property. Such salesmen have no business being in such positions. I will definitely give my money to another dealer who knows how to respect customers!
Stay away from this dealership!
Stay away from this dealership! The sales team is disrespectful! Today I had the worst experience of my life with a car salesman! First of all, they changed the price from the one listed. Then they said if I don't like it, I have 5 minutes to leave, otherwise they will call the police to take me off the property. Such salesmen have no business being in such positions. I will definitely give my money to another dealer who knows how to respect customers!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for sharing your experience, Bogdan. We genuinely appreciate your feedback, as it helps us understand how we can improve at Kelley Buick GMC. We strive to provide a respectful and positive environment for all our customers. Thank you for your time yesterday morning discussing this misunderstanding Sincerely, The Kelley Buick GMC Team, 863-323-2621
**Terrible Dealership Experience – Rude, Unprofessional,
**Terrible Dealership Experience – Rude, Unprofessional, and No Negotiation!** I recently visited Kelly Buick GMC, INC and had one of the worst car-buying experiences ever. The salesperson was incredibly rude, dismissive, and acted like they were doing me a favor by even speaking to me. They had a "take it or leave it" attitude, refusing to negotiate on price despite market comparisons showing their pricing was unreasonable. The manager was no better—condescending and completely unwilling to work with me. Instead of trying to earn my business, they acted like they didn’t care whether I bought a car or not. The whole experience felt like a scam, with hidden fees and pressure tactics. Save yourself the frustration and avoid this dealership at all costs. There are plenty of other places that value customers and are willing to work with you. **Zero stars if I could!**
**Terrible Dealership Experience – Rude, Unprofessional,
**Terrible Dealership Experience – Rude, Unprofessional, and No Negotiation!** I recently visited Kelly Buick GMC, INC and had one of the worst car-buying experiences ever. The salesperson was incredibly rude, dismissive, and acted like they were doing me a favor by even speaking to me. They had a "take it or leave it" attitude, refusing to negotiate on price despite market comparisons showing their pricing was unreasonable. The manager was no better—condescending and completely unwilling to work with me. Instead of trying to earn my business, they acted like they didn’t care whether I bought a car or not. The whole experience felt like a scam, with hidden fees and pressure tactics. Save yourself the frustration and avoid this dealership at all costs. There are plenty of other places that value customers and are willing to work with you. **Zero stars if I could!**
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for your feedback. We appreciate you taking the time to share your experience, though we understand it was not a positive one. At Kelley Buick GMC, we strive for professionalism and value in every interaction, and it seems we missed the mark during your visit. We would love the opportunity to chat with you, we can't find any information under this name. Please reach out to us directly at (863) 323-0726 so we can make this better. Thank you! Sincerely, The Kelley Buick GMC Team, 863-323-2621
Thank you for your reply, but a generic apology doesn’t fix the disrespect and lack of professionalism I experienced. Your team had every opportunity to address my concerns in person—instead, I was met with arrogance, refusal to negotiate, and condescending attitudes from both the salesperson and manager. If you truly value customer satisfaction, you’ll take concrete steps to train your staff on basic courtesy and fair pricing practices. Empty corporate responses like this only reinforce my belief that your dealership prioritizes profit over people. I’ve already taken my business elsewhere to a dealership that respects its customers. Hopefully, this feedback serves as a wake-up call for future buyers.