Reviews
Write a reviewWalk away
Used high-priced vehicles, terrible staff, and not worth walking in to check inventory. There were a lot of regrets in my life, this is one of them and I can't help it looking back. Long story short, DON'T buy a used Mini Cooper. Is exciting buying your first car but please be smart with your money.
Walk away
Used high-priced vehicles, terrible staff, and not worth walking in to check inventory. There were a lot of regrets in my life, this is one of them and I can't help it looking back. Long story short, DON'T buy a used Mini Cooper. Is exciting buying your first car but please be smart with your money.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Reliable cars + friendly service. Above + beyond!
I've purchased many vehicles from Mansfield Motors and have never been disappointed. My first purchase was a few years ago. I was looking for a reliable SUV to replace my Isuzu Trooper. I drive about 40,000 miles a year. I drove off in a clean used Infiniti that ran another 120,000 miles before I passed it on. My 4 children drive vehicles purchased from Mansfield Motors. In high school, as they got their license the team at Mansfield Motors was able to set each one up with a car or SUV that ran and looked great. Each car was clean as well. If there was an issue (one vehicle had a broken air deflector in the dash) it was ordered and replaced quickly, no questions asked. Two of my nieces bought cars there. Two of my employees also. I most recently needed a large heavy-duty flat bed truck for a new employee. I called Mansfield Motors to see if they knew a truck place I could call that treated me as they did. I was told they'd check around. Within a couple of hours, to my surprise, they were able to locate a low-mileage, 2 year old truck that was perfect. They had it delivered to their shop within a day but wanted to keep it for 3 days to completely check it out before they sold it to me! Every vehicle I've bought from them was clean, reliable, and competitively priced. There is no way to think of them as the stereotypical "used car guys" because they are picky about what they sell. They always seem to find the best available cars - clean histories, etc. That's been my experience. I'd never hesitate to recommend Mansfield Motors.
Reliable cars + friendly service. Above + beyond!
I've purchased many vehicles from Mansfield Motors and have never been disappointed. My first purchase was a few years ago. I was looking for a reliable SUV to replace my Isuzu Trooper. I drive about 40,000 miles a year. I drove off in a clean used Infiniti that ran another 120,000 miles before I passed it on. My 4 children drive vehicles purchased from Mansfield Motors. In high school, as they got their license the team at Mansfield Motors was able to set each one up with a car or SUV that ran and looked great. Each car was clean as well. If there was an issue (one vehicle had a broken air deflector in the dash) it was ordered and replaced quickly, no questions asked. Two of my nieces bought cars there. Two of my employees also. I most recently needed a large heavy-duty flat bed truck for a new employee. I called Mansfield Motors to see if they knew a truck place I could call that treated me as they did. I was told they'd check around. Within a couple of hours, to my surprise, they were able to locate a low-mileage, 2 year old truck that was perfect. They had it delivered to their shop within a day but wanted to keep it for 3 days to completely check it out before they sold it to me! Every vehicle I've bought from them was clean, reliable, and competitively priced. There is no way to think of them as the stereotypical "used car guys" because they are picky about what they sell. They always seem to find the best available cars - clean histories, etc. That's been my experience. I'd never hesitate to recommend Mansfield Motors.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great!
Great place to buy a used car! Got my Chevy S-10 there and love it!! These guys are the best! Honest, good cars. Place is clean and organized.
Great!
Great place to buy a used car! Got my Chevy S-10 there and love it!! These guys are the best! Honest, good cars. Place is clean and organized.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
WARNING: Anger management issues
Went by to look at a vehicle in their inventory. They were very accommodating and showed that vehicle and suggested another vehicle. However, the vehicles were older than I was actually seeking. I found a newer vehicle on another lot. After I purchased from the other lot, Robert, the owner called me from his office phone. I let him know that I had purchased elsewhere and thanked him for his help. The next day, I started receiving multiple vulgar and derogatory text messages directly from his personal phone. If you shop here, be ready for backlash when you purchase somewhere else.
WARNING: Anger management issues
Went by to look at a vehicle in their inventory. They were very accommodating and showed that vehicle and suggested another vehicle. However, the vehicles were older than I was actually seeking. I found a newer vehicle on another lot. After I purchased from the other lot, Robert, the owner called me from his office phone. I let him know that I had purchased elsewhere and thanked him for his help. The next day, I started receiving multiple vulgar and derogatory text messages directly from his personal phone. If you shop here, be ready for backlash when you purchase somewhere else.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We have sold over 7,000 used vehicles at our location and we treat each of our customers,as well as potential customers respectfully. Mr Nailor became abusive to our employees and was asked to leave. Unfortunately,he has decided to be dishonest and make false claims about our ownership and our business practices.Please come by and experience our service first hand!
Great experience
A professional experience with a friendly, small town feel. I highly recommend Ty if you are looking for an honest car salesman.
Great experience
A professional experience with a friendly, small town feel. I highly recommend Ty if you are looking for an honest car salesman.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
TRUSTWORTHY!
After spending two weeks driving all over Dallas by myself (a scared little country mouse in the big city), I was more than a little tired and discouraged. Mansfield Motors was last on my list that day because it was the furthest from my home. Not only did they give me a great deal but the vehicle I saw on his website was exactly in the same condition in person! You people searching for a used car know what I'm talking about. Robert and his staff went above and beyond for me. Love my new Jeep Liberty!?
TRUSTWORTHY!
After spending two weeks driving all over Dallas by myself (a scared little country mouse in the big city), I was more than a little tired and discouraged. Mansfield Motors was last on my list that day because it was the furthest from my home. Not only did they give me a great deal but the vehicle I saw on his website was exactly in the same condition in person! You people searching for a used car know what I'm talking about. Robert and his staff went above and beyond for me. Love my new Jeep Liberty!?
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience!
Found the truck online and called. Salesman went out to the truck and answered all my questions. Made an appointment to test drive. Ty (salesman) had a no pressure approach and was easy to work with. Agreed on a purchase price and trade in value! Quality vehicles that are well serviced before selling as well. Had no problems from start to finish! 3 month/3000 mile guarantee on all vehicles to boot! Give them a call!
Great experience!
Found the truck online and called. Salesman went out to the truck and answered all my questions. Made an appointment to test drive. Ty (salesman) had a no pressure approach and was easy to work with. Agreed on a purchase price and trade in value! Quality vehicles that are well serviced before selling as well. Had no problems from start to finish! 3 month/3000 mile guarantee on all vehicles to boot! Give them a call!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
didn't answer our question
Didn't answer our question if a particular vehicle was still available. After driving by their lot, we didn't see it.
didn't answer our question
Didn't answer our question if a particular vehicle was still available. After driving by their lot, we didn't see it.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Highly recommend No pressure
The ease of buying our Tahoe was fantastic. No pressure and veery friendly. Not the image of a "car salesman". Thank you so much .We will highly recommend you to everyone. It was worth the 60 mile trek to find someone honest and the car was so clean it lokked brand new.
Highly recommend No pressure
The ease of buying our Tahoe was fantastic. No pressure and veery friendly. Not the image of a "car salesman". Thank you so much .We will highly recommend you to everyone. It was worth the 60 mile trek to find someone honest and the car was so clean it lokked brand new.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase