Reviews
Multiple cars and multiple smiles!!!
Payless just gets it right. They recognize you when you go back. They remember you. They value you. We’ve bought several cars from this team. They’re a gracious group who work hard and want to make sure that you have a great experience and get you into a great car. Mike, Charlie and Mitch are wizards with the numbers. Tamer is the guy you gotta see when you want to get a strong, solid opinion of what to buy. If you deal with Service, Mona and Chris are very helpful and will take their time to talk to you. What can I say? They promise to deliver and deliver on that promise. I’m thrilled to be a multiple car customer of Payless. The people there are just fantastic.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Amazing service!!
I would absolutely recommend this dealership! The young lady in service is always so helpful and a delight to deal with. Everyone is very honest and respectful. My husband and I have gotten two cars and couldn’t be happier! If you need any help ask for Mona! She is the best!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
The woman was very rude and seductive towards my h
The woman in service was seducing my husband. And smiled in my face a week later causght her in her work place garage withy husband... They reallly need a whole new staff.. Because her Boss that she said was her boss named Angel was someone elses boyfriend.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hyundai
Tamer was great!! Everyone there was very easy to work with. They worked their butts off to get me a car. Everyone is very kind and hard working!! Definitely will go back as soon as I’m able to get a newer car!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for the awesome review!! We work very hard to match our customers with the best bank financing available. I made sure Tamer got the recognition he deserved. Hope to see you again soon!! Thanks again, Mike Onions
Love the car. Amazing experience. Thank you. :)
I never been more happier. No haggling, caring and wanted to make sure I could get what I wanted at the price wanted. Thank you!!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for the great review! It was our pleasure to assist you with your new purchase! Lots of luck and think of us when it's time for your next car!!
Albert and Russell were great
So happy with Albert and Russell. They both made my car buying experience exceptional. Very informative and helpful. Was running short on time after getting financing through my bank and they had all my paperwork ready as soon as I got back so that I could make it to work on time. Would definitely recommend you to friends and family and have done so on several occasions. Thanks guys
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Love my new car !!
excellent place to buy a car thank you to the Payless staff ......
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Wonderful customer service
A very pleasant experience. Tamar and Mike went above and beyond to get me my first vehicle financed with my really bad credit. They were very up front about the payments and went the extra mile to get me my Honda Fit! I lovd my car! And i love Payless Auto Sales!!!!!*
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best experience buying a car!
They have extremely good follow up after you contact them initially. Let me say that they absolutely work with you and are not a pushy group at all. I haven't felt this comfortable buying a car - ever. No need to play games, they will do what they can to get you an even better deal than you thought you'd get. Unprompted, as they tried different lenders, etc they were able to get payments further down and passed those savings to me, rather than keeping them for the dealership. I definitely recommend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Service, Amazing Team
So I was a little hesitant to drive almost 40 minutes away for a car. But after weeks of searching Cars.com -- there were few places which held the Jeep Cherokee I desired. So after placing a call to Payless - I spoke to Ali (the salesman) and he assured me the truck was available. Due to my credit situation not being the best - wanted to ensure I would be approved before making the drive.. And I was. When I arrived I was greeted with the car sitting in front; as promised. I was offered to test drive other cars as well. Never once did I feel pressured to purchase this particular car - or any car off the lot. So after my purchase -- as I was cleaning out my old car - Mark, the finance manager, comes out to let me know that he was able to get an even better loan and made my payments almost $50 lower than what was originally offered. I would have to say -- if you are in need of a car - take a drive down to Payless Auto!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase