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Michiana Chrysler Dodge Jeep RAM Fiat

(1,850 reviews)
Visit Michiana Chrysler Dodge Jeep RAM Fiat
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed

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New (574) 807-6512 (574) 807-6512
Used (574) 400-2063 (574) 400-2063
Service (888) 311-6935 (888) 311-6935

Inventory

See all 198 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since January 2014.
We are dedicated to helping all of our customers from Mishawaka, South Bend, Elkhart and all surrounding areas with all of their Chrysler Dodge Jeep Ram and Fiat needs. We would love to meet you here at Michiana so we can show you our fantastic line of new and used vehicles we now have in stock! You can contact our car dealership serving the Michiana area if you have any questions about our services or models before coming out to meet us. We hope you choose us to be the place you go to for all of your vehicle needs! Credit Amnesty! Sell Us Your Vehicle! Michiana Family Employee Pricing! Come See The New Michiana Today!
Best Selection Best Prices Best Experience! Credit Amnesty! Sell Us Your Car! Michiana Family Employee Prici..

Service center

Phone number (888) 311-6935

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

(1,850 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Michiana Chrysler Dodge Jeep RAM Fiat from DealerRater.

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We bought a new jeep with Ryan!

We bought a new jeep with Ryan! He was the best! We love our new Jeep! He made buying a new car super easy and he was super friendly and knowledgeable!

We bought a new jeep with Ryan!

We bought a new jeep with Ryan! He was the best! We love our new Jeep! He made buying a new car super easy and he was super friendly and knowledgeable!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your business at The New Michiana! We will always be here for you! Enjoy life in your new Jeep! Have a great day and a wonderful weekend! :)

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Always get quality cars from this dealership and the

Always get quality cars from this dealership and the pricing is more reasonable than others I have been to

Always get quality cars from this dealership and the

Always get quality cars from this dealership and the pricing is more reasonable than others I have been to

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your business at Michiana! We will always be here for you! Enjoy life in your new Nissan! Have a great day and a wonderful weekend! :)

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Amy was great, Did the best she could, with the

Amy was great, Did the best she could, with the management team she works for.

Amy was great, Did the best she could, with the

Amy was great, Did the best she could, with the management team she works for.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your Service business at Michiana! We will always be here for you! Have a wonderful week! :)

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Staff is very friendly and I was able to find the perfect

Staff is very friendly and I was able to find the perfect vehicle for my family.

Staff is very friendly and I was able to find the perfect

Staff is very friendly and I was able to find the perfect vehicle for my family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your business at Michiana! We will always be here for you! Enjoy life in your new Nissan! Have a wonderful week! :)

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Thom was so patient with us.

Thom was so patient with us. We were working with him for almost 3 months before we pulled the trigger. Very professional and respectful. Highly recommend Thom as the best salesman to see!!! Brandon was pretty nice as well.

Thom was so patient with us.

Thom was so patient with us. We were working with him for almost 3 months before we pulled the trigger. Very professional and respectful. Highly recommend Thom as the best salesman to see!!! Brandon was pretty nice as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your business at Michiana! We will always be here for you! Enjoy life in your new Ram Truck! Have a great day and a wonderful weekend! :)

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Hi there, I just wanted to say that buying my Jeep

Hi there, I just wanted to say that buying my Jeep from you was a wonderful experience. The process was quick, and Thomas was very helpful throughout. Thanks again!

Hi there, I just wanted to say that buying my Jeep

Hi there, I just wanted to say that buying my Jeep from you was a wonderful experience. The process was quick, and Thomas was very helpful throughout. Thanks again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your business at The New Michiana! We will always be here for you! Enjoy life in your new Jeep! Have a great day and a wonderful week! :)

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Very pleased had no pressure from anyone they were up

Very pleased had no pressure from anyone they were up front about everything and gave me time for my decision

Very pleased had no pressure from anyone they were up

Very pleased had no pressure from anyone they were up front about everything and gave me time for my decision

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your business at The New Michiana! We will always be here for you! Enjoy life in your new Jeep! Have a great day and a wonderful week! :)

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I did not work with Brandon, I worked with Cheyenne and

I did not work with Brandon, I worked with Cheyenne and had a great experience.

I did not work with Brandon, I worked with Cheyenne and

I did not work with Brandon, I worked with Cheyenne and had a great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your business at Michiana! We will always be here for you! Enjoy life in your new Ram! Have a great day and a wonderful week! :)

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Victor Sheetz (financial manager) was rude,

Victor Sheetz (financial manager) was rude, unprofessional, and did not display any customer service value. Showed frustration in his tone of voice and facial expressions. His demeanor was very unprofessional. Was in a rush to get done with paperwork. Vehicle was not detailed. Trash was found in the center cup holders. Crumbs found in the center counsel. Papers found underneath seats. Guitar pick found in back of the vehicle. Inside of the front passenger side window was dirty. When brought to salesperson’s attention, the response was given that it was hot back where they detailed the vehicle at.

Victor Sheetz (financial manager) was rude,

Victor Sheetz (financial manager) was rude, unprofessional, and did not display any customer service value. Showed frustration in his tone of voice and facial expressions. His demeanor was very unprofessional. Was in a rush to get done with paperwork. Vehicle was not detailed. Trash was found in the center cup holders. Crumbs found in the center counsel. Papers found underneath seats. Guitar pick found in back of the vehicle. Inside of the front passenger side window was dirty. When brought to salesperson’s attention, the response was given that it was hot back where they detailed the vehicle at.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are very sorry you feel this way. Please call 574-254-2010 and ask for Sales Manager Brandon Byrum or Jarrod Enyart to discuss your situation in Private. Thank you.

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Ryan was very good and assisted me with my new jeep.

Ryan was very good and assisted me with my new jeep. He was very accommodating.

Ryan was very good and assisted me with my new jeep.

Ryan was very good and assisted me with my new jeep. He was very accommodating.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your business at The New Michiana! We will always be here for you! Enjoy life in your new Jeep! Have a great day and a wonderful week! :)

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