Reviews
Good experience nice environment and people Kevin was
Good experience nice environment and people Kevin was nice to work with as well Tammy as this is the second vehicle she has helped me with
Good experience nice environment and people Kevin was
Good experience nice environment and people Kevin was nice to work with as well Tammy as this is the second vehicle she has helped me with
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the kind words and great rating! We appreciate you! Thank you for letting us earn your business again at Michiana! We will always be here for you! Enjoy life in your new Dodge! Have a great day and a wonderful week! :)
Terrible service.
Terrible service. Terrible communication. They have had my car for 3 weeks and are supposedly just now starting the work. I wish I would have avoided this dealer like the plague and driven my car to anywhere else. I have tried to contact Don Bailey multiple times like the reply to this poor review with probably tell me to do and no one ever calls back.
Terrible service.
Terrible service. Terrible communication. They have had my car for 3 weeks and are supposedly just now starting the work. I wish I would have avoided this dealer like the plague and driven my car to anywhere else. I have tried to contact Don Bailey multiple times like the reply to this poor review with probably tell me to do and no one ever calls back.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We are very sorry you feel this way. Please call 574-254-2010 and ask for Service Manager Dan Bailey to discuss your situation in Private. Thank you.
Ryan made our experience buying a brand new car very
Ryan made our experience buying a brand new car very satisfactory. He gave us a lot of information about the vehicle and the attributes that would benefit our family and that were important in making our decision.
Ryan made our experience buying a brand new car very
Ryan made our experience buying a brand new car very satisfactory. He gave us a lot of information about the vehicle and the attributes that would benefit our family and that were important in making our decision.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your business at The New Michiana! We will always be here for you! Enjoy life in your new Chrysler! Have a great day and a wonderful weekend! :)
So far that service has been very good and been done on
So far that service has been very good and been done on Time. Very pleasant.
So far that service has been very good and been done on
So far that service has been very good and been done on Time. Very pleasant.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your service business at Michiana! We will always be here for you! Have a great day and a wonderful weekend! :)
I've purchased 2 vehicles from this dealership in as many
I've purchased 2 vehicles from this dealership in as many years and it is a pleasure to deal with them
I've purchased 2 vehicles from this dealership in as many
I've purchased 2 vehicles from this dealership in as many years and it is a pleasure to deal with them
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your business again at Michiana! We will always be here for you! Enjoy life in your new Jeep! Have a wonderful week! :)
Ryan was amazing and made the process smooth and easy.
Ryan was amazing and made the process smooth and easy. He was friendly and knowledgeable
Ryan was amazing and made the process smooth and easy.
Ryan was amazing and made the process smooth and easy. He was friendly and knowledgeable
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your business at Michiana! We will always be here for you! Enjoy life in your new Chrysler Pacifica! Have a wonderful weekend! :)
Very helpful Listen me, didn't pressure me in to
Very helpful Listen me, didn't pressure me in to anything. Very nice people there. Love it.
Very helpful Listen me, didn't pressure me in to
Very helpful Listen me, didn't pressure me in to anything. Very nice people there. Love it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your business at Michiana! We will always be here for you! Enjoy life in your new Jeep! Have a wonderful week! :)
Routine oil change & inspection & tire rotation on 3/17.
Routine oil change & inspection & tire rotation on 3/17. Three weeks later overheating engine light appeared on my 2 yo SUV and stalled. Coolant was low & no leak per my local mechanic. Obviously they did not check my fluid levels which is routine maintenance. Very disappointed in level of care given for my newer vehicle.
Routine oil change & inspection & tire rotation on 3/17.
Routine oil change & inspection & tire rotation on 3/17. Three weeks later overheating engine light appeared on my 2 yo SUV and stalled. Coolant was low & no leak per my local mechanic. Obviously they did not check my fluid levels which is routine maintenance. Very disappointed in level of care given for my newer vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We are very sorry you feel this way. This is not how we do business. Please call 574-254-2010 and ask for Service Manager Dan Bailey to discuss your situation in Private. Thank you.
Had new tires installed.
Had new tires installed. Work was done in a timely manner and Kim kept me informed.
Had new tires installed.
Had new tires installed. Work was done in a timely manner and Kim kept me informed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your service business at Michiana! We will always be here for you! Have a wonderful week! :)
I’ve been working with Ryan for over a year trying to
I’ve been working with Ryan for over a year trying to find that perfect deal on a new Wrangler. Ryan has started in touch sharing information, and instantly recognized me by name when he introduced himself on the lot. There is a fine balance between doing all you can to fill the needs is a customer and simply being a nuisance. Ryan is accomplished at striking the right balance.
I’ve been working with Ryan for over a year trying to
I’ve been working with Ryan for over a year trying to find that perfect deal on a new Wrangler. Ryan has started in touch sharing information, and instantly recognized me by name when he introduced himself on the lot. There is a fine balance between doing all you can to fill the needs is a customer and simply being a nuisance. Ryan is accomplished at striking the right balance.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your business at The New Michiana! We will always be here for you! Enjoy life in your new Jeep Wrangler! Have a great day and a wonderful week! :)