Reviews
new truck
I had a very pleasant experience at the dealership. My sales rep Mary Hoopengarner was very pleasant and helpful. She was very knowledgeable about her inventory and made the whole very easy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate your review! thank you for taking the time to acknowledge us! We are glad that you enjoyed your visit and vow to give you WORLD CLASS treatment whenever we have the opportunity. Thanks again from the entire Terre Haute Chevrolet team!
Excellent Dealership to Work With
We have been looking for a used car since December of 2011. We knew what we wanted, but were weighing out our options. We went back to Terre Haute Chevrolet since we just purchased a new vehicle at their sister dealership earlier in 2011. Mary Hoopengarner was our sales person for both purchases. Mary worked really hard to get us in the vehicle we wanted at the price we NEEDED, which was very important to us. The buying process was easy--Steve Sherrer in Finance had our paperwork all ready for us to sign. A huge thank you to all the great people at Terre Haute Chevrolet! Everyone is friendly and professional from the minute you walk in and are greeted by Kelly to dealing with sales, finance and service. Bill Lutes obviously values all of his staff and everyone seems to work well together which creates a very comfortable atmosphere to their customers. I would highly recommend this dealership to anyone in the Wabash Valley and beyond.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate theis GREAT review from th GREAT customer! It makes what we do enjoyable when we here how excited you are! Our team appreciates your review and noticing us and what we stand for! Hopefully we will see alot of your family and friends and be able to give them the same treatment you received! Thanks again, from the entire Terre Haute Chevrolet Team!
Great buying experience
I had a great buying experience with the staff at Terre Haute Chevrolet. They did a great job researching to get me the best financing and got my price where I needed it to be. Everyone was friendly and eager to help. I was initially just looking and had no intention of buying but they gave me a deal I couldn't walk away from.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are extremely happy that you chose us to purchase from. We fully understand that buying are car is a very big purchase and will not disappoint you. thank you for supporting us with this review and look forward to having you as a lifelong customer! Thanks again, from the entire Terre Haute Chevrolet Team!
First car purchase in years
I am not one to buy a car until absolutely necessary . Went into Terre Haute Cheverlote and asked for Mary Hoopengarner, by referral of a friend. I typically do not buy new cars due to being pressured by the sales people to buy that day. Mary never pressured me to buy on the spot but took her time to get to know what I was needing in a vehicle. Thanks to Mary I was able to buy a car that fit my needs and have been very happy since then.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate being able to serve you! Mary must have made a lasting impression on your friend and hopefully now you too. we look forward to serving all your automotive needs in the future. Once again, Thank you from the entire team here at Terre Haute Chevrolet!
Great Job!
I have to say the experience with Terre Haute Cherolet was a great one. Mary Hoopengarner made my purchase very pleasent! Thanks again
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for noticing and making our goal of WORLD CLASS worth it! Our employees strive and focus on the caring of the customer. We appreciate you and our glad to have you on the team! We welcome you from the entire Terre Haute Chevrolet team!
Buying a used car for my Daughter
We shopped all over the Wabash Valley for a car for my Daughter. Not only did Terre Haute Chevrolet have the best price by far they had best selection of all the car lots we visited. Our Salesperson Rich Kirchner made my Daughter feel very special buying her first car. I would reccomend Terre Haute Chevrolet to anyone looking for a new or used vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the GREAT survey!! We appreciate the feedback but want you to know we owe this service to you!! This kind or WORLD CLASS treatment is what we specialize in and focus on daily with all employees. We look forward to overwhelming you again on each service visit.. see you soon!! The Terre Haute Chevrolet Team!!!
#1 Dealership
I purchased my vehicle from this dealship and get service work done on my vehicle regularly at this dealership. I always get great service. All of the employees I have communicated with and dealt with provide me with great service. I enjoy taking my vehicle to this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the GREAT reply! We value every customer and try to provide all with outstanding customer service. We look forward to seeing you on your next service appt. and providing you with this same service again and again!!! Once again, thank you from the Terre Haute Chevrolet Team!!
new car buy
Just an outstanding dealership overall,our salesman (Jason Swarens)had extremely high knowledge of every new Chevrolet he showed us...everyone at the dealership was very very happy and friendly...Ive never felt my bussiness so wanted anywhere like I did there...definitly will buy there again!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
we appreciate you showing your support of our dealership with this EXCELLENT survey!!!We want all customers to know our sales team is very knowledgable in Chevrolet products.. We are the Wabash Valley's #1 Chevrolet Dealership and strive to be the best of the best!!! Once again, Thank you from the entire Terre Haute Chevrolet Team!!
Just shopping and ended up buying
i was treated excellent throughout the entire time frim start to finish while shopping for a car. i did not think I would have bought a car and i ended up buying!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for letting us serve your automotive needs!! At Terre Haute Chevrolet we know you could spend your hard earned money anywhere and chose us. We vow to give you and your vehicle the care you deserve! Thanks again from the Entire Terre Haute Chevrolet Team!
trust
For the past 6 years I have been dealing with chavy of Terre haute / saturn. Befire this my family had been with the same dealer for almost 20 years. Needless to say my whole family deals with Chevy also. The personal satisfaction and great communication we have been given is definately a huge standout especially in the economy today which most people have cut out a lot of the one on one customer relations. This can not be said about Chevy what so ever. No matter what the situation they have always been right there to help also. I have referred many friends to Chevy using most salesman on a first name basis because I feel I'm comfortable enough to do so. Great teamwork.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase