Reviews
Great service
Staff is very professional and helpful Explanations are clear especially for someone like me whose native language isn’t English Customer service is perfect
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent
The service agent was very warm welcoming. He offered other services that and beneficiary. He also paid attention to details.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
Fast, courteous service. Shuttle service was a plus and the recall was done quickly. Facilities were clean and offered a lot of amenities to the customers
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
20,000 mile checkup
The personalized care and attention to our service request. The service technition was very helpful. They tried to solve problem that was present when car was purchased.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
Friendly and always willing to assist you. Always calls to follow up on how your service went. Very thorough and clean facility
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent service
Timely and frequent communication from Service Representative painted a complete picture of the issues and necessary actions to remediate them. An excellent loaner vehicle kept me mobile while the process was completed.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Awesome Service!! Highly recommended!!!
Great customer service, good communication. Quick and Quality service, clean facility, friendly staff. As always I enjoy going to Audi Raleigh.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
Sales representative was so helpful to purchase our vehicle. I hope with his help we got the better price for our vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Audi Raleigh - Tried and True
Jason Tremlett, Sales Manager at Audi Raleigh, is a pleasure to work with! Very friendly, knowledgeable and quick to respond. You can tell he knows Audi's and their competitors, inside and out. I trust his ability to evaluate and explain the selling features of every model and package Audi offers. I have built a relationship with Jason over the years, and he's one of the reasons I leased my first Audi, 10 years ago. I keep coming back to Audi Raleigh, specifically because of him.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent first-time service visit to Audi Raleigh
The service was done on-time and I was provided professional and friendly service, the process was explained to me when I dropped my vehicle, the estimated cost was provided, and a loaner vehicle was ready when check-in was complete. Audi Raleigh made the entire process easy and streamlined.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase