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Audi Raleigh

(910 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
New (919) 301-0533 (919) 301-0533
Used (919) 348-4083 (919) 348-4083
Service (919) 747-3454 (919) 747-3454

Reviews

(910 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great service

Staff is very professional and helpful Explanations are clear especially for someone like me whose native language isn’t English Customer service is perfect

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent

The service agent was very warm welcoming. He offered other services that and beneficiary. He also paid attention to details.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

Fast, courteous service. Shuttle service was a plus and the recall was done quickly. Facilities were clean and offered a lot of amenities to the customers

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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20,000 mile checkup

The personalized care and attention to our service request. The service technition was very helpful. They tried to solve problem that was present when car was purchased.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

Friendly and always willing to assist you. Always calls to follow up on how your service went. Very thorough and clean facility

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent service

Timely and frequent communication from Service Representative painted a complete picture of the issues and necessary actions to remediate them. An excellent loaner vehicle kept me mobile while the process was completed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Awesome Service!! Highly recommended!!!

Great customer service, good communication. Quick and Quality service, clean facility, friendly staff. As always I enjoy going to Audi Raleigh.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

Sales representative was so helpful to purchase our vehicle. I hope with his help we got the better price for our vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Audi Raleigh - Tried and True

Jason Tremlett, Sales Manager at Audi Raleigh, is a pleasure to work with! Very friendly, knowledgeable and quick to respond. You can tell he knows Audi's and their competitors, inside and out. I trust his ability to evaluate and explain the selling features of every model and package Audi offers. I have built a relationship with Jason over the years, and he's one of the reasons I leased my first Audi, 10 years ago. I keep coming back to Audi Raleigh, specifically because of him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent first-time service visit to Audi Raleigh

The service was done on-time and I was provided professional and friendly service, the process was explained to me when I dropped my vehicle, the estimated cost was provided, and a loaner vehicle was ready when check-in was complete. Audi Raleigh made the entire process easy and streamlined.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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