Reviews
Fast eazy to work with and very respectful I would
Fast eazy to work with and very respectful I would recommend to a friend 5 out of 5
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
"5 out of 5" brings a smile to our faces. Thank you for such positive feedback. If you need anything down the road, feel free to give us a call or stop by Don's Ford!
Scott was very helpful in getting me out of my lease into
Scott was very helpful in getting me out of my lease into a new vehicle to buy. It is always so nice to do business with someone who cares and is so helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're glad to hear that Scott provided such helpful service at Don's Ford! It's great knowing you had a positive experience transitioning from your lease into a new vehicle. Thank you for choosing us and see you next time!
I wouldn’t go anywhere and and to anyone else to buy a
I wouldn’t go anywhere and and to anyone else to buy a car. Truly an amazing experience and place.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks a million for leaving us a review and sharing positive feedback. We'd love to serve you again! Feel free to reach out to us at Don's Ford whenever there's a need.
Never have parts on hand or enough technicians it’s a
Never have parts on hand or enough technicians it’s a hurry up and wait drop it off and you here both till the end of the day and it’s not complete
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hello, I apologize for the inconvenience you've experienced with our parts availability and service timing. We strive to provide efficient service, so it's disappointing to hear about your experience. Please reach out if you'd like to address this further or have any other concerns. I'd be happy to assist you personally. Thank you, Billy Melendez Service Manager bmelendez@carbonecars.com
Excellent service in a timely manner.
Excellent service in a timely manner. Friendly and made sure that all my questions were answered
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello! Thanks for your positive feedback! If you need any further assistance, feel free to reach out to us at Don's Ford. We'd be delighted to help you again!
My experience with the dealership is that they are Very
My experience with the dealership is that they are Very accommodating. Everyone is so kind.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We are happy to hear that our team at Don's Ford exceeded your expectations. We hope to see you again soon!
Great service!
Great service! Completed quickly and they kept me informed . Very happy with work done on my car and also Don's Ford employees.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words! We're glad to hear that our team at Don's Ford provided quick and informative service. We appreciate your support! Remember, we're here to help if you need anything or have questions!
Service advisor Dave, never once returned my calls or
Service advisor Dave, never once returned my calls or gave correct information In the 4 weeks my car was there. I had to call twice a day just for Dave to tell me he was going to call me back and never once did. When we did get the chance to talk, it was full of incorrect information and telling me I'd get a loaner car tomorrow. Well after 20+ days of that I had to talk to either Mark or John to get anything moved forward. I talked to John for about 5 minutes and had my rental and all my questions answered. This is a real and serious problem here.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Hello, Thank you for sharing your experience. It's concerning to hear about the lack of communication and incorrect information provided during your service visit. Please reach out if you'd like to discuss further or need additional assistance. Thank you, Billy Melendez Service Manager bmelendez@carbonecars.com
Scott Rissucci is the best salesperson to work with.
Scott Rissucci is the best salesperson to work with. He is attentive, and was very quick with replies. We will continue to do business with Don’s as long as Scott is there.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the five stars, William! We'd give you a 6-star experience if we could! It's wonderful to hear Scott helped you and everything worked out nicely. If you have questions about your new ride or need any assistance, you can always reach out to Scott and the Don's Ford crew. Enjoy your new car!
Very professional , explained everything before
Very professional , explained everything before proceeding with the repairs . Even though the repairs were not anticipated
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words! We’re thrilled to hear you had a great experience with us. Great service is what we strive for, and your feedback means the world to our team at Don's Ford. We look forward to seeing you again soon!