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Tri-City Subaru

(739 reviews)
Visit Tri-City Subaru
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–5:00pm 7:30am–4:00pm
Sunday Closed Closed
2018 state dealer award
View 2 awards
2018 state dealer award
2018 consumer dealer award

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New (877) 645-7414 (877) 645-7414
Used (855) 525-0182 (855) 525-0182
Service (866) 601-4871 (866) 601-4871

Inventory

See all 243 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since April 2025.
We were established in 1965 on the philosophy of exceptional customer service and competitive pricing the same family management is still in place and has stood the test of time. You have many options when buying a New or Pre-Owned vehicle and we hope to earn your business. Our integrity rides away in everything we sell and we do it right.
Everything We Do Is Driven By You!

Service center

Phone number (866) 601-4871

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
7:30am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(739 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tri-City Subaru from DealerRater.

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My daughter bought a car as part of an interstate move to

My daughter bought a car as part of an interstate move to NH. It was a hectic, dynamic time for her. Cody Mundo was a great sales person; he took the time to listen to what she was looking for and help her make a good match on her first visit. He then stayed in touch with her (but not in an annoying way) while she managed her move, was flexible in working with her schedule and provided excellent customer service throughout the purchasing process. We very much appreciate his knowledge, transparency and positive demeanor. I would buy from Tricity again.

My daughter bought a car as part of an interstate move to

My daughter bought a car as part of an interstate move to NH. It was a hectic, dynamic time for her. Cody Mundo was a great sales person; he took the time to listen to what she was looking for and help her make a good match on her first visit. He then stayed in touch with her (but not in an annoying way) while she managed her move, was flexible in working with her schedule and provided excellent customer service throughout the purchasing process. We very much appreciate his knowledge, transparency and positive demeanor. I would buy from Tricity again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Third time is the charm… kind of kidding.

Third time is the charm… kind of kidding. Third time purchasing a car at TriCity and it was great! Anthony and all the staff were attentive and responsive! Thanks for getting me into my new Crosstrek!

Third time is the charm… kind of kidding.

Third time is the charm… kind of kidding. Third time purchasing a car at TriCity and it was great! Anthony and all the staff were attentive and responsive! Thanks for getting me into my new Crosstrek!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Lora, thank you for choosing Tri-City Subaru again and for sharing your review! We will be sure to pass along your kind words to Anthony and the team. Enjoy your new Subaru Crosstrek!

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12/10/25 First time using TriCity Subaru service

12/10/25 First time using TriCity Subaru service department for my '22 Outback. Great experience. Danielle at the service desk was a pleasure to deal with. Excellent communication via texts with her throughout the day that my car was there. Very flexible on scheduling an appointment, including drop off and pick up times. I will definitely use Tri City again for future service needs. Highly recommend.

12/10/25 First time using TriCity Subaru service

12/10/25 First time using TriCity Subaru service department for my '22 Outback. Great experience. Danielle at the service desk was a pleasure to deal with. Excellent communication via texts with her throughout the day that my car was there. Very flexible on scheduling an appointment, including drop off and pick up times. I will definitely use Tri City again for future service needs. Highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Pam, we are ecstatic to receive your feedback! We are delighted to hear that Danielle and the rest of the team made your first service visit a success. We are grateful for your five-star review and we look forward to serving you and your '22 Subaru Outback next time at Tri-City Subaru!

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Ricky and the staff at TRI City were incredible.

Ricky and the staff at TRI City were incredible. Top notch service. Thanks for your incredible customer service!

Ricky and the staff at TRI City were incredible.

Ricky and the staff at TRI City were incredible. Top notch service. Thanks for your incredible customer service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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All went smoothly, 12 month service on a Crosstrek.

All went smoothly, 12 month service on a Crosstrek. Text updates while waiting were a nice touch. 5 stars for Danielle in Service Dept. BUT Deduct 1 star for the phone appointment system. I felt like I had to dumb down my interaction with the bot.

All went smoothly, 12 month service on a Crosstrek.

All went smoothly, 12 month service on a Crosstrek. Text updates while waiting were a nice touch. 5 stars for Danielle in Service Dept. BUT Deduct 1 star for the phone appointment system. I felt like I had to dumb down my interaction with the bot.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Polly, thank you for sharing your feedback. It's fantastic to hear that Danielle and the team provided smooth and seamless service. We will pass along your kind words. We also understand your frustrations regarding our phone appointment system, and we will make sure it is internally addressed. We appreciate your business and hope to see you again at Tri-City Subaru!

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Real people were excellent.

Real people were excellent. Getting to one was horrible. Not being able to speak to a human is a lousy way to begin a service experience.

Real people were excellent.

Real people were excellent. Getting to one was horrible. Not being able to speak to a human is a lousy way to begin a service experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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My recent car purchase was easier and faster than

My recent car purchase was easier and faster than expected. Sheila T is a fabulous sales rep. She is very knowledgeable without the pressure. The overall experience was great and the new car is, too! Lowest prices in the area.

My recent car purchase was easier and faster than

My recent car purchase was easier and faster than expected. Sheila T is a fabulous sales rep. She is very knowledgeable without the pressure. The overall experience was great and the new car is, too! Lowest prices in the area.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Caroline, hearing you say zero pressure and knowledge are best friends is music to our ears! It's wonderful to know that Sheila and our team made your car-buying experience smooth and enjoyable. We at Tri-City Subaru truly value your business and feedback. Enjoy your new ride! See you on the road.

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I've been going there for along time and never had bad

I've been going there for along time and never had bad service , they are kind and understanding and the experience always excellent!!

I've been going there for along time and never had bad

I've been going there for along time and never had bad service , they are kind and understanding and the experience always excellent!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Hi Lucy, we strive for excellent experiences so we are so pleased to hear you always receive just that at Tri-City Subaru! We value your business and we look forward to assisting you for years to come.

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Staff is very attentive, prompt and detail-oriented.

Staff is very attentive, prompt and detail-oriented. The shuttle service is just awesome, and customer car loaner as an option is available right there if need be.

Staff is very attentive, prompt and detail-oriented.

Staff is very attentive, prompt and detail-oriented. The shuttle service is just awesome, and customer car loaner as an option is available right there if need be.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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Dealer response

Raul, thank you for sharing your feedback about our attentive team and helpful shuttle service options! We hope to see you again at Tri-City Subaru! Safe travels ahead!

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If there’s anyone we’re truly thankful for, it’s Autumn

If there’s anyone we’re truly thankful for, it’s Autumn and the entire Tri-City Subaru team. From start to finish, they were kind, patient, and incredibly understanding throughout the entire car-buying experience. We’re absolutely thrilled with our new vehicle—it’s everything we wanted and more. Even after doing plenty of research, we’re still discovering new features that make us love it even more each day. What really stood out was the level of care and dedication the staff showed. The team went above and beyond to make sure we got a deal that truly worked for us. They even stayed well past closing time, sacrificing time with their own families just to make sure we were taken care of. That kind of commitment is rare and deeply appreciated. A special thank-you to Autumn and to Ben—you both handled us with patience and professionalism even when we were tired and indecisive late into the night. We’re so grateful for the way you invested your time and energy into helping us drive home in the perfect car. To the Tri-City Subaru family—thank you for treating us with kindness and respect, and for helping us find a vehicle we genuinely love. We couldn’t be happier!

If there’s anyone we’re truly thankful for, it’s Autumn

If there’s anyone we’re truly thankful for, it’s Autumn and the entire Tri-City Subaru team. From start to finish, they were kind, patient, and incredibly understanding throughout the entire car-buying experience. We’re absolutely thrilled with our new vehicle—it’s everything we wanted and more. Even after doing plenty of research, we’re still discovering new features that make us love it even more each day. What really stood out was the level of care and dedication the staff showed. The team went above and beyond to make sure we got a deal that truly worked for us. They even stayed well past closing time, sacrificing time with their own families just to make sure we were taken care of. That kind of commitment is rare and deeply appreciated. A special thank-you to Autumn and to Ben—you both handled us with patience and professionalism even when we were tired and indecisive late into the night. We’re so grateful for the way you invested your time and energy into helping us drive home in the perfect car. To the Tri-City Subaru family—thank you for treating us with kindness and respect, and for helping us find a vehicle we genuinely love. We couldn’t be happier!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Jeremy, thank you for your wonderful review of Autumn and the team! We truly appreciate your business and wish you many safe and happy miles in your new car! - Tri-City Subaru

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