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Kia of Lake Charles

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (26 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (26 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Ken & Corinne Granger Oberlin,La

This is out 3rd new car purchase at Kia of Lake Charles. Great place, Great Pepole. Thank you Gilbert and your sales team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Awesome Dealership

Drove four hours to buy a car from Kia of Lake Charles. Troy Matte went above and beyond to make the experience of my daughter getting her first new car very memorable. Competent and honest are the two words to describe our dealings for this purchase. Thanks Cor making the process easy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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The sales team went above and beyond the call.

I went in with the expectation of not being able to get a car. I had been to chevy, ford, and Toyota that day and they all couldn't get financing for me. Happy on the finance team there is the greatest and he worked. I got a superb interest rate. Before even trying the sales member walked the lot with me and he assured that they could help. I was looking for a standard and he double checked every car on the lot. They only had 1 which is the only bad thing. The other's uad none. If you are looking for a new or used car i advice you check out kia and find Steve. He will help you with anything and everything.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Shell

Great service, sales staff, great car, and overall great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great car and good service

Great car and good service. Clean facilities and friendly staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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car buying experience

Kia staff made our car buying process quick and easy! Our salesman made sure we received the best deal and made us feel very comfortable!Thanks for all the help

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Recommend KIA of Lake Charles La

Kia staff made our car buying process fast and easy! Our salesman Lee made sure we received the best deal and made us feel very comfortable! Our second vehicle with Kia of Lake Charles.. very pleased!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Super Sales & Swift Service

Gilbert is a great, friendly and fair sales mgr that really hooked me up with the Optima I wanted and the kind, sweet Korey made the sale so nice. Their "credit man" in Finance dept is the best. He made the process easy and stress-free. Their service dept staff is always courteous and professional, willing to work w/you on return your ride fast as possible.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Highly recommended!

Thank you so much Gilbert! I went in hoping to leave with a nice used car and ended up getting a great deal on a new car that I love! This was my first time purchasing a new vehicle and you made it such a wonderful experience. I would recommend anybody looking to purchase a car to go see the friendly staff at KIA of Lake Charles!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Tracey, Lake Charles

Kudos to the sales team at Kia of LC! You all made purchasing a brand new vehicle stress-free, haggle-free and streamlined. Super friendly and informative sales team!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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