Reviews
I recently had my car in for service at Acura of Wichita,
I recently had my car in for service at Acura of Wichita, and Byron and the entire service team took great care of both me and my vehicle. From start to finish, the experience was smooth, professional, and stress-free. They kept me informed throughout the process and made sure everything was handled with care. I truly appreciate their attention to detail and excellent customer service. Highly recommend!
I recently had my car in for service at Acura of Wichita,
I recently had my car in for service at Acura of Wichita, and Byron and the entire service team took great care of both me and my vehicle. From start to finish, the experience was smooth, professional, and stress-free. They kept me informed throughout the process and made sure everything was handled with care. I truly appreciate their attention to detail and excellent customer service. Highly recommend!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service provided as always.
Great service provided as always. Service representative provided a clear explanation of what was going to be conducted and answered all my questions.
Great service provided as always.
Great service provided as always. Service representative provided a clear explanation of what was going to be conducted and answered all my questions.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great customer service !
Great customer service !! I had my 3 grandsons with me and Byron was able to find me a loaner at the last minute, so could do our errands while the car was being serviced.
Great customer service !
Great customer service !! I had my 3 grandsons with me and Byron was able to find me a loaner at the last minute, so could do our errands while the car was being serviced.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service Dept was very professional, polite and
Service Dept was very professional, polite and knowledgeable. Really appreciate getting the loaner vehicle, that makes this service very easy
Service Dept was very professional, polite and
Service Dept was very professional, polite and knowledgeable. Really appreciate getting the loaner vehicle, that makes this service very easy
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dealership has a great service department.
Dealership has a great service department. Their staff is skilled and accommodating. I would highly recommend them.
Dealership has a great service department.
Dealership has a great service department. Their staff is skilled and accommodating. I would highly recommend them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This is not only the Best Acura dealership that Ive ever
This is not only the Best Acura dealership that Ive ever dealt with, but the Best Dealership of any brand that I've ever dealt with...and I also worked for a large Kansas multi-brand dealership for 3 years several years ago, in the internet marketing dept. Acura of Wichita excels in all departments!! Thank you fir your great service!!
This is not only the Best Acura dealership that Ive ever
This is not only the Best Acura dealership that Ive ever dealt with, but the Best Dealership of any brand that I've ever dealt with...and I also worked for a large Kansas multi-brand dealership for 3 years several years ago, in the internet marketing dept. Acura of Wichita excels in all departments!! Thank you fir your great service!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Experience was pretty typical.
Experience was pretty typical. It was nice they did allow an extended test drive without a salesperson. The salesperson was very, very pushy with addons post-sale and I was contemplating walking from the deal. Also, post-sales service was almost like they did not want to deal with the car. We brought it back for a rattle and they were unable to duplicate it several times even after explaining it to them on the phone until I showed them in the parking lot.
Experience was pretty typical.
Experience was pretty typical. It was nice they did allow an extended test drive without a salesperson. The salesperson was very, very pushy with addons post-sale and I was contemplating walking from the deal. Also, post-sales service was almost like they did not want to deal with the car. We brought it back for a rattle and they were unable to duplicate it several times even after explaining it to them on the phone until I showed them in the parking lot.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
The car didnt have the options that we were told that it
The car didnt have the options that we were told that it had. Have to use a cord for apple car play to work. I don't feel it was a good price on the car and not a good price on the trade.
The car didnt have the options that we were told that it
The car didnt have the options that we were told that it had. Have to use a cord for apple car play to work. I don't feel it was a good price on the car and not a good price on the trade.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Jeremy was extremely helpful in follow through and made
Jeremy was extremely helpful in follow through and made sure my car was ready. He and Jeremy, who was my day-to-day contact, were on the ball. I am from CT and despite the distance the process of reviewing my new car and evaluating my trade went seamlessly. The car arrived safe and sound 1500 miles later. Thank you both.
Jeremy was extremely helpful in follow through and made
Jeremy was extremely helpful in follow through and made sure my car was ready. He and Jeremy, who was my day-to-day contact, were on the ball. I am from CT and despite the distance the process of reviewing my new car and evaluating my trade went seamlessly. The car arrived safe and sound 1500 miles later. Thank you both.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Staff polite and helpful.
Staff polite and helpful. Very much appreciate the video survey of the car by the service tech.
Staff polite and helpful.
Staff polite and helpful. Very much appreciate the video survey of the car by the service tech.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair