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Leif Johnson Ford of Manor

(1,820 reviews)
Visit Leif Johnson Ford of Manor
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 8:00am–8:00pm 7:00am–7:00pm
Tuesday 8:00am–8:00pm 7:00am–7:00pm
Wednesday 8:00am–8:00pm 7:00am–7:00pm
Thursday 8:00am–8:00pm 7:00am–7:00pm
Friday 8:00am–8:00pm 7:00am–7:00pm
Saturday 8:00am–7:00pm 8:00am–5:00pm
Sunday Closed Closed
2023 consumer dealer award
View 3 awards
2023 consumer dealer award 2022 consumer dealer award 2015 consumer dealer award
New (817) 918-7260 (817) 918-7260
Used (817) 918-7248 (817) 918-7248
Service (817) 918-7241 (817) 918-7241

Reviews

(1,820 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Leif Johnson Ford of Manor from DealerRater.

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I drove to Riata Ford Manor-Leif Johnson, on the day

I drove to Riata Ford Manor-Leif Johnson, on the day before Thanksgiving knowing exactly what I wanted. There was a young man outside by the name of LaMarcus Burnette, enjoying the weather and he asked me if he could help me. I told him I was looking for a sales person, but not a pushy one. . He told me he was a sales person and he wasn’t pushy so I told him let’s talk. Riata did not have the exact vehicle on the lot that I wanted because I had a preference in the interior color and I wanted a 4 wheel drive. LaMarcus had to do some shuffling here and there but was able to get me the vehicle I wanted. He even delivered it to my house. I noticed there were no floor mats in the vehicle and he brought some to me on his way home from work one night. LaMarcus Burnette also listened to me when I told him I was recovering from back surgery. He asked how much of my time I could give him. I told him and he made it happen within my timeframe. He asked and made sure I was ok throughout the sale and made sure I was as comfortable as possible. This was my third experience as a buyer from Riata Ford over the years and I have never encountered a pushy sales person there. I feel very confident with my recent purchase just as I have in the past. I know I can call LaMarcus anytime if I encounter an issue and I know that Riata Ford will be nearby whenever I need service for my new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excelente servicio.

Excelente servicio. Muy amables y me brindaron shuttle para llevarme a mi casa y no tener que esperar ahí. Gracias por el gran servicio.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I dealt with both service advisor's Tony Miller and Otay

I dealt with both service advisor's Tony Miller and Otay Martinez, and highly recommend both. The service tech Erik Yonkin did an excellent job, above and beyond my expectations.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very timely and courtsey.

Very timely and courtsey. The work was completed without any supervision from the customer responding.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Thy have done oil change service for my car , happy to

Thy have done oil change service for my car , happy to helping me with pickup and delivery but after 2 days I saw oil drop on my garage and drive way , it make go there and they checked, they told me, after oil change the mechanic did not clean it properly that’s why oil was dripping. Come on this is Ford dealership how it’s possible, the mechanic be that much unprofessional and careless? I have checked under neat of the car , the underneath cover is super greasy. What you guys recommend?

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I recommend this dealership.

I recommend this dealership. Please visit and take the best from the mobile service team. The mobile service technician is very good and customer focused.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I’ve been going to Riata Ford in Manor for 13 years and

I’ve been going to Riata Ford in Manor for 13 years and they continue to provide great service. I’ve tried others but I keep going back for a reason.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

They got me in immediately and found that I had a rock

They got me in immediately and found that I had a rock between the dust cover and the brake rotor on the rear of my expedition. They remove the rock and did not charge me for the service which I couldn’t believe they did.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Always have loved Leif Johnson Ford.

Always have loved Leif Johnson Ford. Now ai actually work here. Had my vehicle serviced on from great Dealership Advisor Tony Miller and great mechanics Billy & Ian looking out for me and my vehicle. Excellent jobs on both ends. Would recommend Tony Miller to any and all customers!! Thanks again , John A.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great Service.

Great Service. Your team made it very easy to pick up my truck from my house and bring it back. It would have been a nice touch if the Ford Lightning would have been charged, considering this was a recall appointment and not just a regular service request. Also, it is odd that this was a required visit even though it ended up being just a software update.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.