Reviews
The best experience buying a truck.
The best experience buying a truck. Honest, fair, and no pit bull following you around!
The best experience buying a truck.
The best experience buying a truck. Honest, fair, and no pit bull following you around!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Mandy, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Competitive pricing, professional service, quick response
Competitive pricing, professional service, quick response time, and a fantastic overall experience. The entire process was low stress, which was very much valued and appreciated. Highly recommend any of the Hiley dealerships for your automotive needs.
Competitive pricing, professional service, quick response
Competitive pricing, professional service, quick response time, and a fantastic overall experience. The entire process was low stress, which was very much valued and appreciated. Highly recommend any of the Hiley dealerships for your automotive needs.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Derek, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
Chris Pingel made the car buying experience fast & easy.
Chris Pingel made the car buying experience fast & easy. Had me leaving with a brand new truck! When you go to Hiley GMC, definitely ask for Chris.
Chris Pingel made the car buying experience fast & easy.
Chris Pingel made the car buying experience fast & easy. Had me leaving with a brand new truck! When you go to Hiley GMC, definitely ask for Chris.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Alecc, thank you for your kind review; we are happy to pass along your comments to the team here at Hiley Buick GMC of Fort Worth! We are always more than happy to assist you if anything else comes up. Take care!
The advisors and technicians are very helpful, attentive
The advisors and technicians are very helpful, attentive and knowledgeable about the issues that are occurring with the vehicle.
The advisors and technicians are very helpful, attentive
The advisors and technicians are very helpful, attentive and knowledgeable about the issues that are occurring with the vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
I received an add on Facebook for Hiley GMC Buick of Ft
I received an add on Facebook for Hiley GMC Buick of Ft Worth. I had been looking locally in Lubbock Texas. While looking at their on-line inventory, I noted that several models had fantastic discounts and rebates. I couldn't get anywhere near these advertised prices in Lubbock and the saving was more than enough to warrant a trip to look in person. Brenden was so helpful before the trip and accommodating in person. Long story made short; buy from. Hiley and ask for Brenden. They'll treat you right!
I received an add on Facebook for Hiley GMC Buick of Ft
I received an add on Facebook for Hiley GMC Buick of Ft Worth. I had been looking locally in Lubbock Texas. While looking at their on-line inventory, I noted that several models had fantastic discounts and rebates. I couldn't get anywhere near these advertised prices in Lubbock and the saving was more than enough to warrant a trip to look in person. Brenden was so helpful before the trip and accommodating in person. Long story made short; buy from. Hiley and ask for Brenden. They'll treat you right!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your kind review; we are happy to pass along your comments to the team here at Hiley Buick GMC of Fort Worth! If you have any further questions, please give us a call. We're always happy to help!
I received an add on Facebook for Hiley GMC Buick of Ft
I received an add on Facebook for Hiley GMC Buick of Ft Worth. I had been looking locally in Lubbock Texas. While looking at their on-line inventory, I noted that several models had fantastic discounts and rebates. I couldn't get anywhere near these advertised prices in Lubbock and the saving was more than enough to warrant a trip to look in person. Brenden was so helpful before the trip and accommodating in person. Long story made short; buy from. Hiley and ask for Brenden. They'll treat you right!
I received an add on Facebook for Hiley GMC Buick of Ft
I received an add on Facebook for Hiley GMC Buick of Ft Worth. I had been looking locally in Lubbock Texas. While looking at their on-line inventory, I noted that several models had fantastic discounts and rebates. I couldn't get anywhere near these advertised prices in Lubbock and the saving was more than enough to warrant a trip to look in person. Brenden was so helpful before the trip and accommodating in person. Long story made short; buy from. Hiley and ask for Brenden. They'll treat you right!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We traveled over 500 miles to purchase our vehicle from
We traveled over 500 miles to purchase our vehicle from Hiley Buick GMC of Fort Worth, and it was absolutely worth it! From start to finish, the entire staff was incredibly friendly and welcoming. Taylor, our salesman, was amazing?thorough, extremely knowledgeable about the vehicle, and professional while also making the process fun with his great sense of humor. He took the time to answer all our questions and, best of all, was never pushy, which made the experience stress-free. Ron in finance was also fantastic. He was professional, knowledgeable, and had a great sense of humor, making what can sometimes be the most stressful part of buying a car feel easy and enjoyable. The long trip was well worth it for such an exceptional experience. We highly recommend Hiley Buick GMC of Fort Worth to anyone looking for a great car-buying experience. The entire team is top-notch, and we couldn?t be happier with our 2025 Yukon!
We traveled over 500 miles to purchase our vehicle from
We traveled over 500 miles to purchase our vehicle from Hiley Buick GMC of Fort Worth, and it was absolutely worth it! From start to finish, the entire staff was incredibly friendly and welcoming. Taylor, our salesman, was amazing?thorough, extremely knowledgeable about the vehicle, and professional while also making the process fun with his great sense of humor. He took the time to answer all our questions and, best of all, was never pushy, which made the experience stress-free. Ron in finance was also fantastic. He was professional, knowledgeable, and had a great sense of humor, making what can sometimes be the most stressful part of buying a car feel easy and enjoyable. The long trip was well worth it for such an exceptional experience. We highly recommend Hiley Buick GMC of Fort Worth to anyone looking for a great car-buying experience. The entire team is top-notch, and we couldn?t be happier with our 2025 Yukon!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dolores, we're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!
Usually regret buying a vehicle, but this was a very fast
Usually regret buying a vehicle, but this was a very fast experience. From start to finish they answered my questions and listened to my concerns. Really lived it!!!!
Usually regret buying a vehicle, but this was a very fast
Usually regret buying a vehicle, but this was a very fast experience. From start to finish they answered my questions and listened to my concerns. Really lived it!!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Nathaniel, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
My sales guy was Chris, he was very nice and
My sales guy was Chris, he was very nice and professional. We got the sale done in a timely manner.
My sales guy was Chris, he was very nice and
My sales guy was Chris, he was very nice and professional. We got the sale done in a timely manner.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I paid cash for a 2025 Buick Encire GX ST.
I paid cash for a 2025 Buick Encire GX ST. Dealt with Chris Pringle (salesman) and Robert Olson, (customer mgr). Horrible experience. Almost impossible to get a real person to answer their phone. Virtually no follow-up after the sale. And, in my dealings with them, I experienced questionable integrity, at best. Also their attempts to sell you things you don’t need like extended car warranty and Sirius and GMC apps and subscriptions are relentless. Even though I got a good price on my car, in the end it was not worth it. I would rather pay a little more for a car and trust the people I’m working with because it will be cheaper in the long run. My advice is to avoid this place at all costs.
I paid cash for a 2025 Buick Encire GX ST.
I paid cash for a 2025 Buick Encire GX ST. Dealt with Chris Pringle (salesman) and Robert Olson, (customer mgr). Horrible experience. Almost impossible to get a real person to answer their phone. Virtually no follow-up after the sale. And, in my dealings with them, I experienced questionable integrity, at best. Also their attempts to sell you things you don’t need like extended car warranty and Sirius and GMC apps and subscriptions are relentless. Even though I got a good price on my car, in the end it was not worth it. I would rather pay a little more for a car and trust the people I’m working with because it will be cheaper in the long run. My advice is to avoid this place at all costs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car