Reviews
Write a reviewWORST SHOPPING EXPERIENCE!!!!!!!
Worst shopping experience. To start the sales man was very unprofessional and had little to no knowledge about the vehicle I was looking at. In addition he showed lack of interest in me buying a car. After I looked at the car i asked him a couple of simple questions about the condition of the car he responded with a quick "i don't know, i just buy the cars and don't really look at them." The worst part of this experience is that the sales man has no understanding in the difference between a down payment being included or excluded in the advertised price. Online it says to print out the add with the sale price and show it to them at the time of arrival. when i showed this add to him he responded with "oh you brought that STUPID add from online" and continued with "thats not the price its only to bring people" and to continue with his ignorance he went to bashing me with comments stating that the car i was looking at did not fit my personality that those where real cars and i needed to look at something of my level. he went on with many more comments and basically implied that i should take my business else where. and so i did. Never again looking at this place. DO NOT EVEN WASTE YOUR TIME WITH THIS DEALER.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Dear Sir or Madam , I first apologize for the poor experience you might have had but our establishment prides itself on customer service and upholds it reputation. With Thant being said I would have to ask what location dealer you visited? and have any further detail on who assisted you? Thank You
Bad Service
Overall I would not recommend anyone to this dealer, bad service.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Dear Sir or Madam , I first apologize for the poor experience you might have had but our establishment prides itself on customer service and upholds it reputation. With Thant being said I would have to ask what location dealer you visited? and have any further detail on who assisted you? Thank You
2012 mitsubish eclips
I bought 3 cars from Roadmaster , all 3 cars were excellent cont. If something ent wrong with the car within its warranty Benny would always take care of it. Roadmaster ....has a great staff and Benny is a good business man. I would definitely recommend this dealership. Soon I will be going back for my 4th car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
2009 Honda Accord EXL-V6 Purchase
Road Masters seemed very helpful when conducting purchase and ensured the check engine light engine that was on when I first saw the car would be repaired before I picked up the vehicle. The check engine was never really repair as the dealer had stated and I did not find this out until I had already made my purchase. I also asked the Owner Benny for proof of the check engine light repair which he could not produce. In all my purchase was ok but the car had serious problems that were not resolved before I purchased and I was lied to about the original repair as it was never performed.
- Customer service 2.0
- Buying process 3.0
- Quality of repair 1.0
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
NOT A "USED CAR SALESMAN"
Great Service very friendly and professional "USED CAR" sales people made every effort to insure and assure sale was pleasant process Would use again and recommend to friends see Ivan thanks for your help
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We, really appreciate your kind words and are so glad that you are enjoying the vehicle, We put forth every effort to ensure each experience is a pleasant one, Thanks Again, Roadmasters 2, Inc Staff
BMW 325i Coupe 2009
I just purchased a 2009 325i 2 door coupe for my son, and we are so happy that we found Roadmasters 2. They are outstanding in all areas. We are very happy and will be going there in the near future. The price for my sons car could not be beat we saved at least 4,000 dollars, they also have a great extended warranty program that cannot be beat either. Thank You Roadmasters2 Andrea
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank You Andrea , We are glad we could assist you and your son to get the vehicle you really wanted and as always we do our very best to beat the competitor. We hope to see you again soon for your next purchase. Congrats and Enjoy, Roadmasters 2, Inc Staff
very very very unprofessional
I bought a car from them and when the car broke within the warranty period, they just refused to help. Just don't go there.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Overall Excellent
I live very close to this dealer, I had shopped around at other local queens Dealers and just couldn't land a car I absolutely loved within my budget. It came as a great suprise that I checked out the inventory at Roadmaster's they had a 2011 Charger that i ended up purchasing. I love the car , I'ts immaculate, The staff makes you feel very comfortable and best of all the price is right . They get my recommendation.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank You very much for your recommendation and most of all your purchase we are so happy You love your car and we hope to be of service to you in the future. Thanks Again, Roadmasters II,Inc
My son is happy
I bought a Nissan for my son in great condition low miles looks new and my son is happy with his car road Masters has the best cutomer service and great prices I will buy from them again and recommend them to my friends
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate your business and are so happy you found exactly what you were looking for here at Roadmasters. Thanks Again
My BMW
I bought a BMW used it was in great condition and it drives great I Love roadmasters
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase